Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

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How to Take the Heat Off Restaurant Costs

Modern Restaurant Management

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

Pricing 193
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What can hospitality learn from athletics?

MEWS

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence is exactly what hoteliers should strive for, both operationally and when it comes to the guest experiences.

Training 130
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Meet Cafe Freda’s new Michelin-trained head chef

Hospitality Magazine

Gaspard de Rancourt spent years working in Paris before he made the move to Sydney a few months back. The chef came up in the kitchens of Les Résistants — La Table (formerly L’Avant-Poste) and Elmer Paris, where he learned from Michelin-star chefs lauded for their commitment to upping the stakes with regards to sustainability and gastronomic excellence. de Rancourt is part of a new wave of culinary talents doing things their way — and we’re fortunate enough to have him on our shores.

Training 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

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Banana Ketchup Should Be Everywhere

EATER

Lille Allen The sticky-sweet sauce popularized in the Philippines and Caribbean goes with everything My first taste was in 2017, in the balmy city of Castries, St. Lucia. Fresh off a lengthy booze cruise, I stumbled toward the resort buffet and noticed a small placard that read “banana ketchup.” The combination seemed contradictory, but curiosity called me closer.

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ibis Styles Sepang Klia Opens

Hospitality Net

ibis Styles, a design-led brand from Accor, proudly announces the opening of ibis Styles Sepang KLIA. Located just 1.2 kilometres from Kuala Lumpur International Airport (KLIA), this vibrant hotel reimagines airport layovers with its resort-inspired design and exceptional service. Offering trendy and affordable accommodation, ibis Styles Sepang KLIA caters to business travellers, transit passengers, and families.

Catering 104
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Optimizing your booking engine: features that drive direct bookings

eHotelier

A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue.

Book 244
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Learning to Pivot S’More

Modern Restaurant Management

When Lindzi Shanks and Kat Connor opened the world’s first marshmallow cafe in 2017, they anticipated the summer season would be a business bonanza thanks to the public fascination with s’mores, but they came to learn that XO Marshmallow truly thrived in the fall and winter weather seasons when guests craved hot chocolate. In order to capitalize on these customer beverage trends, they pivoted and responded in a number of ways including: Adding limited edition/specialty flavors in lat

Magazine 111
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The South Korean Coffee Culture Wave Hits LA

EATER

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

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Coral Sands Hotel in Bahamas to undergo multi-phased restoration

Hotel Management Network

AJ Capital Partners, a real estate investment manager, has announced the acquisition and commencement of restoration efforts for the Coral Sands Hotel. The post Coral Sands Hotel in Bahamas to undergo multi-phased restoration appeared first on Hotel Management Network.

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Comprehensive financial strategies for modern hoteliers

eHotelier

Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.

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What Restaurateurs Need To Know About SBA Loans

Modern Restaurant Management

Restaurant owners launch with a lot of optimism but rarely with enough capital. And the reason is almost always the same: business plan projections were based on what they want to have happen vs what will realistically happen. Too many restaurateurs are convinced their establishments will be filled from day one. They won’t. Too many restaurateurs are convinced their establishments will be filled from day one.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging Magazine

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Magazine 100
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Hyatt and CR Land Announce Plans for a New Park Hyatt Hotel in Xi’an

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) and China Resources Land (CR Land, HKEX: 1109) announced that Hyatt has entered into a management agreement with CR Land for a Park Hyatt hotel in Xi’an, Shaanxi province, China. This project will be ideally located in the CCBD, one of the key mix-use commercial complexes along Xi’an’s central axis. Park Hyatt Xi’an will provide worldly travelers a sophisticated home-away-from-home in the ancient capital of China.

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Renewed confidence in pubs is well-founded

eHotelier

Heineken’s £39m move to open 62 closed UK pubs is a strong show of confidence in the sector, where it will create over 1000 jobs across the country.

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Best Practice Tips for Restaurants to Improve Recall Communications

Modern Restaurant Management

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Would you know how to develop action-oriented messages customized to each audience, explaining how to get rid of contaminated products, what to do if they consumed tainted foods, and how to determine if they have foods that were part of the recall?

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging Magazine

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Magazine 111
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Drift Hotels joins Design Hotels portfolio

Hotel Business

Drift Hotels , with properties in San Jose del Cabo, Mexico; Palm Springs and Santa Barbara, CA; and Nashville, has joined Design Hotels curated portfolio of boutique hotels. “We are honored to join the Design Hotels community,” said Philip Bates, cofounder/CEO, California-based TMC Hospitality, the parent company of Drift Hotels. “Our inclusion in the portfolio underscores our commitment to design excellence and immersive hospitality.

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GuestRevu on the Go: Second quarter pit stop

eHotelier

The second quarter of 2024 was action-packed for the GuestRevu team! We attended key industry events on two continents, all offering valuable opportunities to connect with new and existing partners, catch up with hoteliers, and gain invaluable insights into the evolving hospitality landscape.

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INNSiDE by Meliá debuts in Portugal with a new opening in Braga

Hospitality Net

Renowned lifestyle hotel brand INNSiDE by Meliá has just opened its first property in Portugal: the INNSiDE Braga Centro in the iconic Retiro das Convertidas building. This modern hotel has been fully renovated to offer guests a seamless blend of leisure and business. With its designer spaces, casual atmosphere designed to unwind and inspire, and accessible premium service, the hotel is the perfect starting point to discover the local scene in the city.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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IRHG Names Katharine Ames as Chief Marketing Officer

Lodging Magazine

CHARLESTON, South Carolina—The Indigo Road Hospitality Group (IRHG) announced the appointment of Katharine Ames as chief marketing officer. In this newly created role, she will continue to oversee all marketing efforts across the company’s portfolio, including internal communications, public relations, programming and branding, partnerships, and social media.

Marketing 102
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Ashford sells One Ocean Resort & Spa for $87M

Hotel Business

RobertDouglas represented Ashford Hospitality Trust Inc. in the sale of the 193-room One Ocean Resort & Spa in Atlantic Beach, FL, to a joint venture between Aspect Real Estate, Corner Lot Development and Sage investments. The sale price was $87 million. The property offers direct beach access, ocean views from every guestroom and a spa facility.

Pricing 95
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3 ways AI is stepping up as hospitality’s next great PMS support tool

eHotelier

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business.

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Dar Global Launches Marriott Residences In Aida, Oman

Hospitality Net

Dar Global, the luxury international real estate developer, today announced the launch of Marriott Residences as part of their Aida masterplan community, paying homage to the hospitality giant’s world-class standards of sophisticated living. Valued at USD 100,000,000, the development is anticipated to be one of the most sought-after addresses in Oman’s spectacular golfing destination.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.