eHotelier

MARCH 19, 2024

Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.

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Training 317

Horizon Hospitality

DECEMBER 11, 2023

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Is the content valuable and accessible?

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Training Guest Satisfaction Marketing 130

Service that Sells

MARCH 4, 2024

Training Your Kitchen Employees Need Training is key to ensuring your kitchen employees can handle the pressure that comes with working in a restaurant. Kitchen employee training must cover a wide variety of topics. Kitchen employees should take the same HR training as the rest of your staff.

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Training Front of House Guest Services 84

Service that Sells

MARCH 19, 2024

Your restaurant employees have a lot to remember and sometimes, no matter how well you train them, it seems they’re still lacking in confidence or knowledge retention. To see why role-playing is so effective in training, think back to how you learned to drive a car. Did you watch a quick video and then jump behind the wheel?

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Training Server 83

eHotelier

MARCH 12, 2023

RoomRaccoon, a leading hotel management software company, has announced Kristine Kruger as Customer Training Specialist. She will be responsible for enhancing the company’s customer training program and ensuring that every property that uses RoomRaccoon can thrive and exceed its business goals.

Training 130

Training 130

Service that Sells

JANUARY 30, 2024

The path to increased sales starts with you, and your waitstaff training program. The manager depends on Sam, so often assigns him the larger stations within the restaurant and asks him to help train new employees. The post Use Waitstaff Training to Boost Profits appeared first on Service that Sells! Click here to learn more.

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Training Server Presentation 82

OpenTable

APRIL 2, 2024

Sprouts Chef Training has been empowering San Francisco youth through mentorship, culinary training, and job placements since 2006. For each dinner, the chef will craft a one-of-a-kind, three-course, family-style dining experience—with every bite supporting Sprouts Chef Training. Culinary skills can transform lives.

Training 98

Training 98

Lodging Magazine

MARCH 7, 2024

CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts.

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Training Magazine 120

Boutique Hotel News

OCTOBER 20, 2022

Spain: Barcelona-based hotel management software Amenitiz has acquired French firm Ododo, an online training platform for hotel operators. Now, the group has purchased Ododo, an online tool for hoteliers to train their teams on direct booking strategies. In April, Amenitiz raised more than €27 million in a Series A funding round.

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Training Book Events 130

eHotelier

JANUARY 16, 2023

UNWTO, in collaboration with the German Federal Ministry for Economic Cooperation and Development (BMZ), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and UN Women has launched a free online training course focused on gender equality within the tourism sector.

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Training 130

eHotelier

AUGUST 10, 2023

Absolute Hotel Services (AHS) is thrilled to announce the appointment of Ms Sita Selanont, affectionately known as Khaotu, as the Group Training Manager.

Training 130

Training 130

eHotelier

FEBRUARY 1, 2024

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication (..)

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Workshop Communication Training 130

Lodging Magazine

NOVEMBER 1, 2023

A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. This concept then […] The post Saira Hospitality CEO on Training Hotel Workers via Pop-Up Schools appeared first on LODGING Magazine.

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Training Magazine 113

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

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Training Front of House Communication Presentation 165

CHART

AUGUST 15, 2022

A training revolution is required if we are to have any hope of reaching and engaging today’s workforce. Employers will have to revise both the content and delivery of their training programs to adapt to this new audience.

Training 100

Training 100

Hospitality Net

APRIL 12, 2024

Learn how to train employees to assess risks, prevent adverse situations, and respond swiftly in times of crisis. Guests at your hotel, resort, or other activity or accommodation should feel safe and looked after at all times. It’s crucial that your hospitality staff is also equipped to handle emergency situations.

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Training 75

PhocusWire

APRIL 26, 2023

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

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Training Book 133

Hotel Management Network

APRIL 15, 2024

Singapore is set to unveil its first co-living train hotel, an accommodation project by Tiny Pod in collaboration with JTC Corporation. The post Singapore’s first co-living train hotel to launch in September appeared first on Hotel Management Network.

Training 59

Training 59

Service that Sells

SEPTEMBER 11, 2023

Set Your Service Standards with Cycle of Service Service Training With every guest who walks through the door, your staff should be striving to not only meet expectations but exceed them. Our restaurant service training follows the Service That Sells!

Training 86

Training Server Communication 86

MEWS

MAY 2, 2023

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience. The more confident your employees are, the better they will perform, resulting in higher guest satisfaction.

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Front Desk Operations Training Guest Satisfaction 130

eHotelier

OCTOBER 26, 2022

Global Asset Solutions has launched an online training course with external accreditation which will support the growing demand for hotel asset management.

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Training 130

eHotelier

AUGUST 3, 2023

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.

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Guest Satisfaction Training Marketing 246

Hotel Owner

DECEMBER 1, 2023

Billesley Manor Hotel and Spa has announced that its spa therapists have undergone training with a specialist cancer trust to safely treat guests who are living with the condition. Through this specialised training, our team is dedicated to providing a safe, nurturing, and understanding environment for guests living with cancer.”

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Training Catering Marketing 95

Service that Sells

JULY 4, 2023

Make role-playing part of your pre-shift team meetings and train servers to assume the sale! Take advantage of role playing to train your team to use more compelling words when talking with guests. Restaurant Service and Sales Training The Service & Sales Excellence Waitstaff Training Series is based on Service That Sells!,

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Server Training Pricing 86

Hospitality Net

SEPTEMBER 6, 2023

Kennedy Training Network Inc. KTN) announced today the topic for Doug Kennedy’s next training webcast, which this month features a hospitality theme: Train Your Team To Use The Language of Hospitality, scheduled for Monday, September 11 from Noon – 12:40pm. REGISTER HERE

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Training Scheduling 94

eHotelier

APRIL 26, 2023

Bournemouth-based disability training charity The CRUMBS Project (Crumbs), was recognised at the Springboard Awards for Excellence 2023, winning in both the ‘Diversity, Equality and Inclusion’, and the ‘Disability Confidence’ categories.

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Training 130

eHotelier

AUGUST 2, 2023

The national rollout will span 11 metropolitan areas throughout the continental United States and is expected to train up to 150 survivors by July 2024.

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Training Information 130

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead.

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Training Front of House Back of House Scheduling 169

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Guest Satisfaction Communication 52

Revfine

NOVEMBER 17, 2023

Proper training is vital in the hospitality industry. In a dynamic and increasingly competitive business landscape, no role is so minor that quality training can't impact your business's success. For those contemplating a career in hospitality, completing a training course can be a big advantage.

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Training Article 52

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

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Training Information Scheduling Customer Service 148

Service that Sells

NOVEMBER 6, 2023

Prepare for your training session by comparing two typical guest checks in your restaurant. The only way to ensure that your team stays motivated and confident is to train them… again and again. Only by daily, ongoing training will you instill a sales mindset and create a professional sales and service team.

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Server Training 67

Modern Restaurant Management

JUNE 2, 2020

Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. Why Is a Different Training Approach Required? Most training is delivered as a one-time event, with little or no continuing reinforcement. Learning new skills and developing new behaviors is HARD!

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Training Download Sanitation Events 188

Hotel Business

AUGUST 10, 2023

The AHLA Foundation has revealed that foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry. The hospitality industry is uniquely positioned to disrupt human trafficking, and employee trainings play a critical role in prevention efforts.

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Training 98

Hotel Owner

SEPTEMBER 4, 2023

INNSiDE Manchester, part of the Meliá Hotels International group, is the first hotel globally to undergo the inclusive guest safety excellence training course by Maiden Voyage, specialists in inclusive travel and safety.

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Training Concierge Housekeeping Reservations 105

Service that Sells

JULY 17, 2023

Focusing a restaurant training program on the Art of Caring Behavior will lead to improved service and increased guest loyalty. ” Cycle of Service Restaurant Service Training With every guest who walks through the door, your staff should be striving to not only meet expectations, but exceed them. What’s Caring Behavior?

Server 85

Server Training Presentation 85

SiteMinder

JANUARY 10, 2024

What is hotel training? Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. This makes training in hotel industry businesses absolutely key to your success. Quality hotel training makes your business stand out.

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Training Customer Service Communication Housekeeping 59