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RoomRaccoon welcome Kristine Kruger as Customer Training Specialist

eHotelier

RoomRaccoon, a leading hotel management software company, has announced Kristine Kruger as Customer Training Specialist. She will be responsible for enhancing the company’s customer training program and ensuring that every property that uses RoomRaccoon can thrive and exceed its business goals.

Training 130
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Train your staff to master hotel front desk operations

MEWS

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience. The more confident your employees are, the better they will perform, resulting in higher guest satisfaction.

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As airfares soar, train bookings rise

PhocusWire

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

Book 139
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UNWTO launches online gender equality training course

eHotelier

UNWTO, in collaboration with the German Federal Ministry for Economic Cooperation and Development (BMZ), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and UN Women has launched a free online training course focused on gender equality within the tourism sector.

Training 130
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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Amenitiz acquires online training platform Ododo

Boutique Hotel News

Spain: Barcelona-based hotel management software Amenitiz has acquired French firm Ododo, an online training platform for hotel operators. Now, the group has purchased Ododo, an online tool for hoteliers to train their teams on direct booking strategies. In April, Amenitiz raised more than €27 million in a Series A funding round.

Training 130
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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

Training 156