Modern Restaurant Management
JULY 29, 2021
Running a restaurant today is a challenging undertaking. Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Cybercriminals are a growing threat to virtually every industry.
EATER
NOVEMBER 1, 2021
From adding air conditioning to letting customers see staff sitting, operators can create restaurants that are not only safe, but comfortable to work in In their GoFundMe for HAGS , a “community driven tasting menu restaurant” chef Telly Justice and sommelier Camille Lindsley hope to open in New York, the two outline their vision for a radically inclusive restaurant.
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The Restaurant Manifesto
JULY 1, 2021
Restaurant critics and food writers are already back to promoting stale narratives. The post The Food Media Needs To Do Better appeared first on The Restaurant Manifesto.
EHL Insights
DECEMBER 6, 2021
What are the latest trends in the hospitality industry? It goes without saying that the pandemic and ensuing economic downturn greater than the 2008 recession and chaos caused by fluctuation in demand have had a significant impact on hospitality throughout 2020 and 2021 - no doubt with lingering effects. Some innovative responses to this extraordinary situation like attempting to entice patrons back into food and beverage outlets and assure holidaygoers that it is indeed safe to enjoy a hotel st
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
Modern Restaurant Management
JULY 27, 2021
Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
AUGUST 10, 2021
The food and beverage industry is on a hiring frenzy. With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. The April 2021 Job Openings and Labor Turnover summary issued by The Department of Labor showed that restaurants added almost 350,000 new job openings since March, bringing the sector’s total number of job openings as of April to 1.34 million.
Modern Restaurant Management
NOVEMBER 8, 2021
The rise in popularity of contactless payments can mean leaner operations, happier staff, and – most importantly – happier customers. Contactless ordering and pay-at-the-table systems had already started gaining a slow-but-steady foothold over the past three years. Then the COVID-19 pandemic happened. That, in turn, forced the acceleration of adoption of contactless ordering and payment options from both the consumer and the restaurant sides of the business.
Modern Restaurant Management
FEBRUARY 9, 2021
As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind. Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent.
Modern Restaurant Management
DECEMBER 22, 2021
With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention.
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
Modern Restaurant Management
NOVEMBER 5, 2021
Food service suppliers have been scrambling to keep pace with fluctuating demand in a supply chain that has been anything but predictable since 2020. Total restaurant industry sales in the U.S. hit an all-time low of $30 billion in April 2020. Since then, sales have fluctuated in response to surges of COVID-19 cases, climbing up to $72 billion in August 2021.
Modern Restaurant Management
DECEMBER 30, 2021
The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Reviewing the market landscape is a great way to get ahead of the competition. Read on for our key predictions to help operators get a leg up.
Modern Restaurant Management
AUGUST 26, 2021
Restaurants across the country are returning to pre-pandemic operations. Dining rooms are open, and tables are at 100 percent capacity in most states. However, based on the spread of the delta variant, shifting mask guidance from the CDC, differing local government regulations (such as Los Angeles County’s current indoor mask requirement regardless of vaccination status) and low vaccination rates in various states , restaurant operations are still far from normal.
Modern Restaurant Management
JULY 23, 2021
This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. were placed from a phone.
Modern Restaurant Management
DECEMBER 3, 2021
The last time I was in Madrid, a friend and I perused English menus at a popular tapas joint. I requested the Spanish menu, too. As a food translator, I know that seeing the original is often the best way to decipher what’s on offer. As I salivated over old favorites, my non-Spanish-speaking friend asked, “What’s this world-famous potato dish with eggs?
Modern Restaurant Management
FEBRUARY 16, 2021
With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 billion from the same period in 2019.
Modern Restaurant Management
JANUARY 5, 2021
As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic. In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc.
EATER
SEPTEMBER 27, 2021
My less-than-well-thought-out plan to recreate my favorite scene from Pixar’s rat-infested classic Because the opening of the Ratatouille ride at Walt Disney World on October 1 is as good a reason as any, here now, a week-long exploration of the 2006 rat-infested classic, Ratatouille. It is my opinion that ratatouille sucks. Not the movie, or Remy the rat of all my dreams , but the actual French vegetable stew.
EATER
DECEMBER 10, 2021
An industry-wide reckoning last summer led to growing publisher interest in books about the African diaspora and its foodways. But Black authors, editors, and booksellers have long been doing the work. The past year has seen the release of Rice : A Savor the South Cookbook , by food historian Michael Twitty, Gullah Geechee cookbook Bress ‘n’ Nyam by Matthew Raiford, and Everyone’s Table by chef Gregory Gourdet, co-authored by JJ Goode.
EATER
AUGUST 30, 2021
The 5 o’Clock Somewhere Bar at Margaritaville Resort Times Square. Margaritaville, as Parrotheads will tell you, is a state of mind. But it’s also — delightfully, sometimes inexplicably — a real place now open in Times Square. The 5 o’Clock Somewhere Bar does not open until 5 o’ Clock, which puts a crimp in trying to live out the metaphor of its name.
EATER
AUGUST 12, 2021
Isip Xin. Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. It was almost midnight when I pulled up to the drop site in a borrowed car, the rear seats pushed down to make room for the product. My cousin knew a Pakistani guy who had acquired the best stuff money could buy, rare varietals that were spoken of in hushed, reverent tones at parties.
EATER
SEPTEMBER 30, 2021
Photo by David L. Ryan/The Boston Globe via Getty Images. The organization Gig Workers Collective is calling for a work stoppage on October 16 Gig Workers Collective, a grassroots organization fighting for better treatment of independent contractors, has announced planning for a walk off for Instacart shoppers on October 16. The group says shoppers will cease work until Instacart meets five demands, which include better pay and benefits.
EATER
JULY 28, 2021
Krispy Kreme’s new Xbox doughnut. | Image: Krispy Kreme. Krispy Kreme has created an Xbox doughnut. The fluffy doughnut is a marketing collaboration with Microsoft to celebrate 20 years of Xbox, and will be sold at Krispy Kreme stores, cabinets, and online across the UK and Ireland between August 2nd and August 22nd. The doughnuts won’t come equipped with CPUs, GPUs, or SSDs, but you might be able to win that type of hardware in the form of an Xbox Series S.
EATER
JULY 20, 2021
Getty Images. Why Morgan Neville’s Anthony Bourdain documentary fails to close the gap between the on-camera Bourdain and the person who performed him An obscure, 43-year-old chef and author of minor crime novels is reborn, after a sudden and unexpected literary success, into a life of global fame and influence. A charmed life, cut short when he hanged himself in a hotel bathroom in Alsace 18 years later.
EATER
JULY 14, 2021
The porcelain wonder uses a moat of saltwater to create a natural seal In the 1970s, archaeologists in China stumbled across the 2,000-year-old tomb of a noblewoman from the Han dynasty. Known as Lady Dai , she was surrounded by lavish clothes, jewelry, and the remnants of her last banquet. Among the haul she was taking into the afterlife was a collection of pickle jars and a thick manuscript of corresponding pickle recipes.
EATER
JULY 21, 2021
More than a billion marine animals, including mussels, died during the recent heatwave that swept across the Pacific Northwest | Alyssa Gehman. More than a billion marine animals died in the heatwave that swept across the Western U.S. and Canada last month. The climate crisis doesn’t exist in some hypothetical future — it’s already here. Tens of thousands of dead mussels lay along the coastline in Vancouver, British Columbia, boiled alive by the extreme heat wave that swept across the Pacific No
EATER
NOVEMBER 11, 2021
Downtown Providence | DenisTangneyJr/Getty Images. From a historic landmark diner to a modern tea house, to the original grilled pizza, and a homecoming for Narragansett Brewery, here’s where to eat in Providence Rhode Islanders love bragging about the state’s great food scene, which punches well above its weight for the smallest state in the union.
EATER
JUNE 28, 2021
This drink would be so watery and unsatisfying | Shutterstock. It’s the worst kind of ice, so why is it everywhere? Editor’s note: The following is the — frankly, wrong — take from one Eater writer. There was internal disagreement on the staff, but we decided to publish to promote dialogue and open communication. Every once in a while, a food opinion will proliferate so fast and quietly that one day you look around and it’s everywhere.
EATER
JUNE 22, 2021
Glenn Harvey. Restaurants have a storied history of neglecting ADA guidelines. As they reopen post-pandemic, there’s even less excuse for them to do so. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Ever been to a restaurant that shares your name?
EATER
JUNE 15, 2021
You can’t miss it | photo.ua / Shutterstock. Where to find mind-blowing sashimi, a Korean crab boil, and cracker-crust pizzas in Missouri’s glorious gateway city. For the last 10 years, St. Louis restaurants have seen an almost exponential uptick in national food media attention. Local chefs have been featured in major food magazines. Area restaurants have popped up on cable food programs.
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