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Joshua Jolicoeur appointed as Director of Guest Services at Intercontinental Buckhead Atlanta

eHotelier

Joshua Jolicoeur an experienced hospitality professional with over 15 years of experience will provide oversight to the hotel's Guest Services.

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FCS And Stayntouch Collaboration Transforms Hotel Operations And Guest Services

eHotelier

The two hospitality tech global leaders partner to streamline hotel operations and create a personalized guest experience for hotel guests

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Hotel Concierge: Learn About Guest Services Representatives of a Hotel

Revfine

A hotel concierge is a specialist customer service representative, tasked with receiving guests, responding to guest needs, and helping to provide a pleasant all-round guest experience. The post Hotel Concierge: Learn About Guest Services Representatives of a Hotel appeared first on Revfine.com.

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This is why you need great tech-enabled hotel employee experiences

eHotelier

If hotels continue to struggle in attracting and retaining great young hires by not heeding the call for EX innovation, guest service will be what suffers, greatly impacting the bottom line.

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Automate Your Restaurant’s Employee Scheduling To Improve Guest Service And Employee Engagement

The Restaurant Times

The post Automate Your Restaurant’s Employee Scheduling To Improve Guest Service And Employee Engagement appeared first on The Restaurant Times. Having an efficient automated software system can help you stay afloat within the competitive restaurant business. .

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How to use QR Codes in Hotels as a Marketing or Guest Service Tool, Also after Covid-19

Xotels

From here the guest can also navigate to any social media pages. This is a simple way to increase the guest service level in your hotel, and at the same time connect to your guest through social media platforms like a Hotel Blog, FaceBook, Twitter and Instagram. Cheers, Patrick Landman. Subscribe Now Latest Articles.

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Burgh Island Hotel appoints head concierge

Hotel Owner

Prior to joining Burgh Island Hotel, James was head concierge/guest services manager at the Raithwaite Sandsend luxury estate near Whitby. He has held previous roles across the retail sector and social work, later helping to manage a leading boutique hotel in Wales, and several bars across Spain and Malta.