eHotelier
DECEMBER 19, 2022
Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?
Boutique Hotel News
DECEMBER 20, 2022
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe
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eHotelier
DECEMBER 4, 2022
There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.
eHotelier
NOVEMBER 24, 2022
The role of Hotel General Manager often requires between 15 to 20 years of experience. Learn how you can fast-track your career in less than 10 years.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
Boutique Hotel News
OCTOBER 11, 2022
BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
MARCH 15, 2022
The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. People use cryptocurrency for quick payments, anonymity, investments or to sidestep transaction fees charged by banks. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze?
7 Shifts
OCTOBER 26, 2022
When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip.
EATER
DECEMBER 9, 2022
Illustration by Eater. No-recipe recipes are great, but some of us need actual precise measurements to make the magic happen Makenna Held is not interested in recipes. “Most people live their lives to recipes,” they say in the first episode of La Pitchoune: Cooking in France. The show, now streaming on HBO Max, chronicles Held and their husband, who bought Julia Child’s former home in the south of France, and opened up a “recipe-free” cooking school on the property.
SAS
DECEMBER 5, 2022
From sparking innovation to reducing operational inefficiencies, top organizational priorities in the modern era depend on one thing: data. Because of its ability to uncover blind spots and power decision-making, data helps organizations identify growth areas and progress toward their strategic goals. The catch? Turning raw numbers into useful, valuable [.].
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
Hotel Business
NOVEMBER 15, 2022
By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.
Travel Pulse Destinations
NOVEMBER 2, 2022
Puerto Rico's culinary scene is more thriving and vibrant than ever. It can be experienced from San Juan to Cabo Rojo, Rincón to Fajardo, and all points in between.
Lodging Magazine
DECEMBER 5, 2022
WASHINGTON, D.C. — The American Hotel & Lodging Association (AHLA) today announced Responsible Stay, an industry-wide commitment to make meetings, events, and guest experiences in America’s hotels more environmentally and socially responsible. Responsible Stay is focused on prioritizing hotels’ environmental sustainability efforts in four key areas: Energy efficiency: Optimizing energy efficiency through operational improvements and adoption of clean energy technologies; Waste reduction: Inv
PhocusWire
DECEMBER 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits.
eHotelier
NOVEMBER 20, 2022
Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.
Hotel Owner
DECEMBER 23, 2022
De Vere Cranage Estate, located in Cheshire and part of De Vere’s portfolio of country estate hotels, has today announced the start of a refurbishment which is due to be completed in March 2023. More than £850,000 is being invested to upgrade the hotel, which includes the transformation of bedrooms, corridors and leisure facilities, as well as the introduction of electric vehicle charging points.
Modern Restaurant Management
MARCH 4, 2022
A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization.
Travel Pulse Hotels
DECEMBER 7, 2022
Marriott's The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, W Hotels, The Luxury Collection, EDITION and JW Marriott brands will each expand its global footprint next year.
EATER
OCTOBER 14, 2022
Martha on the Fly. Fancy cocktails at a Viking drinking hall, steamy breakfast sandwiches at a pandemic-era micro-diner, lamb ssam for two at a Mediterranean stunner, and more great bites to try now in Cleveland Cleveland has always been somewhat of an overachiever when it comes to restaurants. Thanks to a handful of talented, pioneering chefs like Michael Symon, Karen Small, Zack Bruell, Dante Boccuzzi, and Doug Katz, who got the culinary ball rolling 20 years ago, the city had a jump on simila
EHL Insights
MARCH 15, 2022
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges and opportunities for the industry. This article reviews the trajectory and impact of AI in the hospitality industry.
Hotel Business
NOVEMBER 14, 2022
Tilman J. Fertitta has acquired the Montage Laguna Beach Resort Hotel overlooking the Pacific Ocean along the California coastline. “I am truly thrilled to acquire this world-renowned property and add one of America’s most iconic trophy resorts to our luxury hotel portfolio,” said Fertitta. “I have been traveling to Laguna Beach for over 30 years.
SAS
DECEMBER 7, 2022
From the discovery of LED lighting to the rise of robotics and 3D printing, technology continues to transform the manufacturing industry. Yesterday, it was the assembly line. Today, it’s digital twins. In particular, technology developments in the data and analytics space were discussed at a recent MFG Day held at SAS [.]. Why manufacturers are in the business of data and analytics was published on SAS Voices by Alison Bolen.
Lodging Magazine
OCTOBER 31, 2022
PORTSMOUTH, New Hampshire—According to the third quarter United States Construction Pipeline Trend Report from Lodging Econometrics (LE), the U.S. market with the largest hotel construction pipeline by projects is Dallas with a record high count of 174 projects, accounting for 20,676 rooms. Following Dallas is Atlanta with 139 projects/17,843 rooms, Los Angeles with 118 projects/19,062 rooms, Phoenix with 113 projects/15,508 rooms, and New York with 102 projects/17,805 rooms.
Nation's Restaurant News
NOVEMBER 1, 2022
eHotelier
OCTOBER 5, 2022
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.
Revfine
NOVEMBER 2, 2022
As core tactics in the digital marketing strategy toolbox, search engine optimization (SEO) and search engine marketing (SEM) are potent drivers of direct bookings. A carefully balanced mix of SEO and SEM will give your hotel “full-funnel” visibility, which means that guests will be exposed to your brand several times throughout the consideration journey.
Hotel Owner
OCTOBER 24, 2022
Global Asset Solutions has launched an online training course with external accreditation which will aim to support the growing demand for hotel asset management. The course will reportedly target aspiring asset managers who are already working elsewhere in the sector, as well as students and new entrants. According to Global Asset Solutions, the certificate is tailored towards hotel owners, bankers, investors, lenders, operators, students and “anyone involved in hotel real estate who wants to u
Modern Restaurant Management
DECEMBER 12, 2022
Global financial losses from card fraud are truly staggering. A recent Nilson report projects that over $408 billion will be lost over the next decade. Credit card fraud in the UK is currently running at a five year high, according to Forbes. Restaurants (just like anywhere that accepts card payments), have always been a target. However, much changed for food service businesses throughout the peak of the pandemic.
Travel Pulse Destinations
NOVEMBER 3, 2022
ForwardKeys reported that travel in the Caribbean increased significantly through September 2022. Meanwhile, the WTTC forecasts a favorable growth rate for the region.
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