What is service excellence? The service excellence definition for 2024
EHL Insights
MARCH 18, 2024
Read on to discover the definition of service excellence in 2024. One of the best examples of service excellence is the Ritz-Carlton's Gold Standards , with their famous $2,000 rule which employees are empowered to spend to delight a guest above and beyond fixing problems. How many of us actually know what ‘service excellence’ truly means?
Let's personalize your content