eHotelier
APRIL 17, 2024
The journey towards a guest-centric revenue management approach is multifaceted, involving a shift in strategies and a transformation in the tools and mindsets of those who implement them.
Hospitality Magazine
APRIL 17, 2024
Twelve months ago, our heads exploded when we tried ChatGPT. Now, AI is a workhorse for writing emails, social media posts, grant submissions, and analysing financials or customer reviews on Google. We’re all early adopters when something is so intensely useful. So what else is promising big changes for sales, cost control, and productivity? Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
APRIL 17, 2024
Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M
Soft Inn
APRIL 16, 2024
In the world of managing hotels, one tool is essential which is the occupancy report. It helps you to see how well your hotel is doing and guides you in making smart decisions, especially when there is a lot of competition. In this article, I will talk about why occupancy reports are so important, explain the important numbers in them, and share some ideas to get more guests to stay at your hotel, so you can keep being successful even as things change in the hotel industry.
Advertisement
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
.png)
eHotelier
APRIL 16, 2024
There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
APRIL 15, 2024
Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.
EATER
APRIL 18, 2024
Illustration by Michael Hoeweler ; Collage by Lille Allen Cash app notifications have a way of testing the definition of hospitality Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Last week, I drove to a friend’s apartment for a dinner party with a bunch of our mutual college buddies.
eHotelier
APRIL 15, 2024
Here's how to hire and keep the best of the best of Gen Z employees by updating their management and operational strategies, as Gen Z employee have very different expectations and needs than other generations.
Hospitality Magazine
APRIL 15, 2024
Sydney’s Surry Hills is set to welcome the White Horse back to the neighbourhood this Wednesday. The venue we were all once familiar with has undergone a major transformation led by Craig Hemmings, with the space now covering a ground-floor restaurant, upstairs public bar and garden terrace, and function rooms. “We’ve approached the White Horse with a contemporary lens, elevating the offering without the price tag,” says Hemmings.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
.png)
Modern Restaurant Management
APRIL 15, 2024
Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told
EATER
APRIL 17, 2024
Just a few years ago, brewers could reliably expect hundreds of enthusiasts to swarm their special releases. Today, beer whales—and their attendant hype—are few and far between.
eHotelier
APRIL 14, 2024
Hospitality workers often endure long hours, high levels of stress, and, in many cases, unrestricted access to alcohol, which collectively contribute to a higher susceptibility to substance abuse.
Hospitality Magazine
APRIL 17, 2024
Much-loved coffee and brunch space Ora has swung open the doors to its new-look venue after undergoing renovations. Located in Kew’s Willsmere Village, Ora’s new extended and renovated space seats 40 guests, and includes indoor and outdoor seating options. Along with the revamp which is now open for brunch and coffee, Ora will also be launching a walk-ins only dinner service starting tomorrow Friday 18 April.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Modern Restaurant Management
APRIL 19, 2024
Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. One of the latest trends to captivate the gastronomic world is the infusion of Delta 8 THC, a cannabinoid known for its unique psychoactive properties. Here, we’ll explore the science and art behind incorporating Delta 8 into culinary creations, ensuring a safe, enjoyable, and flavorful journey for patrons.
EATER
APRIL 16, 2024
The science-minded bartender found bubbly, crystalline perfection via force carbonation, distillation, clarification and more. (Don’t worry, he has an easy recipe, too.
eHotelier
APRIL 18, 2024
The distinct expectations and fluctuating attention spans of Gen Z requires innovative strategies to ensure they are empowered with the knowledge to make the best decisions regarding their health and careers.
Lodging Magazine
APRIL 15, 2024
When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.
Advertisement
Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Modern Restaurant Management
APRIL 18, 2024
Advancements in design and modernization are among the key elements prompting restaurant fryer sales globally. Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. The global restaurant fryers market is projected to grow at a CAGR of 5.6 percent over the forecast period of 2023 to 2033.
EATER
APRIL 18, 2024
From Vecino in Detroit to Madre Masa in Grand Rapids, Mexican women in Michigan and across the Midwest are starting to use nixtamalization to improve their masa for tortillas, sopes, tlyudas, and more.
Revfine
APRIL 18, 2024
In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience.
Lodging Magazine
APRIL 19, 2024
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility department expenses increased from 2.9 percent of total revenue in 2019 to an estimated 3.3 percent in 2023. As hotels have struggled to recover from the pandemic, any rise in cost ratios is an area of concern for owners and operators.
Advertisement
Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Modern Restaurant Management
APRIL 16, 2024
A friend tells you a restaurant has bad service and gave her food poisoning. Would you still go? But what if that “friend” is actually just someone leaving a review on Yelp? For today’s always-online consumers, it’s all the same. Reviews matter. Ninety-four percent of diners base their decisions on online reviews, and businesses who respond are seen as nearly two times more trustworthy than businesses who don’t.
EATER
APRIL 19, 2024
On the streets of Santiago. | Shutterstock Fresh ceviche from the lengthy Chilean coastline, lamb grilled Patagonian style in a fine dining tasting menu, avocado-loaded completos at the Chilean hot dog’s birthplace, and more of Santiago’s best meals Chile’s transition to democracy in 1990 opened the door for tourism into the country and unleashed a surge of wine exports out of it.
Hotel Business
APRIL 16, 2024
Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Cambria and Radisson will implement Toast technology as a brand standard by summer 2025 for Cambria and by the beginning of 2026 for Radisson properties.
Lodging Magazine
APRIL 17, 2024
The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.
Advertisement
As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
Expert insights. Personalized for you.
290 
Let's personalize your content