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Is your training tactical or strategic?

eHotelier

Is your training tactical or strategic? Insights While tactical and strategic training have their merits, the true power lies in combining them.

Training 289
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Training With Intention

Modern Restaurant Management

As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black strolls in through the back alley to drop a bomb: “I think I’m training with you today?” ” If you know, you know. ”

Training 171
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How to Tell If Your Hotel Staff Training Program is Working

Horizon Hospitality

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Is the content valuable and accessible?

Training 130
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eHotelier partners with BPN’s Maestro to seamlessly align training to guest feedback

eHotelier

eHotelier partners with BPN's Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.

Training 246
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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Use Waitstaff Training to Boost Profits

Service that Sells

The path to increased sales starts with you, and your waitstaff training program. The manager depends on Sam, so often assigns him the larger stations within the restaurant and asks him to help train new employees. The post Use Waitstaff Training to Boost Profits appeared first on Service that Sells! Click here to learn more.

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Amenitiz acquires online training platform Ododo

Boutique Hotel News

Spain: Barcelona-based hotel management software Amenitiz has acquired French firm Ododo, an online training platform for hotel operators. Now, the group has purchased Ododo, an online tool for hoteliers to train their teams on direct booking strategies. In April, Amenitiz raised more than €27 million in a Series A funding round.

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