Trending Articles

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Hospitality trend alert: quiet luxury and the hotel models that stand out

eHotelier

The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.

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The Dos and Don’ts of Restaurant Text Marketing

Horizon Hospitality

Restaurant operators looking for a cost-effective, simple, and highly effective marketing tool need look no further than the phones in their pockets. Text (SMS) marketing campaigns have already proven highly effective in retail and entertainment yet remain wildly underutilized in the restaurant industry. If used correctly, text marketing can keep restaurants’ customers engaged and provide value without cluttering their inboxes.

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The impact of climate change on the hospitality industry’s future

eHotelier

As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.

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Is Your Restaurant Business Thriving?

Modern Restaurant Management

Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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2024 James Beard Awards Winners: The List So Far

EATER

Photo illustration by Lille Allen; see below for full credits Check back here for live updates on winners Tonight, the James Beard Foundation Restaurant announces the winners of its Restaurant and Chef Awards. The annual event brings out chefs, restaurateurs, and other hospitality industry professionals all dressed to the nines — including 2024 Best Chef: Northwest winner Gregory Gourdet in a striking feathered jacket inspired by the national bird of Haiti — to take home medals for Best New Rest

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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging Magazine

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

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Gen Z Dining Trends Restaurant Operators Must Know About

Modern Restaurant Management

“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.

Marketing 106
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A Major Film Studio Now Owns Dine-In Movie Theater Chain Alamo Drafthouse

EATER

Austin movie theater chain Alamo Drafthouse is sold to entertainment company Sony Pictures, which will run the company’s movie theaters throughout America, including its Austin locations, as well as its theater restaurants, bars, and film festival Fantastic Fest.

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New hotel openings outlook: Improving in the U.S.

Hotel Business

The number of projects in the hotel construction pipeline in the U.S. hit a new all-time high in Q1 2024 with 6,065 projects/702,990 rooms, according to the latest hotel development statistics from Lodging Econometrics (LE). Despite this robust pipeline, new hotel openings have not yet returned to pre-pandemic levels. However, given the size of the current pipeline, LE is forecasting new hotel openings to rise significantly in the near term and approach pre-pandemic levels in 2026 (see chart).

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Why focus on sleep amenities to grow a hotel’s wellness

eHotelier

Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can't find elsewhere.

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How Can Hotels use Micro-segmentation to its Full Potential?

Revfine

Question for Our Revenue Management Expert Panel: How can hotels use micro-segmentation to its full potential? At what point does it become too "micro" to be valuable and what tips can you share for achieving success? (Question by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - The post How Can Hotels use Micro-segmentation to its Full Potential?

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AHLA: 76 Percent of Hotels Are Experiencing Staffing Shortages

Lodging Magazine

WASHINGTON—More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 86 percent of respondents have increased wages, 52 percent have offered greater flexibility with hours, and 33 percent have expanded benefits to cope with the nationwide workforce shortage.

Magazine 111
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Step Inside the Cool New Modern Wine Bar

EATER

As bafflingly flexible as they are unmistakably distinct, these spaces have managed to recapture the anything-goes romance of simply “going out.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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APA acquires Hilton Seattle

Hotel Business

APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.

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AVA Resort Cancun – 1,600 room luxury all-inclusive & all-oceanfront oasis

eHotelier

AVA Resort Cancun, led by trailblazing hospitality brand AIC Hotel Group, has announced its official opening, setting an elevated new standard for all-inclusive vacations. AVA offers 1600 ocean-facing rooms, 27 restaurants and bars—helmed by award-winning chefs and mixologists—a world-class, 22,000-square foot spa & wellness center, a state-of-the-art fitness center with Technogym equipment, pickleball courts, boxing ring, and more, a custom-designed waterpark, AVA Kids Club, The Lounge (ju

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Sexual harassment prevention in hospitality: An integrative framewwork

Hospitality Net

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of the global economy, marking an increase of 22% from 2021 and a recovery nearing pre-pandemic levels (World Travel & Tourism Council, 2023).

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IHG Establishes First Luxury & Lifestyle Location in Hawaii

Lodging Magazine

Kimpton Hotels & Restaurants announced a partnership with Kauai’s landmark Coco Palms Resort, establishing the first location in Hawaii for IHG Hotels & Resorts’ luxury and lifestyle portfolio. Following a historically sensitive restoration of the property, Coco Palms, A Kimpton Resort, will become an inspiring tropical retreat for travelers and the Kauai community.

Magazine 107
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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A Sneak Peek of the Food at LA’s Intuit Dome, the World’s Most Expensive Basketball Arena

EATER

The Clippers’ new $2 billion arena will have bacon-wrapped hot dogs, churros, and sushi from a former Nobu chef

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Report: Hilton most valuable hotel brand

Hotel Business

Hilton , with a brand value of $11.6 billion, has retained its title as the world’s most valuable hotel brand for the ninth consecutive year, according to new data from brand valuation consultancy Brand Finance. Hyatt , with a brand value of $6 billion, secured the second spot again. Hilton and Hyatt are the only two hotel brands to feature in the Brand Finance Global 500 2024 ranking.

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3 Guest Experience Tips from Award-Winning Hoteliers

eHotelier

If you’re looking for ways to improve guest experience at your hotel, who better to get advice from than hoteliers who've won awards thanks to the fantastic experiences that they provide their guests?

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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Hospitality Net

One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Embracing Sustainability: The Rise of Eco-Friendly Venues in 2024

Lodging Magazine

For the second year in a row, sustainability will be a defining factor in hospitality in 2024. Venues that prioritize sustainable initiatives will bring in more business, both from leisure travelers and group business. Even business travel managers are looking for ways to reduce the carbon footprint of their corporate travel programs, including choosing more eco-friendly accommodations.

Magazine 111
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A Tale of Two Jif Peanut Butter Cookie Recipes

EATER

Lille Allen/Eater Both result in pretty perfect peanut butter cookies that can be completed with a Hershey’s kiss. Every Christmas Eve I drive to my grandparents’ house, say a quick hello, and power walk through the living room — where National Lampoon’s Christmas Vacation plays on loop — to the kitchen. On the counter sits the real reason I’m here: a tin printed with snowflakes and snowmen and filled with stacks of stout and sparkly sugar-coated peanut butter cookies.

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Dreamscape names Ron Phifer VP, business development

Hotel Business

Dreamscape Hospitality has appointed Ron Phifer as VP, business development. In his new role, he will identify new management opportunities for the organization, foster relationships with key stakeholders and drive Dreamscape’s growth initiatives, according to the company. “Ron’s extensive experience and strategic acumen make him the perfect fit for our organization,” said Adam Patenaude, president, Dreamscape Hospitality. “We are confident that his leadership will play a key r

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Minions take over Mantra hotels ahead of Despicable Me 4 release

eHotelier

Mantra has teamed up with Illumination and Universal Pictures to celebrate one of the most feel-good movie releases this winter, Despicable Me 4, which is opening in cinemas on June 20.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.