eHotelier
JULY 24, 2024
As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.
Modern Restaurant Management
JULY 22, 2024
Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.
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EATER
JULY 16, 2024
The Michelin Guide to Texas, from the international restaurant, the international restaurant review system that awards restaurants with stars, is coming to Texas for the first time ever in 2024, with star ratings for restaurants in Austin, San Antonio, Houston, Dallas, and Fort Worth.
Hospitality Net
JULY 15, 2024
In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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SAS
JUNE 18, 2024
“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Are Morch
MARCH 27, 2024
In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe
Hotel Business
JUNE 13, 2024
As summer approaches, many people are eagerly planning their vacations and getaways to escape the hustle and bustle of everyday life. However, with the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Tripadvisor recently published their annual Summer Travel Index , which found that despite economic concerns Americans are traveling in high numbers.
Revfine
JULY 3, 2024
In this interview, we're speaking to Revenue Team by Franco Grasso's founder and CEO, Franco Grasso. Under Grasso's guidance, the company has grown into Europe's largest hotel revenue management consulting and outsourcing entity. His company assists hoteliers in maximizing revenue through optimized sales of hotel rooms while promoting efficiency and quality.
Fast Casual
JUNE 19, 2024
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Smart Brief Hospitality
MAY 12, 2024
May marks Asian American Native Hawaiian Pacific Islander American Heritage (AANHPI) Month. While it’s a great time for brands to connect with Asian American consumers, marketers should be marketing to the AANHPI segment all year long. Asian representation on the big screen has increased in recent years – “Crazy Rich Asians,” “Everything Everywhere All At Once,” “Parasite,” “Minari” and “The Elephant Whisperers” are just some examples – but sadly, when it comes to AAPI marketing and advertisin
eHotelier
JUNE 10, 2024
As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.
Modern Restaurant Management
JULY 23, 2024
When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.
EATER
JULY 22, 2024
Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hospitality Net
JULY 24, 2024
Hyatt Hotels Corporation (NYSE: H) and China Resources Land (CR Land, HKEX: 1109) announced that Hyatt has entered into a management agreement with CR Land for a Park Hyatt hotel in Xi’an, Shaanxi province, China. This project will be ideally located in the CCBD, one of the key mix-use commercial complexes along Xi’an’s central axis. Park Hyatt Xi’an will provide worldly travelers a sophisticated home-away-from-home in the ancient capital of China.
SAS
JANUARY 30, 2024
Let me ask: did you believe Facebook CEO Mark Zuckerberg really boasted about the company’s power in a 2019 video, saying, “Imagine this for a second: One man, with total control of billions of people’s stolen data, all their secrets, their lives, their futures.” The video of Zuckerberg purportedly saying [.] Can you believe it?
Lodging Magazine
JUNE 19, 2024
When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.
Hotel Management Network
JULY 26, 2024
AJ Capital Partners, a real estate investment manager, has announced the acquisition and commencement of restoration efforts for the Coral Sands Hotel. The post Coral Sands Hotel in Bahamas to undergo multi-phased restoration appeared first on Hotel Management Network.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Business
JUNE 28, 2024
In the hospitality industry, maintaining a pristine reputation is paramount. One of the most insidious threats to a hotel’s brand image is the presence of bed bugs. These tiny pests not only cause distress but also have profound psychological effects on your guests. Unfortunately, guests associate bed bug activity with a lack of cleanliness at your establishment.
Revfine
JULY 2, 2024
As a hotelier, you know your hotel faces unique revenue management challenges. Your location, primary types of travelers, and the season of the year all play into profitable pricing strategies. This article addresses specific ways to improve your revenue and profitability, regardless of location or seasonality. Revenue Management Tips for Beach, City, Mountain, or Countryside The post 5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels appeared first on Revfine.com.
Fast Casual
JULY 9, 2024
To stay afloat amid rising prices of food and labor, restaurants must use inventory management systems, handhelds, loyalty programs, menu auditing, QR codes and other restaurant-specific technology.
Smart Brief Hospitality
MAY 23, 2024
How businesses can manage security for AI and the IoT What if your house wanted to kill you? It’s a pretty classic horror movie question, one that video games like System Shock and Portal and movies from “Demon Seed” to “2001: A Space Odyssey” have given a technological edge. When we give machines control of our environment, we make ourselves vulnerable, and what might an inhuman intelligence do with that?
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
eHotelier
APRIL 30, 2024
To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.
Modern Restaurant Management
MARCH 28, 2024
Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th
EATER
JUNE 6, 2024
Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.
Hospitality Net
JULY 17, 2024
Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
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