May, 2025

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AI is here to stay: A roadmap for hospitality leaders

eHotelier

Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. Its a powerful force shaping how hotels attract, engage, and retain guests today.

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St Kilda’s Stokehouse brings new dining option to Marvel Stadium

Hospitality Magazine

The fine dining team known for St Kildas upmarket beachside Stokehouse are branching out to open Stoke-Grill in Marvel Stadiums Medallion Club. The exclusive Medallion Club private members club offers premium dining options for members at both Marvel Stadium and the MCG. Memberships start at $8,490 per year plus joining fees. The venture also partners with Delaware North to deliver a new dining experience focused on game-time hospitality.

Magazine 228
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Procurement Data in the Year of Data Centralization

Larry Mogelonsky

(Originally published on Hospitality Net as part of a Thematic campaign) Through numerous conversations with hotel tech executives, brand C-suites and owners over the course of 2024, when asked about what to prioritize on the technology front for 2025, the most common answer is simply, Data. While many may expect or hope for the response to dwell on something buzzier like generative AI, the truth is that poking under the hood of most hotels tech stacks reveals a tangled mess of siloed data stora

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Check, Please… or Just Check Out? How Grocery and Convenience Stores Are Eating Into Restaurant Market Share

Modern Restaurant Management

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Increasingly, grocery and convenience stores are stealing share by offering quick, affordable, and increasingly high-quality meal options. In Revenue Management Solutions' (RMS) recent consumer report, Check, Please or Check Out , 24 percent of surveyed diners say they buy meals from grocery stores more frequently than a year ago.

Marketing 132
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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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How to Attract Top Hospitality Talent with Effective Job Descriptions

Horizon Hospitality

In the fast-paced and service-driven world of hospitality, attracting the right talent is critical. Whether you manage a luxury hotel, upscale restaurant, or senior living community, having a strong team can elevate guest satisfaction, streamline operations, and build a standout brand. Yet many organizations struggle to hire qualified candidates. One of the most overlooked tools in your recruitment arsenal?

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Whittier’s Stunning New Food Hall Gives Life to a Former Youth Correctional Facility

EATER

With a full bar and 15 restaurants inside a historic building, Rodeo 72 is the regions newest community destination

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More Trending

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French-Japanese diner Bellevue Woolloomooloo now open

Hospitality Magazine

The team behind Glebes Bellevue Cottage has launched Bellevue Woolloomooloo on the suburbs famed finger wharf. The 250-seat restaurant blends modern French cuisine with Japanese influences and features an intimate 10-seat chefs table. Executive Chef and Co-Owner Antoine Moscovitz leads the kitchen. The seasoned chef has a significant repertoire under his belt, having cooked under Alain Ducasse, served as private chef to the House of Roederer Cristal Champagne, and worked at Salt with Luke Mangan

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Why Unfiltered Influencers Are Taking Over

Revenue Hub

Remember when our social feeds looked like a tabloid magazine cover on steroids? The perfect smile, the perfect sunset. NB: This is an article from WIWT Subscribe to our weekly newsletter and stay up to date It was all so fake. And, youve probably guessed it: people are all over it. The result? A new wave of influencers, one that prioritizes authenticity, vulnerability, and a return to the simple realities of everyday life.

Article 109
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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. When guest expectations are sky-high and every table turn counts, how quickly a team responds – both to guests and to each other – can significantly shape the dining experience. Internal communication, especially between front- and back-of-house staff, is one of the most overlooked drivers of operational efficiency and l asting loyalty.

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Mews Unfold – 5 key takeaways from ‘The Future is Embedded: Unlocking Hotel Growth with Fintech’

MEWS

Last week at Unfold, we hosted a fast-paced, no-holds-barred session on how fintech is reshaping hospitality and it was a full house. Susanne Sandler (GM of Fintech) and Charlie Delamare (Senior Payments Solutions Architect Manager) led the charge, with a surprise appearance from Mews Founder Richard Valtr. They dived into how embedded finance is helping hoteliers earn more, deliver smoother experiences, and make payments disappear into the background just as they should.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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How Much Should an Oyster Cost?

EATER

The raw bar is getting pricier. | Brooke Olsen One dollar oysters are disappearing. Heres why. Whether served raw on the half-shell, chargrilled, or Rockefeller style, theres no denying the briny appeal of a perfect fresh oyster. Over the past few decades, more and more diners have heard the gospel of great oysters and, as a result, demand for the bivalves has skyrocketed in recent years.

Pricing 108
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Gastronomy and Sustainability

eHotelier

The definition of Gastronomy in most cases is the art of selecting, preparing, serving, and enjoying fine food.

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17 Australian venues celebrated among world’s best steak restaurants

Hospitality Magazine

The Worlds 101 Best Steak Restaurants 2025 have revealed 17 world-beating Australian restaurants, with a podium finish for Margaret in Sydney. Margaret secured second spot in a list that confirmed the strength and depth of Australian hospitality venues. Australia was the second-best represented country worldwide. Sydney dominated Australian entries in the top 20, where there were strong showings for Rockpool (12), The International (14) and Firedoor (16).

Magazine 241
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5 Strategies to Fill Hotel Guestrooms

Revenue Hub

As a hotelier, it may be easy to lose sleep at night wondering if your business strategy is doing enough to generate revenue long-term. NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date After all, the accommodation industry is more competitive and complex than ever and juggling multiple distribution channels to reach your ideal audience can feel tricky.

Book 108
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Gen Z: The Kids Are All Right (Mostly)

Modern Restaurant Management

Someone sent me a sticker the other day over text, and I somehow saved it to my phone. I didn’t want this sticker popping up in my emoji menu every time I scrolled through, but no matter what I tried, I couldn’t get rid of it. So, I texted a friend who’s about 20 years younger than me: "Please help your Gen X friend get rid of this sticker." She immediately sent me a screen recording of her phone and replied: "Zero offense to you at all, but I do this for my mom som

Training 100
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What Is Hotel Rate Parity? Small Hotel Strategy 2025

Hotelogix

What is Hotel Rate Parity and Why it Still Matters Hotel rate parity means offering the same room rate for the same room type across all distribution platforms —whether on your own website, Booking.com, Expedia, or Google Hotels. It's about ensuring pricing integrity and fair competition. In the hospitality world, every guest booking counts.

Pricing 100
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The Best Thing About Netflix’s ‘Nonnas’ Is the Nonnas

EATER

Lorraine Bracco and Talia Shire in Nonnas | Jeong Park/Netflix The new Netflix film, which is based on a true story, is chock-full of Italian restaurant tropes. But its delicious cast helps it go down easy. There are so many movie tropes that center around Italian restaurants. Youre likely conjuring some at this very moment red checkered tablecloths, heaping plates of spaghetti and meatballs, overflowing red wine glasses.

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Why review management is essential for hotel growth

eHotelier

A hotels online reputation isnt just a reflection of guest satisfactionit directly influences bookings, revenue, and brand trust.

Book 189
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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World Whisky Day celebrated this Saturday 17th May

Hospitality Magazine

The third Saturday in May each year marks World Whisky Day (although it could easily be world whiskey day, since all whiskies are celebrated). Launched in 2012, its now a global phenomenon with various events taking place across Australia. Among it all this year will be the Australian Whisky Embassy launching their first gathering, a new social club dedicated to celebrating and exploring Australian whisky, with direct access to the master distillers behind it.

Events 237
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3 Moves Hotels Can Make Now to Simplify Peak Season Later

Revenue Hub

Summer is around the corner, and for many hotel teams, that often means long days, crowded check-in desks, and full lobbies. NB: This is an article from Plusgrade Subscribe to our weekly newsletter and stay up to date With limited time to course-correct once the season starts, a few small moves now can help prevent the scramble later and set your team up for a smoother stretch.

Book 100
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Four Lessons That Shaped My Restaurant Industry Journey

Modern Restaurant Management

Throughout my career in the restaurant industry, I’ve learned that success isn’t just about finding the right solutions – it’s about how you lead, adapt, and support the people around you. The restaurant industry has always been a passion of mine, especially the incredible people who bring it to life. It’s been a constant part of my journey for as long as I can remember.

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AAA: 45.1 Million Travelers Expected to Go 50 Miles or More for Memorial Day Weekend

Lodging Magazine

WASHINGTON, D.C.AAA projects 45.1 million people will travel at least 50 miles from home over the Memorial Day holiday period from Thursday, May 22, to Monday, May 26. This years domestic travel forecast is an increase of 1.4 million travelers compared to last year and sets a new Memorial Day weekend record. The previous record was set back in 2005 with 44 million people.

Pricing 98
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Michelin Adds Six New Bay Area Restaurants to the California Guide

EATER

Restaurants hailing from San Francisco, Menlo Park, Palo Alto, and Sacramento all received a nod of approval from the guide

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How AI is rewriting the rules of hotel marketing

eHotelier

Hotel operators have only recently begun mastering digital marketing to effectively reach consumers. Just as many are catching their breath, a new revolution is well underway.

Marketing 195
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$400k in grants available for small restaurants in Sydney and Melbourne

Hospitality Magazine

Small restaurant and caf owners in the Greater Sydney and Greater Melbourne can now apply for grants of $23,000 through the American Express Backing International Small Restaurants program. This year, the program is offering 15 grants to eligible business owners. Sue and Dale Messina of Melbournes Bojak Brewing were among Australias 13 grant recipients in 2024.

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U.S. “Drip Pricing” Law: What it means for the Hotel Industry

Revenue Hub

About one year ago, the state of California passed two bills that introduced significant changes for the states hotel industry. NB: This is an article from Cendyn Subscribe to our weekly newsletter and stay up to date By mid-May of 2025, the United States will implement a similar, comprehensive law that will affect hoteliers around the globe. What does this mean for your hotel?

Pricing 106
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Understanding Gen Z Eating Habits: Authenticity and Tech-Savvy Preferences

Modern Restaurant Management

Gen Z isn’t just eating out; they’re building relationships with brands that reflect who they are. Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Gen Z is redefining dining, seeing your restaurant as an extension of their identity. Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’

Marketing 100
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Seamless Integrations: Enhancing Hotel Operations with Advanced Channel Managers

STAAH

Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With all these moving parts, how do you deliver that perfect guest experience ?

Book 94
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Here’s What Kwame Onwuachi Served at the Met Gala Last Night

EATER

Kwame Onwuachi walked the carpet and cooked dinner at the 2025 Met Gala on May 5.

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Strategic Leadership Starts with Relationships: Why Hotel Managers Must Lead with Connection

eHotelier

In hospitality, we often talk about service, standards, and systems. But behind every five-star review, every seamless check-in, and every successful event is something far more fundamental: relationships. As hotel leaders, our ability to build and sustain strong business relationships is not just a soft skillits a strategic imperative. Relationships Are Revenue Strong supplier relationships.

Events 147
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.