Hotel Owner

MAY 26, 2023

English Lakes Hotels Resorts and Venues has announced its line managers have been sent on a training course in mental health awareness to improve their skills and better support their teams.

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Training Communication 87

eHotelier

APRIL 26, 2023

Bournemouth-based disability training charity The CRUMBS Project (Crumbs), was recognised at the Springboard Awards for Excellence 2023, winning in both the ‘Diversity, Equality and Inclusion’, and the ‘Disability Confidence’ categories.

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Training 130

CHART

AUGUST 15, 2022

A training revolution is required if we are to have any hope of reaching and engaging today’s workforce. Employers will have to revise both the content and delivery of their training programs to adapt to this new audience.

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Training 100

eHotelier

OCTOBER 26, 2022

Global Asset Solutions has launched an online training course with external accreditation which will support the growing demand for hotel asset management.

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Training 130

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

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Training Front of House Budgeting Scheduling 78

Lodging Magazine

MAY 1, 2023

ARLINGTON, Virginia—Knowland announced a Sales Leader Training Guide designed to provide sales leaders with tips for helping property-level sellers get results from the Knowland platform. Patricia Shea, senior vice president, sales […] The post Knowland Creates Sales Leader Training Guide appeared first on LODGING Magazine.

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Training Magazine 59

Hospitality Magazine

NOVEMBER 2, 2022

The post Michelin-trained chef opens Mexican taqueria in Pyrmont appeared first on hospitality | Magazine. The beverage list features guava, mango and passionfruit Jarritos, soft drinks and bottled juices. Nativo is now open from Tuesday to Saturday from 11am until 8:30pm.

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Training Magazine 130

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead.

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Training Front of House Back of House Reservations 161

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

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Training Scheduling Information Customer Service 148

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

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Training Document Customer Service Communication 52

Hospitality Net

MAY 25, 2023

And this is the inspiration behind The Hoxton’s introduction of The Good Rate; to reward guests who choose to travel more sustainably whilst staying at two or more Hox hotels in Europe or catching the train to one Hox in the US.

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Training Book 77

Lodging Magazine

JANUARY 3, 2023

Marriott International announced it has trained one million associates to spot the signs of and respond to human trafficking. Marriott International first introduced human trafficking awareness training in 2016 and rolled out enhanced training in 2021.

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Training Magazine 119

Service that Sells

OCTOBER 31, 2022

But if you wait until the busy season to train your waitstaff on wine and champagne sales, you might just miss out. Jump-start your sales today with these waitstaff training ideas: Train your staff to plant the seed for wine and champagne sales when taking reservations during the holiday season. Click here to learn more.

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Server Training Reservations 79

Modern Restaurant Management

JUNE 2, 2020

Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. Why Is a Different Training Approach Required? Most training is delivered as a one-time event, with little or no continuing reinforcement. Learning new skills and developing new behaviors is HARD!

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Training Sanitation Download Events 179

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

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Training Server Customer Service Document 52

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

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Training Customer Service Communication Events 52

Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

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Training Customer Service Document Information 52

7 Shifts

AUGUST 19, 2020

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

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Training POS Systems Server Communication 148

Are Morch

MARCH 22, 2023

This helps to improve […] The post Why You Should Offer Training Opportunities for Hotel Staff appeared first on Are Morch, Digital Transformation Coach.

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Training Article 64

Synergy Suite

JANUARY 21, 2023

In this article, we’ll discuss all the major questions surrounding food safety training for restaurant employees, so you can have a proper and complete food safety training program in your food business. What is Food Safety Training? Why is Food Safety Training Important?

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Training Presentation Sanitation Document 52

EATER

AUGUST 19, 2022

For at least the next 10 years, a new train station in Pennsylvania will be named after the beloved convenience shop The great Pennsylvania debate of Wawa versus Sheetz has a clear win in one direction, at least temporarily. Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images.

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Training 105

Synergy Suite

JANUARY 24, 2023

In this article we’ll go over knife safety training in the restaurant: what it is, why you should care, and what you should cover in your restaurant training program. What is Knife Safety Training? A great knife safety training program covers all the aspects of owning and using a knife.

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Training Maintenance Document Definition 52

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

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Communication Training Customer Service Server 132

Hospitality Net

APRIL 14, 2023

Are you a “train-bragger”? If you travel regularly for business, you may already be one – and if you are a corporate travel manager, you will certainly want more of your colleagues to be one, according to Liz Emmott, Global Distribution Director at Trainline Partner Solutions.

Training 52

Training 52

EHL Insights

FEBRUARY 14, 2023

From engagement to concrete KPIs, implementing sustainability training sessions for hotel personnel can help move hotel businesses from just focussing on the single bottom line. What can be gained by offering your operational staff a course that explains the theory and foundation of your hotel's sustainability agenda?

Training 52

Training 52

Service that Sells

AUGUST 22, 2022

You can use the same WII-FM strategy to improve training success. Designing your training program from your staff’s perspective will help employees see that training isn’t something they have to do, it’s something they want to do. Training From the Trainee’s Perspective. Online Training Success. Learn more here.

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Training Server 52

Luxury Hospitality Magazine

FEBRUARY 28, 2023

Do you deliver outstanding training, learning and development programmes that are having an impact on your organisation? Why not apply for a Princess Royal Training Award and get the recognition you deserve? What are the Princess Royal Training Awards? Who can apply?

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Training Magazine Events 52

Service that Sells

JULY 11, 2022

Simple — it’s training. Your restaurant training program has a direct impact on guest satisfaction, service, and sales. Steps to Get the Most Out of Your Training Program. Take your training process online. Your training process is like your playbook. Restaurant Training Online. Get support.

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Training Guest Satisfaction Server 52

Lodging Magazine

NOVEMBER 17, 2022

PHOENIX—The Arizona Opportunities Industrialization Center (OIC) and Phoenix-based Thunderbird Legacy Development announced the joint creation of the Arizona Hospitality Academy (AHA), a vocational training program. The post Arizona Hospitality Academy for Vocational Training to Open in 2023 appeared first on LODGING Magazine.

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Training Magazine 59

NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Here we will go over four reasons why it is vital to establish impactful training and retraining on restaurant POS use. Regular training will create more knowledgeable employees.

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POS Systems Training Server Customer Service 52

Hospitality Net

APRIL 27, 2023

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, today announced a Sales Leader Training Guide designed to provide sales leaders with tips for helping property-level sellers get the best results from the Knowland platform and in turn, drive new business.

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Training Download Events 80

Hotel Owner

MARCH 10, 2023

Here are some tips on how to keep staff training records up to date at your hotel Establish a training program Creating a comprehensive training program is important for ensuring that your employees receive the necessary training to perform their jobs effectively.

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Training Housekeeping Communication Information 52

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Scheduling Information Definition 52

Hospitality Net

APRIL 6, 2023

Kennedy Training Network Inc. KTN) announced today that the topic for his next training webcast is: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers, scheduled for April 17 from Noon – 12:40 pm EDT.

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Reservations Training Information Scheduling 81

PhocusWire

OCTOBER 19, 2022

Six months following its Series A raise, Spain-based PMS Amenitiz has acquired Ododo to democratize access to training for independent hoteliers.

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Training 82

eHotelier

APRIL 17, 2023

eHotelier, a leading hospitality training and education solutions provider, has released a new report on the state of hospitality skills worldwide. Based on a global survey of professionals in the industry, the report highlights the current skills gaps and training needs in the hospitality sector.

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Training Whitepaper 243

EHL Insights

JULY 28, 2021

Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid follow up plan.

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Training 98