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Train your staff to master hotel front desk operations

MEWS

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience.

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Virtual hotel front desk: what does it mean for your property?

eHotelier

In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.

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What are the benefits of hotel check-in automation?

MEWS

Your front desk operations can without a doubt be improved by automated hotel check-in. When your staff is less stressed due to long front desk lines, they can also provide better service, and great service is key to your hotel’s success.

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Think Simplicity and Cloudbeds Announce a Partnership

Lodging Magazine

Hoteliers are looking for communication systems that allow them to streamline front desk operations and customer satisfaction while doing more with fewer personnel. By integrating with the PMS solution, Think Simplicity gains exposure to the independent brand hotel category.

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Think Simplicity partners with Cloudbeds 

Hotel Business

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

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Q&A with Amanda Williams, Solonis

Hotel Business

How can hotels automate operations using cloud-based hotel management software? When thinking about hotel operation automation, you can break things out into three main buckets: front desk, operations and guest experience.

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The future of work and staffing

Hotel Business

According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We