Modern Restaurant Management

JUNE 13, 2023

As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black strolls in through the back alley to drop a bomb: “I think I’m training with you today?” ” If you know, you know. ”

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Training Server Budgeting Scheduling 178

Hospitality Magazine

MARCH 25, 2024

New licensee training courses were introduced in New South Wales in 2018, to support licensees in meeting their obligations under the NSW liquor laws, while ensuring a vibrant and safe venue. Find an approved training provider now and complete the training to remain compliant with your licence. Read Original Post

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Training Information 130

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. Safety training is key to helping restaurants reduce risk exposure associated with foodborne illnesses and occupational injuries.

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Training Communication 167

eHotelier

AUGUST 30, 2023

eHotelier partners with BPN's Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.

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Training 246

eHotelier

MAY 29, 2024

Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.

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Training 130

Horizon Hospitality

DECEMBER 11, 2023

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Is the content valuable and accessible?

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Training Guest Satisfaction Marketing 130

eHotelier

MARCH 19, 2024

Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.

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Training 317

Lodging Magazine

JUNE 14, 2024

While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

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Training Magazine 111

Service that Sells

MARCH 4, 2024

Training Your Kitchen Employees Need Training is key to ensuring your kitchen employees can handle the pressure that comes with working in a restaurant. Kitchen employee training must cover a wide variety of topics. Kitchen employees should take the same HR training as the rest of your staff.

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Training Front of House Guest Services 84

eHotelier

MARCH 12, 2023

RoomRaccoon, a leading hotel management software company, has announced Kristine Kruger as Customer Training Specialist. She will be responsible for enhancing the company’s customer training program and ensuring that every property that uses RoomRaccoon can thrive and exceed its business goals.

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Training 130

Boutique Hotel News

OCTOBER 20, 2022

Spain: Barcelona-based hotel management software Amenitiz has acquired French firm Ododo, an online training platform for hotel operators. Now, the group has purchased Ododo, an online tool for hoteliers to train their teams on direct booking strategies. In April, Amenitiz raised more than €27 million in a Series A funding round.

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Training Book Events 130

Lodging Magazine

JULY 12, 2024

WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey released the following statement regarding the introduction of the Human Trafficking Awareness Training Recognition Act, which requires the Department of Homeland Security (DHS) to establish a certification program for businesses that train their employees (..)

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Training Magazine 59

Service that Sells

MARCH 19, 2024

Your restaurant employees have a lot to remember and sometimes, no matter how well you train them, it seems they’re still lacking in confidence or knowledge retention. To see why role-playing is so effective in training, think back to how you learned to drive a car. Did you watch a quick video and then jump behind the wheel?

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Training Server 83

eHotelier

JANUARY 16, 2023

UNWTO, in collaboration with the German Federal Ministry for Economic Cooperation and Development (BMZ), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and UN Women has launched a free online training course focused on gender equality within the tourism sector.

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Training 130

Service that Sells

JANUARY 30, 2024

The path to increased sales starts with you, and your waitstaff training program. The manager depends on Sam, so often assigns him the larger stations within the restaurant and asks him to help train new employees. The post Use Waitstaff Training to Boost Profits appeared first on Service that Sells! Click here to learn more.

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Training Server Presentation 82

eHotelier

AUGUST 10, 2023

Absolute Hotel Services (AHS) is thrilled to announce the appointment of Ms Sita Selanont, affectionately known as Khaotu, as the Group Training Manager.

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Training 130

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

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Training Front of House Communication Presentation 177

Hospitality Net

MAY 30, 2024

Discover how the right education can equip students for their future careers through Vocational Education and Training. Delve into the benefits and obstacles of this educational path and explore valuable insights on establishing a top-tier training center.

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Training 98

Lodging Magazine

MARCH 7, 2024

CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts.

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Training Magazine 122

Hospitality Net

JULY 10, 2024

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, July 22, from Noon – 12:45pm EST. REGISTER NOW!

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Training Guest Services Scheduling Marketing 105

CHART

AUGUST 15, 2022

A training revolution is required if we are to have any hope of reaching and engaging today’s workforce. Employers will have to revise both the content and delivery of their training programs to adapt to this new audience.

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Training 100

Lodging Magazine

NOVEMBER 1, 2023

A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. This concept then […] The post Saira Hospitality CEO on Training Hotel Workers via Pop-Up Schools appeared first on LODGING Magazine.

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Training Magazine 116

eHotelier

FEBRUARY 1, 2024

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication (..)

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Workshop Communication Training 130

PhocusWire

APRIL 26, 2023

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

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Training Book 133

eHotelier

OCTOBER 26, 2022

Global Asset Solutions has launched an online training course with external accreditation which will support the growing demand for hotel asset management.

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Training 130

OpenTable

APRIL 2, 2024

Sprouts Chef Training has been empowering San Francisco youth through mentorship, culinary training, and job placements since 2006. For each dinner, the chef will craft a one-of-a-kind, three-course, family-style dining experience—with every bite supporting Sprouts Chef Training. Culinary skills can transform lives.

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Training 98

MEWS

MAY 2, 2023

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience. The more confident your employees are, the better they will perform, resulting in higher guest satisfaction.

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Front Desk Operations Training Guest Satisfaction 130

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead.

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Training Front of House Back of House Scheduling 192

Service that Sells

SEPTEMBER 11, 2023

Set Your Service Standards with Cycle of Service Service Training With every guest who walks through the door, your staff should be striving to not only meet expectations but exceed them. Our restaurant service training follows the Service That Sells!

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Training Server Communication 86

eHotelier

AUGUST 3, 2023

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.

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Guest Satisfaction Training Marketing 246

Modern Restaurant Management

JUNE 2, 2020

Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. Why Is a Different Training Approach Required? Most training is delivered as a one-time event, with little or no continuing reinforcement. Learning new skills and developing new behaviors is HARD!

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Training Download Sanitation Events 215

Hospitality Net

MAY 6, 2024

In the modern workplace, the way we approach training for new employees is undergoing a significant transformation. Traditionally, training programs were often standardized, treating all employees equally regardless of their prior experience or background.

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Training 76

Service that Sells

JULY 4, 2023

Make role-playing part of your pre-shift team meetings and train servers to assume the sale! Take advantage of role playing to train your team to use more compelling words when talking with guests. Restaurant Service and Sales Training The Service & Sales Excellence Waitstaff Training Series is based on Service That Sells!,

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Server Training Pricing 86

eHotelier

APRIL 26, 2023

Bournemouth-based disability training charity The CRUMBS Project (Crumbs), was recognised at the Springboard Awards for Excellence 2023, winning in both the ‘Diversity, Equality and Inclusion’, and the ‘Disability Confidence’ categories.

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Training 130

Hospitality Net

MAY 29, 2024

Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.

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Training 98

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

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Training Information Scheduling Customer Service 148

Hospitality Net

SEPTEMBER 6, 2023

Kennedy Training Network Inc. KTN) announced today the topic for Doug Kennedy’s next training webcast, which this month features a hospitality theme: Train Your Team To Use The Language of Hospitality, scheduled for Monday, September 11 from Noon – 12:40pm. REGISTER HERE

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Training Scheduling 94