Trending Articles

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The power of a profile picture

eHotelier

More open, accurate, and high-quality information could help hosts – and platforms – to win the loyalty of new, satisfied guests.

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3-day Bartenders’ Weekender hits Brisbane in June

Hospitality Magazine

Bartenders and bar operators and owners from across Australia are invited to share knowledge and experience at the inaugural Bartenders’ Weekender, which is taking place in Brisbane in June. The brainchild of industry experts Penny Sippe and Sam Bygrave the Bartenders’ Weekender is a three-day bar show, centred around bars and bartending and aimed at helping to drive Brisbane’s bar scene to the next level.

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7 tips to build strong interpersonal relationships

eHotelier

Whether you're the life-of-the-party type, a bit reserved, or somewhere in between, these tips are your handy guide to building meaningful connections.

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Why face-to-face conversations matter, by the Localization team

MEWS

Meet the Mews Localization team Say a virtual hello to the Mews Localization team. Consisting of Wendy, Janka, Max and our Translation Manager, Naomi, we’re a close-knit (though remote-based) group of language specialists nestled within the Mews Product Content tribe.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

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The Mille Club: Why the voice channel is always critical

eHotelier

Even in a world of flashy websites and intelligent booking engines, the voice channel is still a very important part of the prebooking and prearrival stages of the journey for luxury guests.

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Going for It

Lodging Magazine

What initially inspired you to get into the hospitality business? I have always loved meeting new people, learning about their unique backgrounds and cultures, and hearing what motivates others. I’m proud to work in an industry that, at its core, is about people. Even more so, it’s inspiring to be a part of a company like Marriott that has “Putting People First” as one of its core values.

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Low-waste bar Re finds new home at The Norfolk

Hospitality Magazine

Matt Whiley’s Re has returned to the bar landscape thanks to a partnership with Public Hospitality. The low-waste Sydney establishment will reopen in The Norfolk in Redfern next month after exiting its South Eveleigh location, with Whiley describing it as “the right move for the bar” “We never wanted to stop being creative in our practice, so finding this location energises us and gives us more opportunity to stretch into new material and work with new people.” The

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Tech Meets Tannins: The Role of AI in Modern Event Planning

Modern Restaurant Management

The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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What Women Want: A Place to Watch the Game

EATER

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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The future of hotel safety: Integrating advanced security solutions

eHotelier

Modern security is about more than providing padlocks and safes. Instead, seek to integrate advanced security solutions like AI-driven facial recognition and biometric authentication.

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Hyper-personalization as a differentiator for banks

SAS

Best-selling author and banking industry futurist Brett King once said, “The easiest customer experience isn’t one where you drive to the branch, find a parking spot, wait in line, ask advice, and sign a piece of paper. It’s one where you activate the service you need in real time when [.

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Download NOW! The 2024 U.S. Industry Outlook

Hotel Business

Executives from CoStar, CBRE, Kalibri Labs and more forecast how hotels will perform this year, while owners and operators provide their thoughts on how each chain scale will do. The 2024 U.S. Industry Outlook originally ran as a supplement to the January 2024 issue of Hotel Business. Complete the form below to download the report. Name * First Last Company Name * Job Title * State * Phone * Email Address * Consent * I have read and agree to the Email Consent Policy.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Menu Redesign Avoids Confusion and Promotes Optimization

Modern Restaurant Management

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe

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Meghan Markle Returns to Her Lifestyle Maven Throne

EATER

Photo by Gary Miller/Getty Images The Duchess of Sussex may soon start selling you marmalade and kitchen towels If you are living under a rock, you might not be aware that the British royal family is mired in chaos at the moment. In the midst of King Charles’s cancer diagnosis and the swirling conspiracy theories surrounding the “missing” Princess Kate, who’s scarcely been seen in public since Christmas 2023, self-exiled royal Meghan Markle, the Duchess of Sussex and wife of Prince Harry, is hop

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Hotel acquisitions demystified: Essential industry insights

eHotelier

Navigating the complex world of hotel acquisitions requires not just a keen business acumen but also a deep understanding of the unique facets of the hospitality industry. By focusing on these industry-specific elements, potential buyers can ensure a strategic, informed and value-driven acquisition process.

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IHG Forms Agreement With EnviroSpark for EV Chargers at Canadian and U.S. Hotels

Lodging Magazine

ATLANTA—IHG Hotels & Resorts announced an agreement with EnviroSpark to make electric vehicle chargers (EVCs) available to all IHG-branded hotels across the United States and Canada. IHG hotels can now partner with EnviroSpark on EVCs depending on their individual needs and requirements. This agreement will further expand on IHG’s 1,100 hotels globally with EVCs, and meet the growing customer demand for EV charging on the road while supporting a shift to a low-carbon economy.

Magazine 117
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Cartier and EHL sign a partnership to advance luxury management

Hospitality Net

In a landmark collaboration, Cartier and EHL Hospitality Business School (EHL) have signed an agreement to set a new standard in luxury experience management education. This partnership underscores a mutual commitment to excellence and innovation in the luxury and hospitality sectors.

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WalletHub Survey: Tipping Is Out of Control

Modern Restaurant Management

Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s

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The Best (and Worst) Easter Candy Eggs, Ranked

EATER

Amy McCarthy When it comes to Easter candy, eggs reign supreme, but some brands rise above the others Easter brings some truly elite candy. Giant chocolate bunnies are classic, obviously, but the best Easter candy is shaped like eggs. Perhaps I’m drawn to the egg’s adorable kitschiness or maybe it’s my nostalgia for church parking lot Easter egg hunts, but every time March comes around, I start looking for egg-shaped Reese’s candy even though I rarely find myself eating a Reese’s peanut butter c

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How to create a pre-arrival plan that drives engagement with your guests

eHotelier

In the fast-paced world of hospitality, hotels are constantly seeking ways to enhance guest experiences. One crucial aspect that often gets overlooked is the pre-arrival phase.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hilton to Accelerate Expansion in Lifestyle Category With Addition of Graduate Hotels

Lodging Magazine

Hilton (NYSE: HLT) today announced an agreement with Adventurous Journeys Capital Partners (“AJ Capital”) to acquire the fan-favorite Graduate Hotels® brand, adding a significant growth opportunity for the global hospitality leader in the fast-growing lifestyle hotel market. Hilton will pay $210 million to acquire all rights to the Graduate brand worldwide, enter into franchise agreements for all existing and signed pipeline Graduate Hotels, and become responsible for the brand’s future developm

Magazine 110
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Scandic Go Brand Continues to Expand - 2025 Opening Planned in Oulu, Finland

Hospitality Net

Scandic has signed a long-term lease agreement with property developer SRV for a new 144-room Scandic Go in Oulu, Finland. The hotel will be centrally located in northern Finland’s largest city and is expected to open during the second half of 2025.

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Choosing the Best Payment Processor For a Restaurant

Modern Restaurant Management

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.

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Bradford Allen acquires Glendale Aloft for $23.75M

Hotel Business

The investment arm of Bradford Allen , a national full-service real estate firm, has acquired Aloft Glendale at Westgate, a 100-key hotel in Glendale, AZ. The property marks the company’s second acquisition in the Westgate Entertainment District , joining nearby TownePlace Suites Glendale, which was purchased in late 2022. The property sold for $23.75 million.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.