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A Quick Walkthrough for a Seamless Front Desk Operation

Hotelogix

Learn all the do’s and don'ts for maintaining a seamless front desk operation. Get a vivid guide on challenges of the front desk team, strategies and more.

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How to improve front desk operations in the hotel industry

MEWS

What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that may arise during their stay. It's essential that they always prioritize guest needs and anticipate their preferences to ensure a pleasant experience.

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Train your staff to master hotel front desk operations

MEWS

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience.

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Virtual hotel front desk: what does it mean for your property?

eHotelier

In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.

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What is a hotel property management system (PMS)?

MEWS

Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. What is a PMS in a hotel? A PMS can manage hotel bookings and perform various admin duties.

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What are the benefits of hotel check-in automation?

MEWS

Your front desk operations can without a doubt be improved by automated hotel check-in. When your staff is less stressed due to long front desk lines, they can also provide better service, and great service is key to your hotel’s success.

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Think Simplicity and Cloudbeds Announce a Partnership

Lodging Magazine

Hoteliers are looking for communication systems that allow them to streamline front desk operations and customer satisfaction while doing more with fewer personnel. By integrating with the PMS solution, Think Simplicity gains exposure to the independent brand hotel category.