2022

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What Gen Z guests want in their hotel stay

eHotelier

Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?

Marketing 299
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2023 hotel and travel trends

Boutique Hotel News

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe

Concierge 312
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How sustainability in hotels can help save the planet?

eHotelier

There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.

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How a PMS and CM Helps Hoteliers Increase Reservations

Hotelogix

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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5 tips on how to become a hotel General Manager

eHotelier

The role of Hotel General Manager often requires between 15 to 20 years of experience. Learn how you can fast-track your career in less than 10 years.

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More Trending

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Deliveroo Australia enters voluntary administration

Hospitality Magazine

The local delivery industry has been shaken up with the news Deliveroo will no longer operate in Australia after six years in business. The company announced it had entered the voluntary administration process, saying the move “had not been an easy decision to make” It’s estimated more than 15,000 riders are now out of a job, with thousands of venues now relying on a smaller pool of delivery providers to reach customers.

Catering 298
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Restaurant Payments Go from Cash to Credit to Contactless – to Cryptocurrency 

Modern Restaurant Management

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. People use cryptocurrency for quick payments, anonymity, investments or to sidestep transaction fees charged by banks. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze?

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The 10 Best Bits of Advice We Heard on Season 1 of the Restaurant Growth Podcast

7 Shifts

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits.

Training 179
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Carnival Cruise Line Drops All Protocols for Most Sailings

Cruise Hive

Carnival Cruise Line drops requirements for almost all sailings, making it even easier for passengers to take a vacation. The post Carnival Cruise Line Drops All Protocols for Most Sailings appeared first on Cruise Hive.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The 34 Best Cleveland Restaurants

EATER

Martha on the Fly. Fancy cocktails at a Viking drinking hall, steamy breakfast sandwiches at a pandemic-era micro-diner, lamb ssam for two at a Mediterranean stunner, and more great bites to try now in Cleveland Cleveland has always been somewhat of an overachiever when it comes to restaurants. Thanks to a handful of talented, pioneering chefs like Michael Symon, Karen Small, Zack Bruell, Dante Boccuzzi, and Doug Katz, who got the culinary ball rolling 20 years ago, the city had a jump on simila

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How organizations can close the data science skills gap amid a shortage of talent

SAS

From sparking innovation to reducing operational inefficiencies, top organizational priorities in the modern era depend on one thing: data. Because of its ability to uncover blind spots and power decision-making, data helps organizations identify growth areas and progress toward their strategic goals. The catch? Turning raw numbers into useful, valuable [.].

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Global Asset Solutions launches Hotel Asset Management course

Hotel Owner

Global Asset Solutions has launched an online training course with external accreditation which will aim to support the growing demand for hotel asset management. The course will reportedly target aspiring asset managers who are already working elsewhere in the sector, as well as students and new entrants. According to Global Asset Solutions, the certificate is tailored towards hotel owners, bankers, investors, lenders, operators, students and “anyone involved in hotel real estate who wants to u

Budgeting 136
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How technology is putting choice in the hands of the traveler

Hotel Business

By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.

Pricing 132
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Service Robots and AI: What impact on the future of Hospitality

EHL Insights

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges and opportunities for the industry. This article reviews the trajectory and impact of AI in the hospitality industry.

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5 essential hotel marketing tips to increase bookings

eHotelier

Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.

Marketing 299
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Blockskye, Arise and Dtravel on blockchain in action for travel

PhocusWire

Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits.

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When Is a Dive Bar Truly a Dive?

The Restaurant Manifesto

Misappropriating the term to chase trends cheapens the earned glory of our most beloved watering holes. The post When Is a Dive Bar Truly a Dive? appeared first on The Restaurant Manifesto.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Fraud and Cybersecurity Trends: What the Restaurant Industry Needs to Know

Modern Restaurant Management

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization.

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We've raised $80MM to build more great products for you, our restaurant partners

7 Shifts

Today is a big day for us, but an even bigger day for our restaurant partners. We've raised $80MM in new funding led by Softbank with continued support from Ten Coves Capital and Enlightened Hospitality , the fund affiliated with Danny Meyer's Union Square Hospitality Group. With these new funds, I'm tremendously grateful to be able to accelerate our mission— to simplify team management and improve performance for restaurants.

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Nassau’s New $300 Million Cruise Port to Open May 2023

Cruise Hive

After an extensive 3.5-year redevelopment project, Nassau's new cruise port is set to officially open at the end of May 2023. The post Nassau’s New $300 Million Cruise Port to Open May 2023 appeared first on Cruise Hive.

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‘Jiro’ and the Impossible Dream of Authenticity

EATER

Lisa Kogawa/Eater. When “Jiro Dreams of Sushi” hit Netflix 10 years ago, Jiro Ono’s approach was fetishized as the pinnacle of “authenticity.” Looking back now, though, what did that really mean? At one point while filming Jiro Dreams of Sushi , the decade-old documentary about master sushi chef Jiro Ono and his three-Michelin-starred restaurant Sukiyabashi Jiro, the camera’s focus wasn’t quite sharp enough on a prepared piece of tuna.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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AHLA Launches ‘Responsible Stay’ Sustainability Initiative

Lodging Magazine

WASHINGTON, D.C. — The American Hotel & Lodging Association (AHLA) today announced Responsible Stay, an industry-wide commitment to make meetings, events, and guest experiences in America’s hotels more environmentally and socially responsible. Responsible Stay is focused on prioritizing hotels’ environmental sustainability efforts in four key areas: Energy efficiency: Optimizing energy efficiency through operational improvements and adoption of clean energy technologies; Waste reduction: Inv

Magazine 124
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Institute of Hospitality CEO joins Master Innholders

Hotel Owner

The Master Innholders have welcomed the Institute of Hospitality’s CEO, Robert Richardson, as the charity’s latest honorary master innholder, a position that is said to be held only by a handful of members. . It is reported that Richardson was presented with his honorary master innholder membership by The Viscount Thurso, master of the Worshipful Company of Innholders (WCI), at the recent Master Innholders dinner. .

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Fertitta acquires Montage Laguna Beach Resort Hotel

Hotel Business

Tilman J. Fertitta has acquired the Montage Laguna Beach Resort Hotel overlooking the Pacific Ocean along the California coastline. “I am truly thrilled to acquire this world-renowned property and add one of America’s most iconic trophy resorts to our luxury hotel portfolio,” said Fertitta. “I have been traveling to Laguna Beach for over 30 years.

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Does Your Restaurant Website Need a Boost? 7 Design Ideas

Restaurant Engine

After a couple of years, it’s often time to give your website a boost. Your restaurant has a certain ambiance and vibe. From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. The sights and smells of your food entice them and provide your diners with a feeling they can only get when they eat in your restaurant.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!