Hospitality Net

APRIL 10, 2023

As frequent readers of my monthly training articles know, I have been a huge advocate of using a “tech for touch” approach for many years. In training articles, webcasts, and in my on-site hotel sales training workshops, I have provided suggestions for using video email apps to put the “people parts” back into hotel sales.

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Workshop Training Article 98

Boutique Hotel News

MARCH 21, 2023

UK: London-based owner-operator Clermont Hotel Group has opened The Academy, a learning and development centre to train new and existing employees. Every employee is coached in these three core values and how they can be implemented through workshops in The Academy.

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Workshop Download Training Accounting 130

Modern Restaurant Management

OCTOBER 9, 2023

Providing mental health awareness and resilience training to all employees can help promote a supportive work environment. For example, you can ask your management team to conduct mental health awareness workshops, increasing understanding and reducing stigma surrounding mental health issues.

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Workshop Training Scheduling Communication 196

Hospitality Net

MARCH 4, 2024

In the make-a-thon, Choice associates ideate and build new software products leveraging advanced technology to drive profitability and value for the company and Choice hotel owners.

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Workshop Customer Service Presentation Training 64

Hotel Owner

APRIL 17, 2023

The new Aspiring Leaders will begin their course in April, starting with a two-day workshop focusing on professional development. Being able to offer young professionals the training they need to help develop their careers is so rewarding, particularly at a time when training can be difficult to come by.

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Workshop People Development Training 105

Hotel Owner

AUGUST 10, 2023

The collaboration will provide training opportunities for London’s undiscovered hospitality talent, equipping them with the knowledge and skills necessary to pursue “successful careers in the industry”. Saira Hospitality educates and empowers local communities through expert-led hospitality training programmes.

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Workshop Training Communication 98

Modern Restaurant Management

OCTOBER 25, 2023

The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. People in the restaurant industry are trained to serve others to the best of their ability. Openly discussing the topics will destigmatize mental wellness.

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Front of House Workshop Training Back of House 188

Lodging Magazine Operations

SEPTEMBER 14, 2023

Under the leadership of Kenny Imafidon, Davidson’s DE&I committee is comprised of 17 individuals from all areas […] The post Davidson Hospitality Group Reinforces Commitment to Diversity, Equity, and Inclusion appeared first on LODGING Magazine.

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Workshop Training Magazine 56

Hotel Owner

AUGUST 16, 2023

Junior hoteliers will be able to partake in a six-month online training programme to develop and improve their management skills through the newly relaunched Master Innholders Developing Additional Skills (MIDAS) programme. We began looking to see what more we could do with MIDAS and how it could support those in our industry.

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Workshop Training 97

Hotel Owner

JULY 10, 2023

Collaborating on recruitment initiatives, internships, and training programmes can also help identify and nurture local talent, while engaging with local schools and colleges can establish apprenticeship programmes that provide students with practical experience, as well as foster a talent pipeline for the industry.

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Training Workshop Article Events 105

Hotel Owner

JUNE 2, 2023

With that said, we shouldn’t underestimate the need for qualifications and training where possible to encourage career development within hospitality. This is despite 70% of hospitality and tourism businesses offering training, a statistic that the government noted is in line with the overall average for all UK industries.

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Workshop Training Customer Service Scheduling 105

SiteMinder

NOVEMBER 16, 2023

A hotel meeting room is a dedicated space within a hotel, specifically designed to host various events, from corporate meetings and workshops to private gatherings and seminars. This package is perfect for impromptu meetings, interviews, or brief workshops. What is a hotel meeting room?

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Workshop Catering Events Presentation 84

Service that Sells

SEPTEMBER 5, 2022

Happy Hour Training. Improving the profitability of your happy hour starts with restaurant sales and service training. during happy hour: Product knowledge training: Test the knowledge of your staff members on your bar offerings and food pairings. Online Restaurant Training Series. Online Restaurant Training Series.

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Training Server Workshop Presentation 54

Modern Restaurant Management

SEPTEMBER 16, 2020

When launching such a program, managers can decrease their costs and increase their chances of success by using a bin system to separate recyclables from other trash, educating staff on proper recycling procedures, and monitoring disposal practices to verify that employees are putting their training to work. Staff Training.

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Training Workshop Program Management Scheduling 153

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date Understanding the difference, and being able to convey this to frontline staff, are essential for taking both to the next level at your hotel, company or resort. appeared first on Revenue Hub.

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Guest Services Definition Communication Workshop 93

Mary Gostelow

DECEMBER 14, 2023

The entire floor shares a workshop lounge, with activities for the kids. Staff on the family floor have combined concierge and childcare training. These are themed, as forest room, castle room, treehouse room, airship room, harbour room and soon. The kid’s bed is therefore in the treehouse, or airship, or in a boat, and so on.

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Workshop Concierge Training 52

Hospitality Magazine

JUNE 26, 2023

BABs all started from a conversation between Hayes O’Brien and Shave at their workplace Rising Sun Workshop. We always love meeting people who want to jump on the BABs train.” “It’s also a space for community and for the sharing of collective skills.” The concept of pop-ups was becoming more common,” says Hayes O’Brien. “[We

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Front of House Workshop Events Definition 130

Revenue Hub

MARCH 13, 2023

Train and develop staff: The off-season is an excellent time to train and develop staff. Offer training sessions and workshops that improve their skills and knowledge, and help them deliver better guest experiences.

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Book Travel and Tourism Workshop Training 71

EATER

MARCH 27, 2024

In 2000, she left Puerto Rico to train as a baker in the Dominican Republic; upon her return, she saw her breads weren’t turning out the same due to the addition of other ingredients such as potassium bromate in flour milled in Puerto Rico. Rafael Ruiz Mederos Various croissants, country scones, and financiers on display at El Horno de Pane.

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Workshop Training 114

Modern Restaurant Management

OCTOBER 13, 2023

This can include access to training programs, workshops, mentorship, or educational resources. Such memories can boost morale, improve teamwork, and contribute to a positive workplace culture. Offering opportunities for professional growth and development is a powerful way to invest in employees' futures.

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Workshop Events Pricing Catering 176

Bed and Breakfast Coach

MARCH 31, 2023

In the Bed and Breakfast Owners Group, I’ve provided a lot of free trainings and a ton of free information over the years that I know a lot of members have benefitted from.

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Workshop Book Training Information 52

Hotel Owner

MARCH 10, 2023

Provide training and development opportunities Providing training and development opportunities is essential for hotel staff to improve their skills and knowledge. Good managers should encourage staff to attend conferences, workshops, and other training events to ensure that they are providing the best possible service to guests.

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Guest Satisfaction Workshop Training Customer Service 52

Smart Brief Hospitality

MARCH 10, 2024

The age-old processes of proper research, vetting, planning and training are still key to success, no matter what age we are in. Read SmartBrief , attend conferences, workshops and training sessions to enhance your knowledge and skills. Stay informed : Join HFTP.

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Concierge Guest Services Communication Events 104

Revenue Hub

JUNE 15, 2023

NB: This is an article from Kennedy Training Network For decades now, pundits have predicted the death of voice as a booking channel. Following are a few of the training tips from our workshops and webcam training courses. Train your team that phone calls are opportunities, not interruptions.

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Reservations Book Training Workshop 86

Les Roches

MARCH 11, 2024

These provide comprehensive training in areas such as destination knowledge, customer service, sales, marketing and travel industry operations. These typically combine classroom instruction with practical training, allowing apprentices to gain valuable experience while earning a salary.

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Travel and Tourism Customer Service Training Reservations 52

AHLEI

JULY 22, 2019

In these days of every gaffe being captured on video and posted on social media, it is more important than ever that managers are skilled in cultural intelligence and provide training for their employees in how to recognize and combat unconscious bias. MFHA provides both regional and on-site training programs.

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Workshop Training Presentation Information 52

Metasphere

OCTOBER 26, 2023

These may include initial setup costs, staff training, and ensuring the security of guest data. Staff Training : Implementing new automated processes frequently requires comprehensive training for hotel staff. It is essential to establish proper training programs to acquaint staff with the technology and its operations.

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Guest Satisfaction Training Workshop Catering 52

OpenTable

MAY 11, 2023

One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training. Harvard Implicit Associations Test (IAT) Recognizing unconscious biases is an essential part of DEI training in any industry.

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Training Workshop Budgeting Scheduling 52

Revenue Hub

OCTOBER 31, 2023

Organize social events, workshops, or community service activities where guests can meet and interact. Regularly update staff training programs, stay updated with global best practices, and be ready to pivot based on feedback and emerging trends. After all, shared experiences, like those of Super Bowl parties, amplify the joy.

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Workshop Concierge Article Communication 82

EATER

MARCH 10, 2021

But the 20 to 50 Panda Express employees who attended the 2019 seminar in Los Angeles were required to provide their employee identification numbers and received workshop materials with the Panda Express logo, Ramirez told the Orange County Register.

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Workshop Presentation Training Book 117

Bed and Breakfast Coach

JULY 13, 2022

To join our SEO Workshop and turn your website into a magnet for your ideal guests, email me: yvonne@bedandbreakfastcoach.com now. So I’m going to be running a 10 day SEO Workshop starting August 1 st to help you implement these steps on your website, with 6 pieces of new content, completely SEO’d for your specific situation.

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Book Workshop Training Marketing 52

EATER

MAY 8, 2023

You’d miss out on some truly compelling food experiences only a short drive or train ride away. Given Lille’s proximity to Paris on the TGV train, it’s entirely possible to visit Lille for a day and feel completely transported. Virginie Garnier Suited up to collect honey at Domaine les Bruyères.

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Training Workshop Reservations Book 93

Les Roches

JULY 21, 2023

So enhancing your product knowledge and expertise with regular training and development will contribute to your professionalism and customer service skills. Fortunately, you’ll have many opportunities to do so throughout your career with training, education and professional development.

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Customer Service Communication Training Hospitality Management 52

EATER

JULY 15, 2021

Business Insider also reports that McDonald’s could offer workers a number of other benefits, including eldercare, wage and benefits workshops, and tuition assistance, in an effort to stimulate hiring.

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Workshop Food Operations Scheduling Training 98

SiteMinder

NOVEMBER 22, 2023

They might include yoga sessions, meditation workshops, and health-focused menus. Like networking events, health and wellness retreats often come bundled with lectures, talks and workshops. Proper training and clear communication of roles and expectations are vital to ensure smooth operation and excellent guest service.

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Events Budgeting Book Workshop 59

Les Roches

JUNE 7, 2023

By providing customized training experiences based on individual staff members’ strengths and weaknesses, staff can learn at their own pace and in a way that suits their learning style. To embrace generative AI, hospitality workers should take a proactive approach to learning and training.

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Travel and Tourism Training Workshop Communication 52

Les Roches

DECEMBER 23, 2023

Training and education The sustainability manage­r coordinates action and takes on an important educational role­. They may choose­ to run workshops, offering compelling reasons behind specific changes. Another approach is to incorporate energy-e­fficient lighting and appliances.

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Training Strategic Planning Communication Workshop 52