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Is your Hotel’s Back-of-House ready for AI?

eHotelier

While AI dominates headlines in guest-facing experiences from voice assistants to chatbots, marketing, and revenue management the real revolution in

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The future of hotel operations isn’t coming – it’s already here!

eHotelier

Walk into the back-of-house of almost any hotel today, and youll see a story that hasnt changed in decades: a maze of manual processes, fragmented communication

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Is your Hotel’s Back-of-House ready for AI?

eHotelier

While AI dominates headlines in guest-facing experiences from voice assistants to chatbots, marketing, and revenue management the real revolution in

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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, which back of office trends should restaurant ownership and management be concerned with heading into 2023? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business.

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5 minutes with Pastry Chef Kay-Lene Tan

Hospitality Magazine

We included black sesame macarons, kaya choux buns which bring back great childhood memories of kaya toast mandarin ginger bonbons, and mango tartlets. Its been about getting to know Yugen and Omnias front- and back-of-house teams and the pastry team as well. At the end of the day, we work in a people-orientated business.

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Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

For back of house, operators should focus on tech that drives speed, efficiency, and cost savings. In the front of house, there should be a more cautious approach to ensure customer service is always at the forefront.

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A Comprehensive Guide to Managing Staff Tips in Restaurants

Modern Restaurant Management

Back-of-House (BOH) : Sharing with BOH staff is less common but increasingly considered to ensure equity. Bartenders : May receive a share of tips for serving drinks and supporting table service. Hosts/Hostesses : Sometimes included for their role in creating a positive first impression.