Lodging Magazine

DECEMBER 14, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management. In October 2022, the company launched Stayntouch 2.0,

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Front Desk Operations Reservations Property Management Magazine 64

Hotelogix

NOVEMBER 10, 2023

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below.

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Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

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Front Desk Operations Property Management Customer Service Reservations 95

eZee Absolute

JULY 15, 2024

These integrations have been pivotal in ensuring seamless hotel management: Property Management System (PMS), eZee Absolute : This system enables the hotel to streamline front desk operations, reservation management, and housekeeping tasks efficiently– all from one platform.

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Revenue Hub

JUNE 20, 2024

Should travelers opt for mobile check-in and skip the front desk, operators can still contact them before, during, and after their stay. Embracing this form of communication is a key component to success as the guest experience becomes more varied.

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Hotel Business

NOVEMBER 10, 2022

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

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Hotelogix

MAY 16, 2024

Improving efficiency in hotels through technology involves integrating smart solutions that streamline operations and enhance guest experiences. Implementing cloud-based Property Management Systems (PMS) can automate front desk operations, reservations, and billing, reducing manual errors and saving time.

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Metasphere

SEPTEMBER 4, 2023

Streamlined Operations: The system aided the company in streamlining front desk operations, allowing staff to prioritize personalized guest services. Higher Guest Satisfaction: Users of the feature expressed increased satisfaction, attributing it to the convenience and personalization it provided.

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Presentation Front Desk Operations Guest Satisfaction Concierge 52

Hotel Business

MAY 16, 2023

How can hotels automate operations using cloud-based hotel management software? When thinking about hotel operation automation, you can break things out into three main buckets: front desk, operations and guest experience.

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Front Desk Operations Property Management Book Accounting 96

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. The goal of an All-in-One PMS is to provide a centralised system that streamlines property management tasks, saves time and reduces the need for multiple software applications.

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Property Management Front Desk Operations Pricing Reservations 84

Les Roches

JUNE 26, 2024

They are typically shorter in duration than degree programs and focus on topics such as front desk operations, event planning, revenue management or food safety. Certificate programs Hotel management certificates offer specialized training in specific areas.

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Hotel Business

MAY 3, 2023

According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We

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Front Desk Operations Presentation Training Scheduling 105

Les Roches

JULY 3, 2024

Here are common routes into the industry: Front desk receptionist: welcomes guests, handles check-ins and assists with inquiries Housekeeping staff: maintains cleanliness of rooms and public areas Food and beverage server: takes orders and serves guests in hotel dining areas Concierge: a major part of the hospitality experience, assists guests with (..)

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Housekeeping Guest Satisfaction Front Desk Operations Events 52

eZee Absolute

NOVEMBER 16, 2022

Eliminate the front desk fuss. A front desk is the trickiest place in any hotel. With all the guests having unique demands and expectations, it gets difficult to perform front desk operations fluently. Can Kiosks eliminate the need for a front desk? Conclusion.

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Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

SEPTEMBER 10, 2023

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events.

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Budgeting Maintenance Front Desk Operations Document 59

Les Roches

SEPTEMBER 30, 2022

After completing the Bachelor’s, Omar crossed the Atlantic to oversee front desk operations as Duty Manager at The Dewberry Charleston in South Carolina, USA. Since graduation I have always been headhunted by the biggest Hospitality names thanks to the prestige of the school. ”.

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Front Desk Operations Marketing Presentation 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

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Les Roches

JUNE 27, 2024

Hospitality careers With so many hotels, resorts and dining options, there are plenty of roles in classic hospitality settings that you might want to consider: Hotel manager: overseeing all aspects of hotel operations, including guest services, staffing, facilities management and revenue generation Resort manager: managing the day-to-day operations (..)

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Travel and Tourism Front Desk Operations Events Customer Service 52

Revenue Hub

MAY 18, 2023

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience.

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Front Desk Operations Cost Reduction Book Training 80

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.

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Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

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Hotelogix

JANUARY 19, 2023

The post What Are the 5 Front Desk Software Modules Used in Hotels appeared first on Hotelogix.

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Metasphere

JUNE 18, 2022

But many in the industry argue that the front desk operations are integral to building bonds with guests and providing them with a "feeling" of staying in a hotel.

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Les Roches

AUGUST 10, 2023

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

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Travel and Tourism Front of House Back of House Hospitality Management 52

Hotelogix

JANUARY 19, 2023

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SiteMinder

DECEMBER 20, 2023

Here are a few other factors to consider when starting a hotel business: Have a plan and priorities: A business plan, financial plan and marketing plan will help you focus on your priorities and direct your efforts towards things that will have the greatest impact Know your target market: What your guests love and want is information that’ll help guide (..)

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Book Housekeeping Pricing Communication 59

SiteMinder

OCTOBER 11, 2022

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. This will allow you to maximise the revenue generated per booking. Consider software that integrates with an online booking engine.

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Housekeeping Property Management Book Reservations 52

Xotels Hotel Revenue Management

JULY 10, 2020

At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to front desk operations. Business Development is in our DNA.

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