2025

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Poor hotel tech is affecting employee retention, Cloudbeds finds

eHotelier

Cloudbeds, the premier hospitality management software platform, has revealed 38% of hotel employees say their experience with property management systems (PMS) influenced their decision to leave a job.

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12 essentials for a good hotel room

MEWS

What makes a good hotel room? Its a simple question but it doesnt have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

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25 business tips for 2025

Hospitality Magazine

Hospitality professionals from across the country share their business acumen and tips to take the industry into the new year. Ash Bailey, owner, Bar Yuki Create a vibe you want to be a part of. There is so much stress that comes with running a hospitality business, but if you create a space that you genuinely enjoy being in, it will create an environment people love coming back to.

Marketing 199
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Make or Break: Managing the Media’s Role in Food Recalls

Modern Restaurant Management

In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. With food recalls at a five year high , there’s (understandably!) increased consumer demand for real-time information about these incidents. The media can be incredibly valuable in distributing updates to the public and other key stakeholders, but if the information they have is inaccurate or sensationalized, it’s not helpful in protecting public health

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Starting a New Hotel: From Groundwork to Guestbook

Hotelogix

As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. But once everything is ready, the focus shifts. The next step is just as important— getting your hotel noticed.

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Trends in Hospitality Hiring: What Employers Should Know for 2025

Horizon Hospitality

The hospitality industry is entering 2025 with a rapidly evolving hiring landscape. Employers who understand emerging trends will be better positioned to attract and retain top talent in a competitive market. Here are key trends shaping hospitality hiring and actionable tips for navigating them effectively. 1. Flexibility is a Non-Negotiable Job seekers in 2025 prioritize flexibility, including scheduling options and remote work where possible.

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UPDATED: Hotel industry offers support to wildfire victims

Hotel Business

Hotels in and around Los Angeles and industry associates are offering support to those displaced by the devastating wildfires in California. AAHOA Charitable Foundation launches wildfire initiative AAHOA has launched the Hope & Haven: California Wildfire Recovery Initiative , powered by the AAHOA Charitable Foundation (ACF) to support communities devastated by the ongoing wildfires in California.

Pricing 115
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‘Customers Are Not Coming In’: LA Restaurants Reach a Breaking Point

EATER

Los Angeles restaurant operators and chefs share the dramatic collapse in business due to the wildfires and evacuations

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Singapore Hotel Tax

Soft Inn

Navigating hotel tax in Singapore can seem complex, but understanding the regulations is essential for hotel owners and operators. With a variety of taxes such as the Goods and Services Tax (GST) and Tourism Tax, it is important to be well-versed in tax compliance to avoid penalties and ensure your hotel business thrives. This comprehensive guide will walk you through all the necessary details regarding hotel taxes in Singapore , including GST, Tourism Tax, tax filing requirements, and best prac

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Titans of Travel: How Small Businesses Shape Europe’s Accommodation Industry

Hospitality Net

The European travel and tourism sector is not just an economic powerhouse; its a vibrant ecosystem driven by millions of businesses. A vast majority of them are SMEs (small and medium-sized enterprises) forming the heart of the industry, offering everything from family-run B&Bs to boutique hotels, all while keeping the wheels of local economies turning.

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Revolutionizing Restaurant Operations with Robotics

eHotelier

In todays highly competitive restaurant industry, operators are under more pressure than ever to deliver exceptional guest experiences while controlling costs.

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How tech can create a human hotel guest experience

MEWS

61% of consumers will spend more for personalized experiences. But if guests crave more tailored stays, how can hoteliers more easily deliver them?

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Dumpling restaurant operators face court

Hospitality Magazine

Kailing Chen and Alex Du, the operators of Dumpling Land in Wallsend, Newcastle, are facing court over the alleged breach involving vulnerable migrant workers. Fair Work issued Chen and Du with a compliance notice after an inspector formed the belief that the operators had underpaid the minimum wages, overtime, and penalty rates of 28 workers between June 2021 and April 2023.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Restaurants Can Manage Food Costs During Disruptions

Modern Restaurant Management

Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Amid these potential disruptions, operators need a fresh approach to managing food costs. Here are seven strategies to boost adaptability and resilience while safeguarding the bottom line.

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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. While guests may occasionally take small items, the biggest pain point for hoteliers is internal theft. Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft.

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The Estate Hotels and Residences Heralds a New Era for Longevity Tourism

Larry Mogelonsky

Ever since the story of Gilgamesh was written down in ancient Mesopotamia, humankind has sought the means by which to restore health and extend life. Today, our knowledge of medicine and physiology has progressed to the point where we can quantify how aging occurs at the cellular level as well as offer people a host of therapies to attenuate the onset of aging and the diseases that aging contributes to, therein extending the good years of wellbeing and vitality that one has on this planet healt

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Housekeeping’s Contribution to Sustainability

Lodging Magazine

There are many habits that any housekeeping department can adopt to contribute to their hotels sustainability efforts. While many of these initiatives seem like common sense, they may be overlooked or never implemented. Examples include the following: Turn Off Lights: Train room attendants to always turn off the lights when leaving a guestroom. Consider installing a card key lighting switch that requires those entering the room to insert their room key into a light switch […] The post Hous

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Driftwood secures $257M for Westin Cocoa Beach Resort

Hotel Business

Driftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its signature Westin Cocoa Beach Resort & Spa on Floridas Space Coast. The company also secured a $50 million credit facility from Amerant Bank at the holding company/fund level. After breaking ground in September 2024, the $420-million, 502-key resort is part of Driftwoods decade-long investment to elevate the region’s hospitality

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The Los Angeles Restaurants We Lost

EATER

Foxs Restaurant in Altadena was among those lost to the 2025 fires.

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Hotel PMS Singapore

Soft Inn

If you are new to the concept of Hotel PMS, we recommend reading our previous blog, What is Hotel PMS ? It will help you understand the basics and key features you should look for. Once you are ready, lets dive into the top recommendations for Hotel PMS solutions available in Singapore. These systems cater to various needs, offering trial accounts for you to explore before deciding.

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Elevate Your Hotel Prospecting Game with Strategic Emails

Revenue Hub

In the competitive world of hotel sales, effective communication can make or break a deal. Yet, before any sale can be made, theres the daunting task of prospecting. NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date Surprisingly, over40% of sales professionalsfind this initial step the most challenging in the sales journey.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Master revenue management and boost brand reputation at the same time

eHotelier

The most successful hotels know their profitability is won or lost on dozens of strategic decisions throughout the property. Its not trimming costs, fixed pricing models, or resisting change; rather, its all of those things and more.

Pricing 279
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See the future with the 2025 Hospitality Outlook

MEWS

Its a must-read for any hotelier and will set you on the way to a remarkable 2025. This article covers the key insights and trends from the report, so that you can get thinking about how to thrive in the year ahead.

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Underpayment to be treated as criminal offence under new laws

Hospitality Magazine

Intentional underpayment of wages or entitlements can now be prosecuted as a criminal offence according to new laws implemented on 1 January 2025. The Fair Work Ombudsman will investigate suspected underpayment offences and refer suitable matters for criminal prosecution. Individuals who are found guilty could face a maximum of 10 years in prison. The court may impose fines, prison time, or both on convicted parties.

Magazine 180
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How a Creative Cocktail Program with a Beer and Wine License Can Help Your New Restaurant Succeed

Modern Restaurant Management

Opening a restaurant in competitive markets like South Florida is no easy task. Nearly 49 percent of restaurants fail within their first five years, and the 10-year survival rate is less than 35 percent, according to the U.S. Bureau of Labor Statistics. High rents, competition, and fees make it tough for new restaurants to stay afloat. However, one way to boost your restaurant's chances of success is by using a beer and wine license to offer creative cocktails—without the high cost and

Marketing 189
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.