Trending Articles

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Liquid & Larder announces Lottie, a rooftop Mexican restaurant and mezcaleria

Hospitality Magazine

Liquid & Larder has announced it will open Lottie in The Eve Hotel early next year. The Mexican restaurant and mezcaleria is the latest venue from the group, which is spearheading the F&B offering at the soon-to-open Redfern hotel. Lottie is the second Liquid & Larder-run venue for The Eve, and will join European-style Bar Julius , which is scheduled to open in February.

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Hotel Kiosk with Multiple Languages Support

Soft Inn

Hotel guests may come from anywhere in the world and speak different languages. Hence, the hotel kiosk solution must support multiple languages. In Japan, all the train ticket kiosks support Japanese and five other languages, such as English, Chinese, Spanish, etc.

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Lotte New York Palace case study of how a robo-massage expands wellness revenues

eHotelier

In the wild world of welltech that we’re now entering, robo technologies are not here to supplant traditional spa teams or services, but to help hotels maximize the use of their spaces and find new customers.

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‘Tis the Season for Pop-Up Dining

Modern Restaurant Management

At this time of year, guests want to get all wrapped up in sharing festive and fun experiences with friends and family, while restaurant operators want to provide joy and goodwill to boost traffic and revenue. Decking the restaurant halls with an immersive pop-up experience is a gift that will keep guests jolly and merry long after the jingle bells stop rocking.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

In today’s competitive restaurant landscape, providing memorable customer experience is essential. By creating dining experiences that feel unique to each guest, restaurants can foster stronger connections with their patrons and encourage repeat business. Here are three strategies you can implement to create an exceptional experience for your guests. #1 – Leverage Data Analytics Data analytics reveal insights into your customers’ dining preferences, ordering habits, and spending patt

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Marriott International signs agreement to bring The Ritz-Carlton to Serbia

eHotelier

Marriott International, Inc., announced today that it has signed an agreement with Danube Riverside d.o.o.

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The Lipostat and Tips to Maintain Healthy Weight During the Holidays

Larry Mogelonsky

Executive Summary: Your body has its own internal thermostat, but scientific research has confirmed that your body also has a lipostat a gauge that works to keep body fat percentage from changing quickly. The holiday season presents a challenge for maintaining healthy habits and can alter a persons lipostatic set points to favor a higher body fat percentage, which in turn, due to the effects of compounding, makes it harder each year to lose weight.

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These Are the 2024 Eater Award Winners

EATER

Carnitas Ramirez in Alphabet City received an award from Eater NY for Best Counter-Service Spot. | Jutharat Pinyodoonyachet/Eater NY Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 20 Eater cities What does 2024 taste like? Just ask Eater’s local city editors who’ve been tirelessly scouring their regions — from sampling Boston’s premier bakery for ube brownies to test-driving San Diego’s stellar yakitori experiences — in search of the best dining experiences

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10 Tips to Improve Hotel Customer Service

Hotelogix

Customer service in hotels is arguably one of the most important considerations that guests make before booking a room. While quality hotel customer service can be a huge boon for your business, offering inexcusable customer care in the hospitality industry can be just as disastrous. Let’s look at some situations that are widely considered unacceptable: Delayed response time to a query, complaint, or concern Long lines due to inefficient service Rude and unprofessional interactions Impers

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Culinary-approved Christmas gift guide

Hospitality Magazine

Hospitality’s Christmas gift guide has you covered when it comes to buying that something special for the culinary-obsessed person in your life. Here’s our round-up spanning a ready-to-drink martini from one of Australia’s best restaurants, a Puglia-crafted butter dish, and an egg cup unlike any other. Christmas pudding Michael Wholley Sydney’s Continental Deli is renowned for its canned range, and now you can get a tinned Christmas pudding that’s ready to crack open at your convenience.

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Creating an inclusive workplace: it’s the law

eHotelier

Misgendering, derogatory comments, and retaliation not only violate the law but damage workplace culture.

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Adam Mogelonsky Interview with Journal des Palaces about Spa Upselling Technology

Larry Mogelonsky

Read the latest interview with Journal des Palaces : Wellness is redefining luxury hospitality, evolving from traditional spa offerings into a revenue-driving strategy. Adam Mogelonsky, Partner at Hotel Mogel Consulting, highlights wellness as a catalyst for longer stays, increased revenue, and elevated guest experiences. By integrating wellness across operations—from spa services to room amenities—hotels can position themselves as destinations rather than stopovers.

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Escape Miami’s Eternal Summer With Casa Juancho’s Take on Christmas

EATER

Inside the castle-like dining room, an extravagant celebration awaits For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

Hospitality Net

Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct

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Bondi’s Da Orazio unveils major revamp

Hospitality Magazine

Orazio DElia has devised a new menu and refreshed and expanded the interiors in a major makeover of his restaurant Da Orazio. When the popular Bondi restaurant originally opened in 2014 as Da Orazio Pizza + Porchetta, it quickly became favoured for its namesake offerings. DElia sold his share of the restaurant in 2018, and his business partner Maurice Terzini (Icebergs Dining Room & Bar) replaced it with Cicciabella in 2019.

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Elevate Your Guest Experience: Web App from the Wi-Fi Landing Page – Compatible with iOS and Android!

eHotelier

Seamlessly direct guests to your Web App from the Wi-Fi landing page, driving engagement, upselling services, and enhancing the guest experience with secure, easy access.

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The Mille Club: Exploring SoCal Luxury at El Encanto, a Belmond Hotel

Larry Mogelonsky

A quick jaunt up the coast for Angelenos or anyone else in Southern California (SoCal) is the picturesque haven of Santa Barbara with its never-ending white sand beaches surrounded by trendy restaurants and beachfront accommodations. But drive a few minutes up the citys hills, and you will reach the El Encanto, a secluded, 7.5-acre oasis of verdant gardens tucked into the upper reaches.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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For Many Puerto Ricans, It’s Not Christmas Without Pasteles

EATER

Making Pasteles in the kitchen at the Freakin Rican in Astoria, Queens. How the beloved, labor-intensive dish — folded with malanga, yuca, plantains, and pork — became an essential part of Puerto Rican cuisine For many Puerto Ricans, Christmastime is pasteles season. Come November, many of us are already thinking about how we’re going to score our pasteles, a complicated, labor-intensive holiday dish.

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How to Optimize Revenue and Costs Along the Guest Journey

Revenue Hub

To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest ex

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Former Melbourne café operator faces court

Hospitality Magazine

Monaco Willows Pty Ltd, the operator behind Melbournes recently closed Tusk Cafe, and its sole director Francis Placentino are facing legal action after allegedly breaching the Fair Work Act. The Fair Work Commission began legal action against Monaco Willows because the operator allegedly unlawfully deducted money from a worker and underpaid wages and entitlements.

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Leading Hotelier launches Luminous Living

eHotelier

Luminous Living - a new luxury living brand - officially launches today, redefining high-end hotel and lifestyle accommodation.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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From Local Love to Lasting Loyalty: Five Marketing Tips for Community Engagement

Modern Restaurant Management

Building a unique identity for your restaurant can be challenging in a competitive market. At Health Nut, we've successfully capitalized on local marketing to create a brand that resonates deeply with our community and inspires a loyal following. 1. Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach.

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We Deserve Free Sparkling Water

EATER

Seltzer for all | Lille Allen Why more restaurants are making sparkling water free At a recent celebratory meal, when presented with the essential opening question of any meal — “Still or sparkling?” — I chose sparkling, and was somehow surprised to find a bottle of Pellegrino plopped on my table a minute later, and a charge for $9 on the check at the end of the night.

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Preferred Hotels & Resorts Unveils Highly Anticipated New Luxury Hotel Openings

Hospitality Net

Preferred Hotels & Resorts, the world’s largest independent hotel brand, is set to expand its global portfolio with 10 new luxury openings from September 2024 through 2025. Spanning a range of stunning locations – from a sleek, contemporary hotel in central London to a lush Caribbean private island hideaway – these new additions promise to offer travelers more than just a place to stay.

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First Australian president of Worldchefs elected

Hospitality Magazine

This special edition of FoodRadios The Culinary Passport features Andy Cuthbert, the first Australian to be elected president of The World Association of Chefs Societies. Currently GM at Jumeirah Group Dubai, he brings over three decades experience to the role and will be supported by a newly elected committee including vice president and fellow Australian Rick Stephen.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a