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Five Ways to Improve Retention in Your Restaurant’s Front-of-House Team

Horizon Hospitality

Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. Here are five actionable strategies to improve retention among your front-of-house staff: 1. Here are five actionable strategies to improve retention among your front-of-house staff: 1.

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Damien Neylon returns to Brae in new role

Hospitality Magazine

After the restaurant shuttered last year, Neylon took on various gigs from guest cheffing at Samesyn Restaurant in Torquay to working as part of the front of house team at Etta. The chef says he’s spent the last two years ironing out his career goals, which align with his new start at Brae.

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What goes into creating a memorable dining experience?

Hospitality Magazine

Pete Dillon A guests experience at a restaurant is led by the front-of-house team, meaning staff need to be trained adequately to facilitate a diners time at a restaurant, which starts before they step foot in the door.

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French-Japanese diner Bellevue Woolloomooloo now open

Hospitality Magazine

Alex Rundle (ex-Sails on Lavender Bay) brings three decades of experience to head up the front of house team. We treat every guest like theyre entering our home. We dont just serve meals, we create moments, says Rundle. The restaurant is open daily for lunch and dinner.

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25 tips to work smarter in hospitality

Hospitality Magazine

Create job descriptions for each position within the business from chefs and kitchen hands to sommeliers and front of house. Put your ego to the side you have a team for a reason, so dont be afraid to delegate tasks to the people you hired. These should be issued to each employee during on-boarding.

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AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

Modern Restaurant Management

And with robots like Tao greeting customers at the door, even front-of-house roles might be at risk. In a world where robots handle every aspect of farming, 3D print houses on demand, and automate the production of everything from food to clothing, what will be left for humans to do? People will find new roles.”

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No Tax on Tips? What Restaurant Operators Need to Know Now

Modern Restaurant Management

If tips become tax-free for individual earners, it could reignite frustration around pooled systems, particularly in restaurants where front-of-house and back-of-house staff already have starkly different earning models. For front-of-house employees, the incentive to opt out of tip sharing could grow stronger.