eHotelier
MARCH 18, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
MEWS
MARCH 11, 2024
Meet the Mews Localization team Say a virtual hello to the Mews Localization team. Consisting of Wendy, Janka, Max and our Translation Manager, Naomi, we’re a close-knit (though remote-based) group of language specialists nestled within the Mews Product Content tribe.
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Hospitality Magazine
MARCH 25, 2024
After its successful pop-up, French eatery and bar La Louisiane has announced it’ll be a permanent fixture of the Adelaide CBD dining scene. Adelaide-based hospitality team The Big Easy Group and La Louisiane Co-founder and chef Alexis Besseau will continue to lead the permanent haunt which will be located at the original pop-up site on King William Street. “We are very excited to present the next chapter of La Louisiane,” says Besseau. “We want to continue to bring a bit
Modern Restaurant Management
MARCH 28, 2024
Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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EATER
MARCH 15, 2024
Photo illustration by Lille Allen; Bun B photographed by Bob Levey/Stringer via Getty; Beyoncé photographed by Mason Poole; barbecue images by Jason Fochtman/Houston Chronicle via Getty Images; Joel Villanueva/Getty; Gregory Smith/Getty; and razerbird/Getty [link]
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
MARCH 19, 2024
Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.
Lodging Magazine
MARCH 31, 2024
A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.
Hospitality Magazine
MARCH 20, 2024
Sydney’s very own dedicated Negroni bar is now open later, with the venue launching extended trading hours Thursday to Saturday. Owner Raffaele Lombardi says the decision came about as a means to provide guests with more freedom and options, which is the norm in many global cities. “I split my time between Sydney and Italy and I’ve loved researching and exploring bars in Italy,” he says. “I wanted to bring these authentic experiences to Surry Hills. “I’m proud to offer a
Modern Restaurant Management
MARCH 19, 2024
In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. However, as we surge forward, it's imperative to highlight what's missing from today's dining experience and identify the qualities that elevate a great manager to give the next level service assisted by AI, required to succeed in this new environment.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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EATER
MARCH 13, 2024
A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.
SAS
MARCH 11, 2024
Best-selling author and banking industry futurist Brett King once said, “The easiest customer experience isn’t one where you drive to the branch, find a parking spot, wait in line, ask advice, and sign a piece of paper. It’s one where you activate the service you need in real time when [.
eHotelier
MARCH 10, 2024
Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.
Lodging Magazine
MARCH 6, 2024
What initially inspired you to get into the hospitality business? I was born with a love of travel and hotels, but it was really my grandmother who instilled in me a deep appreciation for beautiful and special places around the world. My father was also hugely influential in my interest in hotels as real estate and creative problem solving. Who were some of your mentors or role models, male or female, and what were their most […] The post Meeting With Success appeared first on LODGING Maga
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Revfine
MARCH 23, 2024
Profitability is a business's ability to generate earnings from its operations over a given period. Various methods, known as profitability ratios, gauge a business's overall profitability. This article explains the different profitability ratios and explains how revenue management can positively impact profitability. Insight in Profitability Ratios Profitability ratios provide insight into how a business is The post How to Measure The Profitability of Your Hotel Business appeared first on Revfi
Modern Restaurant Management
MARCH 15, 2024
The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.
EATER
MARCH 28, 2024
Marcus Eakers Despite its lame typography or weird texture, the dumbest cup in your cupboard serves an invaluable purpose The reason people often talk about having a favorite or even a “best” mug, but far less often of a favorite bowl (and hardly ever claim to have a favorite plate) is because even in these informal times, most people still buy their dishes in matching sets, whereas they accumulate mugs.
Hotel Management Network
MARCH 26, 2024
Whitbread and Lazari Investments have obtained planning consent for a new hub by Premier Inn hotel beneath the Brunswick Centre in London. The post Whitbread gains planning approval for London underground hotel appeared first on Hotel Management Network.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
eHotelier
MARCH 25, 2024
Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.
Lodging Magazine
MARCH 7, 2024
CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts. Launching at 26 Hyatt Regency hotels and resorts in the United States, the collaboration includes workouts developed by Future trainers that are customized for each hotel and resort’s fitness center and equipment.
Revfine
MARCH 29, 2024
In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself? I was born and raised in the The post Interview with Founder and CEO Kristian Valk of Hotelchamp appeared first on Revfine.com.
Modern Restaurant Management
MARCH 8, 2024
Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
EATER
MARCH 15, 2024
Six people will pay a whole lot of money to eat dinner in the vessel at the bottom of this space balloon. | Alchemist For just $500K, you too can sign up for a fine dining experience in space In 1970, Gil Scott-Heron released “ Whitey On The Moon ,” a spoken-word poem juxtaposing America’s space race with the realities of Black poverty. “ A rat done bit my sister Nell / With whitey on the moon,” he begins, escalating through descriptions of medical bills and rising rents and taxes, which seem to
Hotel Business
MARCH 14, 2024
R.M. Woodworth & Associates (RMWA), a provider of customized lodging research and advisory services, and Core Hospitality Advisors, a firm specializing in hospitality real estate appraisals, have merged. The new firm is called Woodworth Core Group (WCG). Adam Cowart and John Ritger will be joining Mark Woodworth, Henry B. “Hank” Staley Jr. and Jill L.
eHotelier
MARCH 21, 2024
Fortunately, price isn’t the only tool available to hoteliers looking to improve their occupancy rate. Here's a look at how to increase hotel occupancy with some tried-and-true approaches and introduce some important considerations to keep in mind when monitoring this common hotel performance metric.
Lodging Magazine
MARCH 7, 2024
What initially inspired you to get into the hospitality business? Hilton is an iconic brand and the vitality, complexity, and community surrounding hospitality are unique to this industry and continue to inspire me. Now that I am in hospitality, the team members, owners, and suppliers—the community I have the pleasure of working with—are why I will probably never leave this business!
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
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