Sat.Apr 06, 2024 - Fri.Apr 12, 2024

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Sustainable advantage: How renewable energy is transforming the hospitality industry

eHotelier

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

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Josh Niland closes Charcoal Fish + Fish Butchery Paddington

Hospitality Magazine

Acclaimed chef Josh Niland has closed the doors of two Sydney stores. Charcoal Fish in Rose Bay and Fish Butchery’s Paddington location both ceased trading on 31 March. A spokesperson told Nine the reason for Charcoal Fish’s departure was due to “the variable seasonality of that location”, with the store’s Instagram bio reading “closed.

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Moves Modern Restaurants Are Making in 2024

Modern Restaurant Management

According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

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On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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In defense of tradition: Why hotels should resist the urge to change

eHotelier

The future of hospitality lies not in abandoning its roots in pursuit of novelty but in deepening its commitment to the principles that have always defined it: warmth, welcome, and a dedication to the well-being of every guest.

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50+ Hotel Management Companies to Know in 2024

Lodging Magazine

The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post

Magazine 119
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Restaurant Execs Optimistic About AI Impact

Modern Restaurant Management

More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. A promising 71.6 percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive.

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Of Course Meghan Markle Is Doing a Cooking Show

EATER

The Duke and Duchess of Sussex on a visit to Morocco in 2019. | Tim P. Whitby/Getty Images It’s the ultimate relatability grab Just one month after announcing plans to launch her forthcoming lifestyle brand, American Riviera Orchard, Meghan Markle, aka Meghan, Duchess of Sussex, is preparing to further solidify her new role as a food influencer with a brand new cooking show that’s set to debut on Netflix in the coming months.

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Business travel is back, but corporate customers are more demanding than ever

eHotelier

The rising demand for business travel is not necessarily easy for the industry to handle. Here are just some of the issues travel and hospitality providers are grappling with at the moment.

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Twenty Four Seven Hotels adds digital tipping

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition.

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Chefs Love Wonder, the Latest App Trying to Disrupt Delivery. Will Diners Follow Suit?

EATER

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Marketing 131
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Erie Company to pitch at National Competition

eHotelier

A local start-up company, Away Together, will be pitching their mobile application at the HFTP (Hospitality Financial and Technology Professionals) HITEC (Hospitality Industry Technology Exposition and Conference) in June of this year.

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Straight From The Source: Chef John Csukor

Lodging Magazine

From menu engineering to reducing food waste, Entegra Procurement Services remains keenly focused on boosting the F&B bottom line for hoteliers, as well as enhancing guest satisfaction. The company weaves together comprehensive F&B solutions and trends in a number of areas through both a video interview with John Csuzkor, head of culinary, North America, at Entegra, as well the research-based whitepaper.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Yelp Data Reveals Fastest Growing Brands

Modern Restaurant Management

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a

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In New ‘Simpsons’ Episode, Marge Becomes the Face of a Ghost Kitchen Union

EATER

Marge in hot water. | The Simpsons Simpsons writer Cesar Mazariegos explains why the show decided to tackle minimum wage, ghost kitchens, and the gig economy “It kind of shakes my faith in billionaires,” Marge Simpsons admits to Lisa, three-beers deep after a grueling shift at Gimme Chow, a ghost kitchen and delivery app. In the latest episode of The Simpsons , “Night of the Living Wage,” Marge takes the job to pay off an unexpected medical bill (for someone else’s “emotional-support chicken”).

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IHG Hotels & Resorts builds a new travel planner powered by Google Cloud AI

eHotelier

IHG Hotels & Resorts, and Google Cloud, today announced an expanded partnership that will fuel new customer experiences within the IHG One Rewards mobile app. With Google Cloud’s technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digital guest experience.

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Bed Bug Population Booms as Travel Season Looms

Hotel Business

Earlier this year, Orkin’s annual list of the “50 Worst American Cities for Bed Bugs” was released. While the order of the cities may slightly shift each year, one fact remains constant: these bugs aren’t going anywhere. In fact, they are increasing, and not merely in urban areas. Suburban and rural America are also becoming homes for the pests as their relentless march continues.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Building a Food Culture

Modern Restaurant Management

When you jump into the world of Industrial and Organizational (IO) Psychology, culture is a predominant theme. That’s because one of the secrets to performance within any group, whether that is in the workplace, organizations, and even at home is to become cohesive, and the catalyst for cohesion is through culture. And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining g

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2024 Outlook: Profit Trends Should Stabilize, Despite Lingering Challenges

Lodging Magazine

While there are still many unknowns regarding the economy, STR’s data points to further stabilization for the U.S. hotel industry. Aligned with record highs in ADR and RevPAR, total revenues and profits were strong in 2023, well above 2022 and only slightly below 2019 levels. Total revenue per available room (TRevPAR) grew by 10 percent compared to 2022, and with a more normalized growth rate in total expenses per available room (up only $13 in […] The post 2024 Outlook: Profit Trend

Magazine 111
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Decoding travel jargon: From bleisure to rubbish tourism

eHotelier

Author and travel writer Paul Theroux had a very simple way of describing people who travel. He divided them into tourist and traveller, saying, “Tourists don’t know where they’ve been, travellers don’t know where they’re going.

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Why Is It So Hard to Unionize a Bar? It’s Complicated.

EATER

Death & Co.’s recent union drive could have made history. But the failed effort underscores the challenges that come with unionizing bar staff, even as restaurants, cafés and hotels see an uptick in labor organizing.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.