eHotelier
NOVEMBER 21, 2023
Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
Hospitality Magazine
NOVEMBER 14, 2023
For many diners, their first small plates dining experience was at a tapas restaurant. Like most cuisines, tapas peaked before it mellowed out in popularity, but venues are beginning to re-emerge in a more modern form, offering dishes that are reflective of traditional Spanish cuisine. To find out more about the Spanish tapas offering of today, Hospitality speaks to Iberica’s Joaquin Saez and Beso’s Ana Cortes Garcia.
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Modern Restaurant Management
NOVEMBER 13, 2023
"Scott, just to clarify, WE are not the employer. The franchisees are. Please make sure everyone understands that and don’t suggest otherwise." I give a lot of keynote presentations to restaurant brands, and most of them are franchises. These brands promise to provide franchisees with the complete playbook for business success. They give them the tools.
EATER
NOVEMBER 15, 2023
Crip love, mutual aid, and pots of immune-boosting soup on the stoop Listen to this article “Oh, you want to know how you can support disability justice? MAKE SOMEONE A POT OF SOUP!” my friend William Maria Rain, a true disability justice OG, yelled at the audience at a disability justice panel at the D Center at the University of Washington, circa 2014 or so.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
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SAS
NOVEMBER 2, 2023
I recently had two incredible opportunities: to visit the White House for a landmark executive order signing and to make remarks at a US Senate AI Insight Forum. The AI Insight Forum was part of a bipartisan Congressional effort to develop guardrails that ensure artificial intelligence is both transformative and [.] Talking AI in Washington D.C.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Lodging Magazine
OCTOBER 30, 2023
Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.
Are Morch
OCTOBER 26, 2023
Booking.com 2024 travel predictions highlight that travel isn’t just an escape, but a catalyst for experiencing our best lives. With data from a global study involving 27,000 travelers across 33 countries, explore our top seven 2024 travel predictions, including local market insights from the UK, Italy, Germany, Spain, the US, and Latin America. We’ll (re)invent […] The post Travel Predictions 2024 appeared first on Are Morch, Digital Transformation Coach.
Hospitality Net
JUNE 22, 2023
Great Wolf Resorts, North America’s largest family of indoor waterpark resorts, has selected Above Property Services (APS®) to modernize its technology across their 19 properties across the country. Great Wolf Resorts’ strategic decision to partner with APS was part of an ongoing effort to enhance capabilities and the overall guest experience.
Hotel Business
NOVEMBER 16, 2023
In the last few years, many in-person meetings, events and conventions worldwide were canceled or postponed. However, in 2024, meeting, professional event and convention spending is projected to increase alongside in-person demand, according to a recent survey from American Express Global Business Travel. Increased in-person demand certainly impacts the hospitality industry, especially in cities with the largest, most visited convention centers in the U.S.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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Revfine
NOVEMBER 21, 2023
While the evolution of all hotel operational technologies has been a fascinating study, the evolution of hotel revenue management systems (RMS) has been particularly interesting, as it has gone through so many distinct and completely different phrases in a relatively short time (approximately the last ten years). RMS Transformation - From Ledgers to AI Cloud The post Hotel RMS Evolution: From Ledgers to Spreadsheets to Cloud-Based Systems appeared first on Revfine.com.
eHotelier
NOVEMBER 13, 2023
The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp of significant transformation. Here's how to stay ahead.
SiteMinder
NOVEMBER 20, 2023
Bangkok, Thailand – airasia MOVE, formally known as airasia Superapp, has today announced it has partnered with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, to offer a wider range of hotels and accommodations to travellers on its platform. The collaboration will allow airasia MOVE to tap into SiteMinder’s thousands of hotel customers in the Asian region, while enabling SiteMinder’s customers to offer more value-added deals such a
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
EATER
NOVEMBER 8, 2023
New York chef DeVonn Francis in the new season of High on the Hog. In four new episodes, host Stephen Satterfield heads to Atlanta, New York, New Orleans, and Los Angeles to explore Black foodways High on the Hog , the much-lauded Netflix series that centers around African American culinary history, is back for a second season later this month. High on the Hog is based on a book written by food historian Jessica B.
SAS
MAY 1, 2023
Where do hammerhead sharks go at night? And perhaps more importantly, why? Research Scientist and Professor Alex Hearn of the Galapagos Science Center hoped that a team of SAS analytics volunteers would be able to answer that by analyzing data he has collected over nearly two decades. The project is [.
Hotel Owner
MAY 17, 2023
Zeal Hotels has signed a new agreement with IHG Hotels and Resorts for its first net zero carbon hotel. The hotel will mark both companies’ first lifecycle net zero carbon hotel. It will be aligned with the UK Green Building Council’s framework definition of net zero carbon buildings, and is set to open next year. It will be managed by Valor Hospitality.
Lodging Magazine
NOVEMBER 27, 2023
Unlike building security, cybersecurity is an area where criminals are continually finding new technological means to their ends. Thus, hotel operators must stay up to date on best practices to fend off data theft. “Cyber threats are continuously evolving,” said Brian Cornell, chief information officer at Concord Hospitality, which manages nearly 150 hotels.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
PhocusWire
JANUARY 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operators and for travelers.
Hospitality Net
NOVEMBER 20, 2023
IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of its first Vignette Collection hotel in Doha in partnership with Hospitality for Success H4S Hotels & Residences, one of Al Baladi Holding companies. Set to open by the end of Quarter 1, 2024, Velero Hotel Vignette Collection Doha Lusail is IHG’s fifth Vignette Collection hotel signing in the MEA region, following those in Zimbabwe, Saudi Arabia, UAE and Kuwait.
Hotel Business
DECEMBER 1, 2023
Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.
Revfine
NOVEMBER 11, 2023
Question for Our Hotel Marketing Expert Panel Growing a loyal customer base and retaining customers is essential for hotels, but how is it best achieved for the B2B market? How do B2B and B2C strategies differ? What are your top tips for success? Our Marketing Expert Panel The post B2B Hotel Marketing Tips and Strategies for Building Loyalty appeared first on Revfine.com.
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
eHotelier
NOVEMBER 15, 2023
Turning website views into restaurant visits - Insights - Insights Turning user clicks into dining visits depends on consistently positive messaging. We've tested what works.
Industry Insights Lodging Magazine
OCTOBER 5, 2023
MCLEAN, Virginia—According to a recent global survey conducted by Hilton and Ipsos, travelers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their top reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. Those insights and more were unveiled with the launch of Hilton’s third-annual trends report: “What Millennials, Gen Z, Gen X, […] The post Hilton Find
Modern Restaurant Management
NOVEMBER 17, 2023
The cultural phenomenon of Drinksgiving (or Blackout Wednesday) continues to grow in popularity for the restaurant industry, especially as sales continue to rebound from the pandemic. Data shows that alcohol sales typically increase between 270-658 percent on the Wednesday before Thanksgiving, compared to weekdays prior. Higher alcohol sales typically connect to higher volume of alcohol consumption, which unfortunately leads to higher risk of harmful consumer behavior after leaving the restauran
EATER
NOVEMBER 22, 2023
Jean-Georges Vongerichten, a master of the crossed arms look, in 2007. | Emmanuel Dunand/AFP/Getty Images A completely serious investigation of the most popular pose on restaurant websites, TV cooking shows, and photo ops Jamie Oliver does it. David Chang and Christina Tosi do it. Giada De Laurentiis and Emeril Lagasse don’t know what to do with their hands, but they’ve done it.
Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.
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