February, 2025

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Mastering hotel operation processes: 9 best practices for immediate success

eHotelier

By implementing these best practices, hotel leaders can ensure immediate operational success while future-proofing their properties against evolving industry challenges.

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Costco announces partnership with DoorDash

Hospitality Magazine

Delivery platform DoorDash has secured a new partnership with Costco, which allows Australians to purchase goods without requiring a membership to the bulk-goods company. Customers simply need to search for Costco on DoorDash, where they will find a range of groceries including fruit, vegetables, meat, and other household essentials such as toilet paper.

Pricing 246
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One of South LA’s Most Popular Black-Owned Restaurants Will Close

EATER

Post & Beam will shutter as the Baldwin Hills Crenshaw Plaza development moves forward

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A Comprehensive Guide to Perak Local Service Charge for Hoteliers

Soft Inn

If you operate a hotel in Perak, Malaysia, understanding the Local Service Charge (LSC) is essential for compliance and smooth business operations. This charge, which applies to accommodations in specific municipal areas, directly impacts pricing, guest invoices, and financial planning. In this guide, we will break down what the Perak Local Service Charge is, how it applies to hotels, and the necessary steps to ensure compliance.

Pricing 130
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How to optimize your hotel for AI search

MEWS

It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and Google sprang into action. They revolutionized how we use the internet and created a whole new headache for marketers all over the world: how to beat the algorithm.

Marketing 130

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Hyatt’s newest inclusive collection brand expands with plans for Hyatt Vivid Punta Cana

eHotelier

Hyatt Hotels Corporation announced today that Hyatt has entered into a management agreement with Anacaona de Inversiones for a new Hyatt Vivid branded

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Etymon Group expands Loulou to Martin Place

Hospitality Magazine

Sydney-based hospitality group Etymon is gearing up to launch a second Loulou location in the heart of the CBD. Petit Loulou is located above the Martin Place Metro station, and will welcome patrons from 10 February with a five-day giveaway, which will see the team gift free croissants with any coffee purchase from 6:30am until sold out. The patisserie and cafe will serve its signature selection of baguettes, salads, sausage rolls, and pastries to the CBD crowd for the first time, which could pr

Magazine 227
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Guy Fieri’s New Times Square Restaurant Launches With a Sputtering Start

EATER

Chicken Guy!

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Biting into Branding: Restaurant Design Trends for 2025

Modern Restaurant Management

In a world where dining out is as much about the vibe as it is about the food, great branding is the appetizer to every meal. The visual identity of a restaurant can be the deciding factor behind reserving a table or scrolling on past. That’s why VistaPrint rounded up the hottest brand design trends tipped to be spicing up 2025. The team has drawn insights from its community of 1.4M freelance designers to predict 2025’s hottest hospitality trends that restaurant, bar, pub, hotel, caf

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Hilton Reports Q4 and Full-Year 2024 Results

Lodging Magazine

MCLEAN, VirginiaHilton Worldwide Holdings Inc. reported its fourth quarter and full year 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a strong fourth quarter, with both top and bottom line results exceeding our expectations. All segments drove RevPAR outperformance, with strong trends in leisure occupancy, as well as continued growth in business transient and group results, and we expect favorable trends to

Magazine 102
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Convenience, consistency, connection: Keys to restaurant profit revealed

Fast Casual

Restaurant operators will learn how to improve profits through the guest experience at the Restaurant Franchising and Innovation Summit in Myrtle Beach, South Carolina March 11-13.

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How machine learning can help hotels via segmentation recommendations

eHotelier

Hotels now have the tools to develop real-time data flows and structured data warehouses to conduct proper AI-driven analyses. But while this is lucrative and alluring in theory, the reality is far grittier.

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25 tips to work smarter in hospitality

Hospitality Magazine

Feeling tired already? Did January feel like it was never going to end? Now is the time to take stock of what’s setting you back and make changes that will set you up for success for the rest of the year. Put your ego to the side you have a team for a reason, so dont be afraid to delegate tasks to the people you hired. Create job descriptions for each position within the business from chefs and kitchen hands to sommeliers and front of house.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Award-Winning Pasadena Restaurant Is Closing, and the Eaton Fire Is Partially to Blame

EATER

The last day to dine at chef Doug Rankins acclaimed restaurant is February 16

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Building a Culture of Feedback

Modern Restaurant Management

In an industry where cultivating guest relationships is critical to success, operators often forget that developing positive relationships with the people serving those guests is equally, if not more, important. I learned this lesson during my first job as a line cook, often working 10 to 12 hours a day, five to six days a week. I loved the challenge of the job and found the pace exhilarating.

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What Perplexity’s AI Shift Means for High-Consideration Hotel Bookings

Hospitality Net

Artificial intelligence (AI) is making significant strides in redefining how brands engage with customers. Perplexity, an emerging AI-powered search and answer engine, recently adopted a CPM (Cost Per Thousand Impressions) model, signaling a shift in how high-consideration industries like hospitality should think about marketing and attribution.

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5 signs your restaurants should add kiosks

Fast Casual

Is your restaurant ready for kiosks? Let's explore key signs your business could benefit from self-service ordering, from long wait times and accuracy issues to maximizing upselling and catering to a tech-savvy clientele.

Catering 107
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Sandra Oliva appointed General Manager at Four Seasons Resort

eHotelier

Four Seasons Resort and Residences Los Cabos at Costa Palmashas appointedSandra Olivaas its new General Manager.

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Michelin-star restaurant L’Enclume returns to Sydney

Hospitality Magazine

Internationally lauded restaurant LEnclume is once again taking over Balmorals Bathers Pavilion for a multi-week residency. It marks the restaurants second visit to Australia , after it sold out five weeks’ worth of sittings in 2023. LEnclume, located in Cartmel in Cumbria in Northern England, is recognised for its innovative farm-to-table dishes and sustainable practices.

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Inside Markey’s, Where Philadelphia Eagles Fans Come to Play in New Orleans

EATER

As the Eagles head to the Super Bowl, heres a look inside the Bywater dive during the 2025 NFC Championship game

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Expanding the Definition of Value

Modern Restaurant Management

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Despite the positive outlook, many operators say, "new year, similar concerns." In 2025, restaurants will continue to grapple with many of the same challenges they faced in 2024.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Top 10 Trends Shaping In-Room Guest Communication in 2025

Hospitality Net

As we step into 2025, the landscape of in-room guest communication is evolving as rapidly as ever, driven by technological innovations like AI and shifting guest expectations. Hotels are redefining how they connect with their guests, putting more effort into creating a more personalized, engaging, and sustainable guest experience. Here are 10 trends we believe will play a major role in shaping the future of in-room guest communication.

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Fast Casual launches inaugural Top 30 Movers & Shakers: Marketing

Fast Casual

Nominations close Feb. 20, and winners will honored at an awards ceremony during the Restaurant Marketing Workshop, June 2-3, in Indianapolis.

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Paradero Todos Santos joins The Leading Hotels of the World

eHotelier

Paradero Todos Santos is thrilled to announce its membership in The Leading Hotels of the World.

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Hunter St Hospitality announces The Collective, a new precinct for The Rocks

Hospitality Magazine

Hunter St Hospitality is transforming former historic nightclub The Argyle into part of a new precinct in The Rocks, opening in April. The precinct, which will be known as The Collective, encompasses the groups Argyle Street restaurants The Cut Bar & Grill and Sak Restaurant & Bar, alongside a set of new venues in the neighbouring historic Argyle Store building.

Magazine 162
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.