July, 2024

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What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

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Australia’s most popular cuisines revealed

Hospitality Magazine

BizCover has crunched more than a year’s worth of Google searches to find out Australia’s most in-demand cuisines. Japanese is the most popular cuisine across every state except for South Australia, which favours Italian. Overall, Japanese and Indian were the two most-searched-for cuisines, followed by Italian, American, Chinese, Turkish, Thai, Vietnamese, English, and Spanish.

Magazine 241
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How to Take the Heat Off Restaurant Costs

Modern Restaurant Management

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

Pricing 193
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The South Korean Coffee Culture Wave Hits LA

EATER

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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Revenue growth management in food service: What you should think about

eHotelier

By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.

Marketing 278
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1 in 11 hospitality businesses forecast to fail in next year

Hospitality Magazine

New figures from CreditorWatch’s June Business Risk Index paint a grim forecast for hospitality operators, with 1 in 11 businesses predicted to fail in the next 12 months. The business failure rate has increased by 8.8 per cent across all industries in the last year, but the figures relating to the hospitality sector are particularly harsh. The hospitality business failure rate is forecasted to rise from 7.5 per cent to 9.1 per cent.

Magazine 237
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How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

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The Michelin Guide Is Coming to Texas for the First Time

EATER

The Michelin Guide to Texas, from the international restaurant, the international restaurant review system that awards restaurants with stars, is coming to Texas for the first time ever in 2024, with star ratings for restaurants in Austin, San Antonio, Houston, Dallas, and Fort Worth.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hyatt and CR Land Announce Plans for a New Park Hyatt Hotel in Xi’an

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) and China Resources Land (CR Land, HKEX: 1109) announced that Hyatt has entered into a management agreement with CR Land for a Park Hyatt hotel in Xi’an, Shaanxi province, China. This project will be ideally located in the CCBD, one of the key mix-use commercial complexes along Xi’an’s central axis. Park Hyatt Xi’an will provide worldly travelers a sophisticated home-away-from-home in the ancient capital of China.

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Coral Sands Hotel in Bahamas to undergo multi-phased restoration

Hotel Management Network

AJ Capital Partners, a real estate investment manager, has announced the acquisition and commencement of restoration efforts for the Coral Sands Hotel. The post Coral Sands Hotel in Bahamas to undergo multi-phased restoration appeared first on Hotel Management Network.

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Essential tools every hotelier needs to take hotel management to the next level with AI

eHotelier

AI won’t remove human interaction completely, but it can provide enough support to streamline the workforce and add value to the customers.

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Low-waste bar Closed arrives in Newcastle

Hospitality Magazine

Newcastle has welcomed a new culinary addition in the form of low-waste bar Closed which has landed in the suburb of Islington. Former Subo talent Alannah Miceli is spearheading the culinary offering which is being tagged as ‘raw, rotten, and loud’ and showcases nose-to-tail and root-to-leaf low-waste techniques. “In the Hunter Region we have access to beautiful local produce that needs to be championed.

Magazine 246
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Loyalty Innovation Has Evolved to Focus More on the Customer

Modern Restaurant Management

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top performers are personalizing and using data to segment their customer database," Kristin Lynch, Senior Director of Restaurant Strategy for Paytronix Systems. "They are differentiating, delivering an emotional connection and recognizing their most valuable customers." Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and

Marketing 193
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Banana Ketchup Should Be Everywhere

EATER

Lille Allen The sticky-sweet sauce popularized in the Philippines and Caribbean goes with everything My first taste was in 2017, in the balmy city of Castries, St. Lucia. Fresh off a lengthy booze cruise, I stumbled toward the resort buffet and noticed a small placard that read “banana ketchup.” The combination seemed contradictory, but curiosity called me closer.

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ibis Styles Sepang Klia Opens

Hospitality Net

ibis Styles, a design-led brand from Accor, proudly announces the opening of ibis Styles Sepang KLIA. Located just 1.2 kilometres from Kuala Lumpur International Airport (KLIA), this vibrant hotel reimagines airport layovers with its resort-inspired design and exceptional service. Offering trendy and affordable accommodation, ibis Styles Sepang KLIA caters to business travellers, transit passengers, and families.

Catering 104
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J.D. Power: 2024 NAGSI Study Shows Travelers Are Paying More for Hotel Rooms

Lodging Magazine

TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

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Peter Conistis’ new Greek restaurant Ammos opens tomorrow

Hospitality Magazine

Acclaimed chef Peter Conistis is gearing up to launch his latest eatery in Sydney tomorrow. Ammos is located at Novotel in Brighton-Le-Sands, with the dining room showcasing scenic views of the beach and the menu heroing produce from Australia and beyond – Greece, to be exact. Conistis has based the menu on seafood, taking inspiration from the food his mother Eleni made as well as his own culinary repertoire, which he has been building for more than 30 years.

Magazine 246
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Everything Restaurants Need to Know about New Google AI Tools

Modern Restaurant Management

Google’s I/O Conference on May 14th proves they’re taking generative AI seriously. In addition to the introduction of Gemini this year, they’ve also developed a range of AI features that will be integrated into standard Google searches. With Google committing to the AI project, the technology is likely to advance quickly and will present significant opportunities for business owners who are able to get ahead of the curve.

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‘The Bear’ Wants to Confront Toxic Restaurant Culture, But It Can’t Decide Who’s to Blame

EATER

Carmen “Carmy” Berzatto (Jeremy Allen White) stands in a sterile kitchen as he glares menacingly in a moment depicting his role as both a recipient of workplace trauma and a chef bound to cause collateral damage. | Chuck Hodes/FX Initially celebrated for delving into the complex traumas of kitchen labor, the show — now in its third season — is bogged down by star-chef cameos that call its sincerity into question This post contains spoilers for Season 3 of The Bear.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Booking’s Countermove to Price Disparities of Hotel Websites

Hospitality Net

Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.

Pricing 116
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging Magazine

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

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Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278
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Drift Hotels joins Design Hotels portfolio

Hotel Business

Drift Hotels , with properties in San Jose del Cabo, Mexico; Palm Springs and Santa Barbara, CA; and Nashville, has joined Design Hotels curated portfolio of boutique hotels. “We are honored to join the Design Hotels community,” said Philip Bates, cofounder/CEO, California-based TMC Hospitality, the parent company of Drift Hotels. “Our inclusion in the portfolio underscores our commitment to design excellence and immersive hospitality.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an