InnQuest
DECEMBER 21, 2022
The hospitality industry is fast-paced and ever-changing, making it one of the most challenging environments to navigate. To be successful, having a firm grasp of the most important KPIs for the hospitality industry is a must-do for businesses. . The rapidly-expanding hospitality industry today covers multiple categories, from hotels and resorts to restaurants and event venues.
eHotelier
DECEMBER 19, 2022
Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?
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Boutique Hotel News
DECEMBER 20, 2022
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe
eHotelier
DECEMBER 4, 2022
There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.
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Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.
Hospitality Magazine
DECEMBER 7, 2022
The local food and drink landscape has had a productive year, taking the time to recalibrate, get back on its feet and return to a sense of normalcy. We’ve seen venues zero in on the components that make up an eating and drinking experience patrons want to come back to — and that covers everything from the design of a space to the service and the branded ice cube a drink is served with.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
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eHotelier
NOVEMBER 24, 2022
The role of Hotel General Manager often requires between 15 to 20 years of experience. Learn how you can fast-track your career in less than 10 years.
Boutique Hotel News
OCTOBER 11, 2022
BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.
MEWS
DECEMBER 14, 2022
I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.
Soft Inn
DECEMBER 29, 2022
In line with the announcement made by the Malaysian government regarding the Tourism Tax , I will talk about a series of questions that are commonly asked by hotel owners or operators, thus helping all of you to find the answers that are related to it.
Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage
This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.
CHART
OCTOBER 20, 2022
Whether you’re a youth sports coach, instructional designer, or someone who creates training for your organization, the same key principles can improve learning and retention. Here are my top tips for engaging and coaching learners of all ages, skill levels, and training objectives.
Modern Restaurant Management
APRIL 1, 2022
It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.
InnQuest
OCTOBER 31, 2022
In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them. Don’t believe us? The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innov
eHotelier
NOVEMBER 16, 2022
Whether you’re dreaming of running a restaurant or even starting your own, there are 7 non-negotiable things you need to know if you want to succeed.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
eHotelier
DECEMBER 20, 2022
Start off the new year on the right foot with this lesser-known hotel marketing strategy.
eHotelier
NOVEMBER 20, 2022
Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.
Hospitality Magazine
NOVEMBER 16, 2022
The local delivery industry has been shaken up with the news Deliveroo will no longer operate in Australia after six years in business. The company announced it had entered the voluntary administration process, saying the move “had not been an easy decision to make” It’s estimated more than 15,000 riders are now out of a job, with thousands of venues now relying on a smaller pool of delivery providers to reach customers.
eHotelier
OCTOBER 5, 2022
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
DECEMBER 18, 2022
SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.
eHotelier
DECEMBER 1, 2022
Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here's what you need to know.
eHotelier
NOVEMBER 15, 2022
All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.
eHotelier
OCTOBER 3, 2022
If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
eHotelier
NOVEMBER 10, 2022
The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.
eHotelier
NOVEMBER 6, 2022
There are ways to encourage your clients to leave a few pleasant words about your hotel that will boost your hotel’s reputation and attract more business.
eHotelier
NOVEMBER 30, 2022
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
eHotelier
NOVEMBER 29, 2022
Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
eHotelier
NOVEMBER 14, 2022
Using your productive and talented employees to find additional workers is a great concept because they can recommend people with a lot of the same attributes.
eHotelier
DECEMBER 15, 2022
General managers that put more effort into the commercial work in the hotel will likely steal market share from the competition. Here are three things that are the top priorities in 2023 for hotel general managers.
eHotelier
NOVEMBER 27, 2022
There is an old saying that goes: feed man’s senses, and you will make them the happiest man alive. To make a good impression on your guests, focusing on satisfying their senses is an essential step to making your hotel unforgettable.
eHotelier
OCTOBER 16, 2022
A major potential advantage of drone-based food delivery is that drones are eco-friendly, in line with calls to promote sustainability in the food service industry.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
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