Mary Gostelow

DECEMBER 14, 2023

The entire floor shares a workshop lounge, with activities for the kids. Staff on the family floor have combined concierge and childcare training. These are themed, as forest room, castle room, treehouse room, airship room, harbour room and soon. The post HONG KONG TIME appeared first on Girlahead Global.

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Workshop Concierge Training 52

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. The age-old processes of proper research, vetting, planning and training are still key to success, no matter what age we are in.

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Concierge Guest Services Communication Events 104

Revenue Hub

OCTOBER 31, 2023

In this reimagined scenario, the hotel takes on multiple roles for the guest: it becomes a caretaker, a comfort provider, and a concierge, all rolled into one. Organize social events, workshops, or community service activities where guests can meet and interact. Local Immersion : Modern travelers often seek authentic experiences.

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Workshop Concierge Article Communication 89

Les Roches

JULY 21, 2023

So enhancing your product knowledge and expertise with regular training and development will contribute to your professionalism and customer service skills. Fortunately, you’ll have many opportunities to do so throughout your career with training, education and professional development.

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Customer Service Communication Training Hospitality Management 52

Les Roches

JUNE 7, 2023

Businesses can also use feedback in staff training and improving customer service delivery, including how customer inquiries and complaints are handled. Customer service training Customer service training educates employees on how to deliver exceptional customer service.

Customer Service 52

Customer Service Communication Training Information 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. To discover more, take a look on SiteMinder’s event page.

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Blog Travel and Tourism Events Download 59

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s. Le Garde Champêtre (Aube).

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Travel and Tourism Training Book Events 107