Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

Front of House 151

Front of House Presentation Magazine Events 151

eHotelier

MAY 25, 2023

The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.

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Hospitality Magazine

MAY 24, 2023

The Sydney bar has welcomed Elijah Attard (Yellow) to the team to create a new bar food offering for the venue. Attard’s menu follows the theme of the venue’s recent cocktail offering Mirage, and are easy-to-execute dishes for busy services. “Maybe Sammy has a world-class reputation for delivering an innovative cocktail experience and the food should be just as engaging,” says Attard. “The ‘expect the unexpected’ theme of the Mirage cocktails is something I’ve carri

Magazine 246

Magazine 246

Boutique Hotel News

MAY 26, 2023

Greece: Luxury hotel and residences Mandarin Oriental, Athens, will be developed within the urban regeneration project The Ellinikon and is set to open in the summer of 2027. Mandarin Oriental, Athens will be developed by BELT Riviera S.A., a company by TEMES S.A., in partnership with HELLINIKON S.M.S.A., a subsidiary of LAMDA Development. It will be located along the shoreline of Athens at the centre of The Ellinikon – an €8 billion redevelopment project on the former site of Hellenikon

Events 130

Events 130

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien

Communication

Soft Inn

MAY 25, 2023

In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue.

Marketing 130

Marketing Blog Book 130

Hospitality Magazine

MAY 24, 2023

Set to open on 15 June, The Lex will send a nod to the food and venues of New York – the birthplace of W Hotels. But while taking inspiration from a New York-style grill, the menu will be a showcase of local produce from Southeast Queensland. “Inspired by the birthplace of W Hotels in New York City, The Lex builds strongly on the W origin story and not only brings a highly sought-after dining experience to Brisbane, but one that connects us with our brand globally,” says W Bris

Magazine 147

Magazine Book 147

7 Shifts

MAY 23, 2023

Since the very beginning, we've strived to make it easier for restaurants to prepare for payday with tools for scheduling, time clocking, deep regional compliance support, and dozens of integrations with leading payroll providers. That's why I'm proud to announce the release of 7shifts Payroll , built to help restaurants run payroll in minutes—not hours.

Scheduling 148

Scheduling Book Pricing 148

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

Magazine 130

Magazine Customer Service Budgeting Pricing 130

eHotelier

MAY 23, 2023

If hotels continue to struggle in attracting and retaining great young hires by not heeding the call for EX innovation, guest service will be what suffers, greatly impacting the bottom line.

Guest Services 263

Guest Services 263

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!

EATER

MAY 24, 2023

Lille Allen/Eater The founders of New School cheese say they are making the first “quality” American cheese The joke that people love to hate — or hate to love — American cheese is outdated. We’re at the point where we can all admit it’s good. You ever top a burger with fresh mozzarella and watch as it sits there and does everything but melt? Ever try putting a slice of cheddar on ramen only to witness the puddles of fat sweat out from the clumpy solids?

Pricing 126

Pricing Marketing Book Article 126

Travel Pulse Destinations

MAY 22, 2023

Some government officials are worried about the risk to civil liberties, privacy rights, safety and security of biometric data, and racial discrimination.

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Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

Catering 125

Catering Customer Service Definition Information 125

eHotelier

MAY 24, 2023

A well-crafted package offer can help differentiate your hotel from competitors, showcase the unique experiences your property offers, and persuade guests to choose your hotel over others. Here are some great examples based on property type.

Book 253

Book 253

EATER

MAY 26, 2023

Emily Meggett | Clay Williams The beloved South Carolina chef, who passed away in April, taught generations how to not just enjoy food, but respect its true origins. It struck me that during my first meeting with Emily Meggett — a meeting in which she was supposed to be vetting me, a first-time cookbook collaborator, to essentially write her remarkable life story and recount her life’s work — her primary concern was making sure I had enough to eat.

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95

Lodging Magazine

MAY 24, 2023

Intent on considerably expanding its third-party management portfolio and positioning itself for growth through a potential acquisition, Banyan Tree Management recently relaunched as Aperture Hotels. Led by President/CEO Charles Oswald, Atlanta, Georgia-based Aperture Hotels represents what he describes a “whole new company.” For over a year, Oswald held the same position for Banyan Tree Management, which had served as the management arm for Banyan Investment Group and its portfolio of 15 proper

Magazine 104

Magazine 104

Modern Restaurant Management

MAY 26, 2023

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions.

Communication 88

Communication Marketing Events Information 88

eHotelier

MAY 22, 2023

Resorts are embracing technology to improve cross-selling and ancillary revenue.

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264

SAS

MAY 22, 2023

When you think about life-saving technology, does a statistical computing environment come to mind? Statistical computing environments (SCE) are critical in accelerating scientific discoveries by enabling researchers to manage, process and analyze data efficiently and compliantly, maintaining the utmost regulatory integrity. As life sciences research generates increasingly large and diverse [.

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110

Hotel Business

MAY 25, 2023

With the return of major concerts and other events after the COVID-19 pandemic, travelers are on the road again. In order to make it easier for them to book their stays, a new platform has launched to help the traveler—as well as event staffers. Crewfare is an integrated, seamless and social way for people to book event travel, powered by technology and a user-friendly digital interface.

Book 98

Book Events Procurement Marketing 98

Lodging Magazine

MAY 23, 2023

It’s long been said that breakfast is the most important meal of the day and it seems people are taking that to heart more than ever before. In fact, breakfast items that were traditionally offered strictly during the morning hours are now available all day at many hotels and guests are taking full advantage. According to OnePoll 2022, some 65% of Americans not only love eating breakfast foods for breakfast, but enjoy eating them throughout […] The post Hotels Feed Into the Continued Evolu

Magazine 105

Magazine 105

eHotelier

MAY 25, 2023

Hyatt Regency Lost Pines Resort and Spa, a Texas destination resort near Austin’s Hill Country tucked away on 405 lush acres along the banks of the Lower Colorado River, is pleased to announce the appointment of Irby Morvant Jr. as general manager. In his new role, Morvant will lead the hotel team and oversee all operations of the AAA Four Diamond resort.

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130

Hotel Owner

MAY 25, 2023

Luxury Lodges, a collection of five-star self-catering resorts has launched Milk Wood Spa at its South Wales site, Dylan Coastal Resort. Both guests of lodges and owners of residences are allowed to use the spa facilities at Milk Wood Spa, set in Milk Wood House. The Milk Wood Spa includes a heated, outdoor hydrotherapy infinity pool which oversees the Taf Estuary, a large indoor pool, themed showers, a herbal steam room, Tepidarium, and a Mezzanine relaxation zone.

Catering 96

Catering 96

Hotel Business

MAY 22, 2023

This summer, most adults are more likely than they were in the summer of 2022 to stay in a hotel and take vacation trips, according to a new national Hotel Booking Index survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Thinking about the summer ahead, most adults report being more likely than they were in 2022 to stay in a hotel (56%), take more frequent (55%) and longer (52%) leisure or vacation trips, the survey said.

Book 105

Book 105

Lodging Magazine

MAY 22, 2023

WASHINGTON—This summer, most adults are more likely than they were in the summer of 2022 to stay in a hotel and take vacation trips, according to a new national Hotel Booking Index survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Thinking about the summer ahead, most adults report being more likely than they were in 2022 to stay in a hotel (56 percent) and take more frequent (55 […] The post AHLA: U.S.

Magazine 105

Magazine Book 105

eHotelier

MAY 25, 2023

Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is pleased to announce the opening of its latest franchised property in Hinton, Alberta. Coast Hinton Hotel officially opened its doors to guests on May 03rd and is offering a comfortable and convenient stay for travelers visiting the scenic Rocky Mountain foothills.

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130

Hospitality Net

MAY 26, 2023

Environmental Stewards to Convert 116-Year-Old Structure in Celebrated Pioneer Square into a Modern, 120-Room Hotel, Flagship Restaurant, and Rooftop Bar in Partnership With Aparium Hotel Group and With Design by The Miller Hull Partnership and Curioso Interior Design.

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Revenue Hub

MAY 25, 2023

The major OTAs play an important role in the distribution of hotel offers. In order to benefit from them in the best possible way, you as hoteliers should consider some important aspects. NB: This is an article from berner+becker , one of our Expert Partners In this article, we focus on the specifics, best practices and other aspects of and about Expedia and give you a brief guide to set yourself up in the best possible way.

Book 97

Book Pricing Article Marketing 97

Les Roches

MAY 24, 2023

In a friendly and enthusiastic way, Annick Darioly Carroz, Associate Professor & Head of Research at Les Roches, shares with us her experiences and reveals her secret recipe to help students fulfil their dreams. Can you share your background with us? I don’t like to talk about myself too much, but if I have to, I’d say I am a mother of two children, a 9 year old girl and a 7 year old boy.

Reservations 98

Reservations Definition 98

eHotelier

MAY 25, 2023

Hyatt Hotels Corporation announced today plans for the 168-room Thompson Palm Springs, which will join the award-winning luxury lifestyle Thompson Hotels portfolio and mark the second Thompson Hotels property in California. Thompson Palm Springs is expected to open in late 2023 and will offer panoramic views of the San Jacinto Mountains and the city of Palm Springs.

Marketing 130

Marketing 130