Trending Articles

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Bangkok’s Gaggan is Asia’s Best Restaurant for 2025

Hospitality Magazine

A restaurant that’s been crowned the Best in Asia a record four times has been named as the top culinary destination for 2025. The live awards ceremony for Asia’s 50 Best Restaurants was held in Seoul earlier this week, which saw culinary representatives from 16 cities including Tokyo, Hong Kong, Shanghai, Mumbai, Manila, and more come together to find out which restaurant had snagged the top position.

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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine. “Restaurants need to think beyond just serving

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How Hotels Can Avoid Payment Frauds & Secure Transactions

Hotelogix

In today’s digital age, online bookings have become the norm for hotels. While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry. They allow hotels to: Market available rooms more effectively Get more bookings in less time Reach a wider audience But there’s a catch.

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AI to Improve the Hotel Spa End User Journey

Larry Mogelonsky

The best way to come to grips with artificial intelligence (AI) for spa and wellness is through the phrase technology-adjacent therapies. That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, its not that automation will supplant practitioners but that these contemporary tools will offset the undesirable, repetitive tasks to augment the experience.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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I Love My Kitchen Tweezers So Much I Broke Up With Tongs

EATER

Precise, versatile, and elegant, kitchen tweezers are ready for their close-up I, perhaps like you, used to be a real tong freak. The phrase I love tongs came up in my life with surprising frequency. I had favorites (mine are, I regret to report, an unbranded pair I got over a decade ago). I felt tempted by the mini tongs every time I saw them at Home Goods.

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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. After all, a high-performing GM has already mastered running a restaurant, hitting numbers, developing teams, and managing day-to-day operations, so giving them more locations should be a win.

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Digitize Hotel Banquet Management for More Revenue in 2025

Hotelogix

As a hotelier, you're likely aware that effectively managing event spaces, such as conference halls and banquet rooms, can significantly boost your hotel's revenue. Yes, optimized banquet space management contributes around 15% to 20% of total earnings. But have you been able to get it right? If not, this blog will guide you on achieving this through digitization with the right solutions.

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How to Attract Solo Travellers to Your Hotel

Revenue Hub

Solo travel is becoming increasingly popular as more individuals look for personal, unique experiences that cater to their specific needs and preferences. NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date Whether it’s for adventure, relaxation or self-reflection, solo travelers are actively seeking destinations and accommodations that offer safety, convenience and opportunities for personal growth.

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Imagining the Menu at Elon Musk’s Forthcoming Restaurant

EATER

Elon Musk, burgeoning restaurateur | Photo by Andrew Harnik/Getty Images At the Tesla diner in Los Angeles, you could be eating AI-oli and hot DOGE towers Plenty of restaurants have been run by absolute monsters so it makes perfect sense that Elon Musk has long wanted to toss his MAGA hat into the ring. Pete Wells reports that Tesla, Musks tanking company and producers of the ugliest car youve ever seen, will soon open a diner and drive-in theater in West Hollywood.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Fair Work hits Sydney’s Inner West with surprise inspections

Hospitality Magazine

The Fair Work Ombudsman (FWO) is conducting a series of surprise inspections in Sydneys Inner West this week. The blitz will target twenty restaurants, cafes, and fast food outlets in Newtown and Enmore to ensure staff are receiving the correct pay and entitlements. Inspectors are on the ground in one of Sydneys hospitality hubs this week speaking with employees and holding employers to account if they are not following workplace laws, including due to any unpaid work, said Fair Work Ombudsman A

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Hospitality Sustainability and Corporate Social Responsibility (CSR)

eHotelier

The hospitality industry incorporates hotels & lodging, food & beverage and events management and plays a significant role in the global spectrum.

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AI Messaging in Hotels: The Future of Guest Service

Hotelogix

Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Rather than queuing up at the front desk , they text a virtual assistant and get their room information immediately. Throughout their stay, they text the same assistant for more towels, dining suggestions, or even a late departure—without ever having to lift a finger or lift the phone.

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How Hoteliers Can Optimise Their Top Website Landing Page

Revenue Hub

Your hotels website is no longer just a brochure. It is your digital front desk, your direct booking engine and a vital expression of your brand. NB: This is an article from Aro Digital Subscribe to our weekly newsletter and stay up to date We understand that one of the most impactful areas of your website is your top-performing landing pages- the key entry points where potential guests first engage with your property online and which should seamlessly lead them to the relevant next step, like l

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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You Should Really Be Watching Food Network’s ‘Tournament of Champions’

EATER

In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.

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Is Thursday the new Friday?

Hospitality Magazine

Perhaps its due to the growing work from home culture, or perhaps its the result of early Friday knockoffs. But Esca Group Co-Founder Ibby Moubadder is noticing a shift in midweek consumer behaviour. Thursday nights are busier. Turnover and covers have steadily increased, and Wednesday nights are also showing potential, although theyre still a bit inconsistent, says Moubadder.

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Bruce Smith Enterprise and The Cordish Companies Break Ground on New Live! Casino & Hotel Virginia

Hospitality Net

PETERSBURG, Va. - Bruce Smith Enterprise and The Cordish Companies today celebrated the groundbreaking of the new LIVE! CASINO & HOTEL VIRGINIA in Petersburg. Todays milestone officially commences construction on a transformative project that will generate billions of dollars in economic benefits and spinoff development, create thousands of new jobs, and set a new standard for gaming, hotels, and entertainment in the Commonwealth.

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Slow Tourism: A New Era in Guest Experiences

Hotelogix

We understand that travel is more than just moving from one destination to another—it's about creating experiences that resonate with guests on a deeper, emotional level. The growing trend of slow tourism offers a refreshing alternative to the fast-paced, overscheduled vacations many travelers have been experiencing. This philosophy aligns perfectly with the hospitality industry's goal of fostering meaningful guest experiences —ones that go beyond a hotel stay to inspire

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Is Complexity Holding Hotel Revenue Managers Back?

Revenue Hub

As revenue heroes, revenue managers sometimes face an unexpected challenge: overcomplication. Many revenue managers dig into endless data points and exhaustive analyses in their quest for accuracy and thoroughness. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date This can confuse their teams and lead to missed opportunities to capture revenue at the right time.

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I Don’t Want to Forget What COVID Taught Me

EATER

Lille Allen/Eater Many people dont want to acknowledge the pandemics five-year anniversary. But there are lessons both in and out of the kitchen we would do well to remember. Five years ago this month, things began to come apart. Slowly at first, then all at once. Panic. Shutdown. Shelter in place orders. Schools shuttered. So many workplaces went fully remote.

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Iconic Sydney bar Kittyhawk New York to reopen April 4

Hospitality Magazine

When Kittyhawk temporarily closed its doors in late December 2024, owners Jared Merlino, Michael Hwang, and Eddie Levy cited the teams need for a well-deserved break. Now, the bar is back with renewed focus and an updated name Kittyhawk New York and it’s taking inspiration from both New York’s bar scene and the success of sister establishment Big Poppas.

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Indian Travellers Go Global: Safety, Social Media and Sustainability Stand Out in New MMGY Study

Hospitality Net

As India rapidly matures in global and economic influence, so does the buying power of its vast and adventurous travelling population. According to new research by MMGY Travel Intelligence, passport-carrying adults in India intend to spend an average of $4,755 on leisure trips in the next 12 months, pinpointing a 14% increase in spending over the past year.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Hotels & EBITDAR: A Smarter Way to Analyze Profits

Hotelogix

Many hoteliers rely on traditional metrics like EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) to assess profitability. But what if I told you there’s a better way to understand the true earning potential of your hotel? Enter EBITDAR —a lesser-known but highly effective financial metric that provides a clearer picture of a hotel's operational performance.

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Vision Hospitality Group on track for active 2025

Hotel Business

Vision Hospitality Group is planning to have an active 2025 as it expects to open five new hotels, break ground on four hotels and complete renovations on four others. Additionally, the company has begun selectively seeking strategic partnerships with other hotel ownership groups. 2024 was particularly active for Vision, with strong strategic growth across our ownership and development divisions, said Mitch Patel, founder/CEO, Vsion Hospitality Group.

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‘Chef’s Table’ Kicks Off Its 10th Anniversary With ‘Chef’s Table: Legends’

EATER

Jos Andrs is one of four chefs featured in Chefs Table: Legends | Courtesy of Netflix The newest installment of the influential Netflix show will feature Jamie Oliver, Jos Andrs, Alice Waters, and Thomas Keller Six months after Chefs Table: Noodles , Netflix has released the trailer for the newest installment of the popular food show. Chefs Table: Legends will will pay tribute to the culinary icons who have helped shape the modern world of food, the press release reads.

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Bengali restaurant Kolkata Social opens in Newtown

Hospitality Magazine

Sydney is set to welcome a new restaurant tomorrow from Plate It Forward Hospitality Group, with Kolkata Social opening its doors on Newtown’s King Street. The restaurant has snagged top talent Ahana Dutt as its head chef, who spent several years working alongside Lennox Hastie at Firedoor. The opportunity to lead the new venue was a fortuitous event for the chef, who grew up in Kolkata and departed Raja in Potts Point last year after its closure.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.