Fri.Apr 26, 2024

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Behind the Scenes: Cinco de Mayo Prep

Modern Restaurant Management

Staff at one popular Mexican chain start preparations for the next year’s Cinco de Mayo celebration right after the previous one ends. “Immediately after the event the team meets to gather feedback and create a recap,” Kurt Pahlitzsch, Vice President of Casual Dining at Doherty Enterprises, franchisee of Chevys, told Modern Restaurant Management (MRM) magazine. “In December, the team begins to plan based on the feedback from that recap meeting and the new ideas that have

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What Does an ‘Irish Mojito’ Taste Like?

EATER

At Bar 1661 in Dublin, the Kelly Green leans on Ireland’s unsung spirit, poitín, alongside several herbal infusions and aloe syrup to transform the Cuban classic.

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Crafting Allergy-Friendly Dining Experiences Using Payment Tech

Modern Restaurant Management

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff.

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Hyatt survey reveals neurodivergent traveler needs

Hotel Business

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Accor Releases Q1 2024 Results

Lodging Magazine

The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are trending positively, and the group has continued to manage its balance sheet in line with its commitments. Sébastien Bazin, chairman and CEO of Accor, said, “In this first quarter, marked by the group’s return in CAC 40, Accor once again delivered a solid performance, increasing revenue in all regions, notably in […]

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An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement

Lodging Magazine

A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need replacing, and at that point procurement will need to investigate the products in the ever-evolving bedding market. Given the variety of products in terms of price point and features, it’s best to start this exploration well before the warranty expires on the hotel’s current mattresses, advised David Wiles, director of Tempur […] Th

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BLLA’s Inaugural Retreat with Conscious Souls of Hospitality in Ibiza: A Deep Dive into Regenerative Wellness and Sustainability

Hospitality Net

The Boutique Lifestyle Lodging Association (BLLA) is proud to announce the successful completion of its first retreat in collaboration with Conscious Souls of Hospitality. Held in the stunning locale of Ibiza, Spain, from April 7 to 11, this event marked a significant fusion of spirituality and hospitality, focusing on the root of authentic wellness.

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What the Universal Analytics Sunset Means for Hoteliers?

Revenue Hub

Customers will lose access to the Universal Analytics interface on July 1, 2024. This is a critical deadline for hoteliers, as all historical data stored within Universal Analytics will be permanently deleted. While the standard sunset took weeks to complete, the full Universal Analytics shutdown will happen within one week. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date With the loss of access to the Universal Analytics interface and API appro

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Enhancing hotel guests’ well-being: Academic insights for hoteliers

Hospitality Net

In recent years, the topic of well-being has become increasingly ubiquitous. A report by McKinsey (2024) finds, surprisingly, that millennials and Gen Z are spending more on health and wellness than older consumers. According to the Global Wellness Institute (2023), the wellness economy reached $5.6 trillion in 2023 and is forecast to soar to $8.5 trillion by 2027.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Ugly Truth Behind Poor Hotel Data Security

Revenue Hub

Imagine waking up to a nightmare scenario where your hotel’s systems have been infiltrated, and sensitive guest data has been exposed to cybercriminals, including names, addresses, email addresses, phone numbers, passwords, and credit card numbers. NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date This chilling tale is the grim reality of poor hotel data security, and it’s one that no property manager wants to experience.

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Cross Functional Teamwork and the Evolution of Commercial Leadership

Hospitality Net

Effective cross-functional collaboration stands as a pivotal trend shaping contemporary business outcomes. Realizing the full potential of collaborative teamwork demands meticulous preparation, the alignment of shared objectives, and the guidance of skilled leadership to reinforce desired organizational behaviors and objectives. While the advantages of cross-functional collaboration are widely acknowledged, the implementation of this approach requires more than mere immediacy; it necessitates a

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Snackpass Aids Presotea in Overcoming Tech Challenges

Fast Casual

Unfortunately, this digital revolution comes with a unique set of challenges. One of the most prevalent hurdles that restaurant operators face is the fragmentation of technology, often stemming from the adoption of multiple vendor solutions. Download this case study to learn how Presotea tackled these issues.

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First-Quarter 2024 Revenue €1,236 million up 8% like-for-like

Hospitality Net

The first quarter of 2024 once again demonstrates the strength of hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are all trending positively, and the Group has continued to manage its balance sheet in line with its commitments.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Collecting Guest Preference Data: Critical Gaps and Discrepancies

Revenue Hub

The recent h2c GmbH Digital Hotel Operations Global Study – of which we were pleased to be one of the sponsors – found that hotels use a wide variety of systems for gathering data about guest preferences. NB: This is an article from Dailypoint Subscribe to our weekly newsletter and stay up to date And whilst this is not at all surprising, and is indeed necessary for hotels to maximize the amount of data they can collect, it can cause problems and limitations where the systems are not fully integ

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Sommet Education launches its Foundation to support Hospitality sector employment challenges

Hospitality Net

Sommet Education, a leading worldwide player in the hospitality education boasting a community of 10,000 students and 60,000 influential alumni worldwide, is proud to announce the launch of its Foundation, a significant milestone aimed at supporting employment challenges within the hospitality sector.

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ICX Summit celebrates 8th year this September

Fast Casual

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

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Numo Hotels & Resorts to Debut Numo Mykonos in the Cyclades

Hospitality Net

In Mykonos, the most cosmopolitan island of the Cyclades, the new chapter of Numo Hotels & Resorts offers a new take on authentic hospitality offering a distinctive high-aesthetic resort.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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NRN editors discuss bankruptcies, Tropical Smoothie Cafe’s sale, and Chipotle’s impressive quarter

Nation's Restaurant News

Plus, hear from Skye Anderson, president of global business services at McDonald’s

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Cre8tive Hotels & Lifestyle launches, advancing Australia’s lifestyle landscape

Hospitality Net

From one of the industry’s brightest and most respected voices in lifestyle and design, comes a new company name and an even sharper focus on developing lifestyle hotels that pack punch and redefine Australia’s hospitality landscape.

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AAHOA rebrands, repositions event series

Hotel Business

AAHOA has rebranded and repositioned of its event series, Regional Conferences & Trade Shows, to Hotel Owners Conferences & Trade Shows. The redefined event series will focus on connecting America’s hotel owners with the products and services they need to run their businesses, encourage more networking and idea-sharing, and create opportunities to engage with elected officials to gain insights and build relationships that enact positive change in the industry, according to the associatio

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A history lesson in revenue management and the top challenge facing today’s hotels

Hospitality Net

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Accor reports Q1 revenue up 8%

Hotel Business

Accor , for the first quarter ended March 31, reported revenue of 1.236 billion euros ($1.324 billion), up 8% on a like-for-like (LFL) basis compared with the first quarter 2023. RevPAR for the Premium, Midscale & Economy division increased by 8%, while the Luxury & Lifestyle division reported a 7% increase in RevPAR. “In this first quarter, marked by the group’s return in CAC 40, Accor once again delivered a solid performance, increasing revenue in all regions, notably in th

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The Rise of Sleep Tourism

Hospitality Net

According to Hilton’s third annual trends report, this year will be marked by a pronounced emphasis on wellness travel, with "rest and relaxation" identified as the pivotal trend shaping the travel landscape for 2024. Beyond the traditional offerings like spas, yoga classes at sunrise, and fitness centers with the latest equipment, the pursuit of personal wellness has undergone a significant transformation.

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Bruce Smith-Cordish JV to develop $1.4B mixed-use in Virginia

Hotel Business

Bruce Smith Enterprise and The Cordish Companies have been selected by the City of Petersburg, VA to codevelop a $1.4-billion Live! Gaming & Entertainment District, anchored by Live! Casino & Hotel Virginia. “The City of Petersburg is thrilled to have selected Bruce Smith Enterprise and The Cordish Companies as development partners after a thorough RFP process and extensive review by outside consultants,” said Mayor Sam Parham, City of Petersburg, VA. “An important part

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SHR grows Global Advisory Board for hospitality industry

Hotel Management Network

Hotel technology specialist SHR is looking to strengthen its position in the hospitality sector through its Global Advisory Board. The post SHR grows Global Advisory Board for hospitality industry appeared first on Hotel Management Network.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.