Trending Articles

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Marriott International celebrates the 2024 J. Willard Marriott Awards of Excellence Honorees

eHotelier

Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.

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Luke Mangan returns to Melbourne with Bistrot Bisou

Hospitality Magazine

Restaurateur and Chef Luke Mangan is set to make his return to the Melbourne dining scene with his first venue in the city in more than a decade. Bistrot Bisou is slated to open early next month inside Hotel Indigo located on the corner of Flinders Lane and Spencer Street in the Melbourne CBD. The venue will host a relaxed French bistro and bar offering which will include classic dishes with a modern twist. “Melbourne has a real European feel to it – especially as we come into the co

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Recipe for navigating the restaurant business opening

eHotelier

Opening a restaurant is an extremely challenging endeavor. But if you plan accordingly, you can increase your chances of success by conducting proper market research, budgeting, getting involved with your community, investing in marketing, prioritizing operational efficiency, and listening to your customer base.

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Mental Health Month and The State of Restaurants

Modern Restaurant Management

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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GBTA launches accessibility toolkit

Hotel Business

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

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From data to decisions: how tech tools help navigate hotel management challenges

eHotelier

Not all data is created equal; only relevant information should guide business decisions. So, how do you know which data is relevant in different situations, and how can automation help you surface insights to support better decisions?

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Ross and Sunny Lusted announce 2 Melbourne venues

Hospitality Magazine

Sydney restaurateurs Ross and Sunny Lusted have confirmed they will open two ‘Iberian coastal’ concepts in Melbourne. It marks the first interstate foray for the couple, who operated the acclaimed Bridge Room for eight years before launching Woodcut at Crown Sydney in 2020. The venues are located alongside the soon-to-open boutique Melbourne Place hotel located on Russell Street in the heart of the CBD. “We feel extremely fortunate to have found these unique sites in what is an

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ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

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Illinois Tried to Bait Restaurants With Carp But Customers Won’t Bite

EATER

Copi are an existential threat to Lake Michigan fisheries, but despite Illinois’s promotional campaign, it’s a challenge to entice customers

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How Do You Know When Your Housekeepers Are in Duress?

Lodging Magazine

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of the time, these room attendants, common area cleaners, housemen, and inspectors will be working alone. This makes them more vulnerable to injury or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house locations.

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Etymon Projects to open two venues in Sydney’s Martin Place

Hospitality Magazine

The hospitality group behind Sydney venues Loulou Bistro, The Charles, and Poetica Bar + Grill are set to add to its growing portfolio with the opening of two venues in Sydney’s Martin Place. The two venues are slated to open later this year and will be part of the Sydney Martin Place Metro dining and retail precinct by Macquarie Group. Martin 21 will be the group’s all-day restaurant and bar which will serve a Mediterranean-style menu for both lunch and dinner.

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Cultivating a Robust Food Safety Culture in Restaurants: A Recipe for Success

Modern Restaurant Management

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. By moving away from traditional beliefs and embracing modern industry standards, restaurants can minimize risks, protect consumer health, ensure regulatory compliance, and enhance their brand reputation. The potential benefits of such a shift are immense.

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How the EV revolution can help hotels create new revenue streams

Hotel Business

By Dennis Carter Personal transportation in the U.S. is destined to transition from traditional vehicles and toward EVs (electric vehicles), creating new challenges and opportunities for hospitality businesses. As the transition accelerates and grows, locations that invest in EV charging infrastructure will undoubtedly find themselves better positioned to attract customers than locations where EVs cannot be charged.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024

Lodging Magazine

DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest forecast projects a 2.0 percent increase in RevPAR growth for 2024, down from the 3.0 percent estimated in February 2024. RevPAR is now expected to grow by 3.0 percent for the remainder of the year, driven by international tourists, holiday travel, and limited supply growth.

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Hospitality Trend ALERT: and the hotel models that stand out

eHotelier

“IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel. Where can one go to stay and experience the ultimate hospitality and great R&R without being looked up and down by others prying to see if their Louis Vuitton is this season?

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Maverick assumes management of The Last Hotel STL in Missouri

Hotel Management Network

Maverick Hotels has expanded its management portfolio with the addition of The Last Hotel STL in Saint Louis, Missouri. The post Maverick assumes management of The Last Hotel STL in Missouri appeared first on Hotel Management Network.

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Employee Expectations Around Rewards Are Changing

Modern Restaurant Management

Prioritizing employee engagement and satisfaction is a critical goal for organizational prosperity. Recent insights shed light on two pivotal trends that emphasize the shifting dynamics of employee recognition: the allure of receiving rewards and the preference for digital gift cards among younger and remote workers. While the concept of recognizing employees with rewards is not novel, recent studies have revealed a stark contrast between employees' enthusiasm for receiving gifts and the act

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Eva Estepona launches this summer on the Andalusian Coast

Hospitality Net

Opening this July, Eva Estepona is set to become the Andalusian coast’s new hotspot and lifestyle destination offering provocative performances from day to night, along with an extensive dining offering, a beach club concept and a club.

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Meyer Jabara Hotels’ New CIO Brings the Growth Mindset

Lodging Magazine

Recently appointed Meyer Jabara Hotels (MJ) Chief Investment Officer Ian McAuley comes to this newly crafted position with 30 years of experience and relationships that, coupled with those of this closely held private hotel company, will further MJ’s expansion goals. As McAuley shared with LODGING, he plans to pursue these goals by first familiarizing himself with his new company—its people, culture, and partners—well enough to fashion and convey to potential investors a compelling story of [

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McDreams becomes first hotel group to roll 100% AI-powered guest enquiries system

eHotelier

McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.

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Credit Card Fraud at Hotels: How to Stay One Step Ahead?

Revenue Hub

In a recent survey by Stripe, 64 percent of global business leaders said that it has become harder to fight credit card fraud since the pandemic. Before we delve into credit card fraud, let’s understand what we’re facing. NB: This is an article from eZee Absolute Subscribe to our weekly newsletter and stay up to date Credit card fraud happens when someone uses another person’s credit card information without their permission to make purchases or reservations.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Keeping Up with Diners’ Expectations Amid Rising Prices

Modern Restaurant Management

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

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The Growing Role of Digital Identity in Today’s Hotel Tech Stack

Hospitality Net

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

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Hilton Bolsters Lineup With Acquisition, Repositioning

Lodging Magazine

Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup by other means with both an acquisition as well as a comprehensive rebranding effort. Bolstering its presence in the trendy lifestyle segment, the mega-brand company in March announced an agreement to acquire the Graduate Hotels brand from AJ Capital.

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Accor’s TRIBE hotel prepares for grand entrance in New Zealand

eHotelier

TRIBE, the design-led midscale brand by Accor, is counting down the days until its New Zealand launch. On track to open its doors this summer, TRIBE Auckland Fort Street will become the brand’s first address in the country, serving as a stylish destination where guests and locals can work, play, and relax with a like-minded community of entrepreneurs and adventurous travellers.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.