Hotelogix

DECEMBER 7, 2023

The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. This gives them a better idea of what fits their requirement and budget best. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.

Book 268

Book Budgeting Catering Strategic Planning 268

Hospitality Magazine

DECEMBER 18, 2023

Sydney-based hospitality group House Made has confirmed it will open three new concepts in Surry Hills next year. The venues will launch in the Wunderlich Lane precinct on the corner of Baptist and Cleveland Streets, a newly developed village that will feature a boutique hotel, supermarket, fresh food stores, and a range of food and beverage outlets at its completion.

Magazine 264

Magazine 264

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer

Pricing 198

Pricing Customer Service Reservations Training 198

EATER

DECEMBER 7, 2023

Asian Americans have claimed the phrase “not too sweet” as a defiant shorthand and a cheeky rallying cry. But is that maxim really true? The finale of every childhood family function was the same. Aunties would unveil a tray of gulab jamun and start to circulate the house, or the servers at whatever restaurant was hosting would plop a bowl on the table in front of us.

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Server Marketing 143

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

DECEMBER 15, 2023

LODGING brings you the second installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Kunal Dave of Laxmi Hotels Group on his approach to each stage of the conversion process. The third article will focus on development and guest service trends in the leisure market. Conversions are a popular option among developers today, and for Kunal Dave, president of Charlotte, North Carolina-based Laxmi Hotels Group, LLC, […

Strategic Planning 126

Strategic Planning Guest Services Article Magazine 126

Hospitality Net

DECEMBER 20, 2023

Accor, a world-leading hospitality group, is pleased to introduce ’Novotel Living Bangkok Sukhumvit Legacy,’ a contemporary extended stay concept and forward-thinking extension of the Novotel brand, in the heart of Thailand’s capital. The new Novotel Living address is designed to meet the growing demand of life balance seekers in search of a home away from home while traveling, regardless of the duration of their stay.

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Hospitality Magazine

DECEMBER 4, 2023

The new city block located above North Sydney’s Victoria Cross metro station has announced its first line-up of hospitality operators set to open in 2024. The North Shore is set to get a taste of Inner West favourites at the new precinct, with Newtown’s Mary’s and Marrickville Pork Roll both set to open venues. Victoria Cross will also welcome Only Coffee, Top Impressions Bakery, Sushi Hub, DOPA, North Sandwiches, Machi Machi, and McDonald’s.

Magazine 261

Magazine 261

Modern Restaurant Management

DECEMBER 18, 2023

A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 custo

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Back of House Communication Scheduling Accounting 198

EATER

DECEMBER 4, 2023

Which U.S. city has the best dining scene to visit next year? Every year, Eater publishes Where to Eat , a guide to the most exciting places to dine all over the world, including some of the greatest food towns right here in the U.S. We’re busy lining up our hit list for 2024, but we’re leaving one spot open. That’s where you come in. We’re asking our readers to vote for the U.S. city they’d like to see added to next year’s guide.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Lodging Magazine

DECEMBER 21, 2023

LODGING recognizes four C-level executives who have helped accelerate growth within their respective companies and provided positive contributions to the lodging industry as a whole in 2023, as well as throughout their careers. We would like to honor and congratulate David Duncan, president/CEO, First Hospitality Group; Warren Fields, president/CEO, Pyramid Global Hospitality; Mark Laport, president/CEO, Concord Hospitality; and Nan Cummings, COO, InterMountain Management.

Magazine 122

Magazine 122

Hotel Business

DECEMBER 15, 2023

AAA projects 115.2 million travelers will head 50 miles or more from home over the 10-day, year-end holiday travel period. This year’s total number of domestic travelers is a 2.2% increase over last year and the second highest year-end travel forecast since 2000, when AAA began tracking holiday travel. 2019 remains the busiest Christmas and New Year’s travel period on record with 119 million travelers.

Book 119

Book Pricing Training 119

Hospitality Net

DECEMBER 21, 2023

Radisson Hotel Group is proud to announce the opening of Vivid Jeddah Hotel, a member of Radisson Individuals, in the vibrant city of Jeddah, Saudi Arabia. This marks the opening of the first Radisson Individuals hotel in Saudi Arabia, further solidifying the Group’s growing footprint in the region, with a portfolio of 43 hotels in operation and development in the country, and five hotels in the city of Jeddah.

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Hospitality Magazine

DECEMBER 18, 2023

When you think of a spritz, Aperol is likely one of the first variations to come to mind. The Italian cocktail has long been a hit with Australian drinkers for its combination of refreshing citrus liqueur and fruity Prosecco — especially during the summer months. There’s no doubt Aperol kickstarted the spritz wave, but there are plenty of other versions of the format.

Pricing 246

Pricing Definition Catering Magazine 246

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

DECEMBER 12, 2023

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

Customer Service 199

Customer Service Article Marketing 199

EATER

DECEMBER 13, 2023

The exterior of the Margaritaville Resort Times Square. | Clay Williams/Eater Who among us can “work in a constant state of alertness”? Ah, Margaritaville Times Square , a land of contrasts. A beacon of beach chill in the middle of New York’s most upsettingly busy neighborhood. A place with terrible food and surprisingly good cocktails. A place that has filed for Chapter 11 bankruptcy twice in an attempt to refinance $309 million in debt , raising the question, “If Margaritaville is foreclosed,

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Lodging Magazine

DECEMBER 14, 2023

DALLAS, Texas—CBRE foresees economic growth slowing in 2024, though a recession may be avoided and real estate transaction values will decline further, creating compelling buying opportunities, according to the company’s 2024 U.S. Real Estate Outlook. CBRE’s economists anticipate that resilient consumer spending will counter economic headwinds next year including high interest rates and near recessions in Europe and China.

Magazine 119

Magazine Marketing 119

Hotel Owner

DECEMBER 14, 2023

Scottish Premiership football club, Heart of Midlothian, has unveiled its plans to launch a new 25-bedroom hotel and events space as part of its growth plans in early 2024. Integrated within the main stand at the Tynecastle Park in the west of the city, this will be the UK’s first club-owned and operated hotel inside a football stadium. The Tynecastle Park Hotel will offer a choice of individually styled guest rooms, including family, executive and accessible rooms.

Events 111

Events 111

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

DECEMBER 19, 2023

Hard Rock International and the Tejon Indian Tribe celebrated the groundbreaking of the long-awaited hotel and casino located at Hwy. 166 and Sabodan Road West of the community of Mettler, California on Tejon Tribal land. The celebration featured a commemorative shovel groundbreaking with Hard Rock representatives, Tejon Indian Tribe leadership and general membership plus statewide and local community leaders.

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Hospitality Magazine

DECEMBER 13, 2023

Leading family-owned winery, Brown Brothers, has been as the powerful brand in the Australian wine market in the recently published IWSR Australia Landscapes Report. Brown Brothers has overtaken Jacob’s Creek and Penfolds in the report, with the results based on combination of awareness, conversion, and connection metrics among Australia’s regular wine drinkers.

Magazine 246

Magazine Marketing 246

Modern Restaurant Management

DECEMBER 4, 2023

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

Communication 198

Communication Information Customer Service Reservations 198

EATER

DECEMBER 4, 2023

Tilda Rose I thought we should “upgrade” our family’s traditional southern holiday feast. I was wrong. “This year, we should do something different ,” I said to my mother on the ride from the airport. I had just flown home to Houston to celebrate the holidays with my family after my first two years away at the University of Pennsylvania. “What should be different ?

Book 133

Book 133

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Lodging Magazine

DECEMBER 7, 2023

As the world heads toward the holiday season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Amadeus is seeing a peak in demand over the Christmas and New Year period across major markets around the world. Amadeus’ Demand360+ data as of November 27, 2023, showed that global hotel occupancy for the weeks of Christmas and New Year’s is at 23 percent.

Magazine 119

Magazine Marketing 119

Hotel Business

DECEMBER 13, 2023

Choice Hotels International Inc. has completed the integration of the Radisson Hotels Americas business, transitioning nearly 600 hotels to Choice’s franchise success system and digital platforms. The milestone comes 16 months after Choice acquired the Radisson Hotels Americas brands in August 2022. “Completing the integration in such a short amount of time is a testament to Choice’s experience and unrivaled expertise in acquiring and integrating hotel brands,” said Pat Pacious, president/CEO, C

Book 111

Book Accounting Scheduling Reservations 111

Serviced Apartments

DECEMBER 12, 2023

UK: Citadines Islington, a former Royal Mail sorting offic e, is the second aparthotel in London to achieve EDGE certification under The Ascott Limited. Citadines Islington offers 108 serviced apartments, a residents lounge and breakfast area, a business corner, fitness space, and a laundry room. The property has undergone a retrofit including the installation of energy efficient cooling systems, internal wall insulation, new windows with thermal energy retention, and low flow taps, shower h

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111

Hospitality Magazine

DECEMBER 11, 2023

Slated to open in Sydney in early 2024, Merivale has announced its latest venue Good Luck Restaurant Lounge. The venue will be located in the basement of the historic Burns Philip & Co building on Sydney CBD’s Bridge Street which Merivale CEO Justin Hemmes purchased during the pandemic. Good Luck Restaurant Lounge will send a nod to Merivale Executive Chef Mike Eggert’s Good Luck Pinbone pop-up that he operated in 2017 prior to joining Merivale.

Magazine 246

Magazine 246

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an