Sat.Mar 23, 2024 - Fri.Mar 29, 2024

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Embedding sustainability into a hotel starts with leadership

eHotelier

Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.

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Master Sommelier Adrian Filiuta launches Hunters Hill Wine Room

Hospitality Magazine

Adrian Filiuta is one of just six Master Sommeliers in the country, and now Sydneysiders can browse an expertly sourced selection spanning more than 1,000 bottles in Hunters Hill. Hunters Hill Wine Room has opened on Alexandra Street, and is the culmination of Filiuta’s extensive career in the hospitality sector. The wine professional spent 11 years at Merivale overseeing the beverage programs of more than 70 venues until his departure in 2022.

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New 2D Barcodes Offer Easy Access to Dynamic Information for Food Traceability and More

Modern Restaurant Management

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th

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What is Office Hoteling and its benefits?

MEWS

What is office hoteling? Office hoteling is a flexible workplace strategy that liberates employees from fixed office locations. Instead, individuals can choose to work in different spaces across various locations, accommodating flexible work arrangements such as remote work. Office spaces can be reserved in advance for extended periods.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Consumers booking wellness treatments on shorter lead time

eHotelier

New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

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How hotels are maximizing Groups business in 2024

eHotelier

Hotels need to better understand the revenue being displaced by a meeting, group, or event, and balance that against the predicted income from transient guests.

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It’s Time to Embrace the ‘Bad Mug’ — Even If That Means Never Using It

EATER

Marcus Eakers Despite its lame typography or weird texture, the dumbest cup in your cupboard serves an invaluable purpose The reason people often talk about having a favorite or even a “best” mug, but far less often of a favorite bowl (and hardly ever claim to have a favorite plate) is because even in these informal times, most people still buy their dishes in matching sets, whereas they accumulate mugs.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Maximizing March Madness Profits for Restaurants Through Advanced Technology Solutions

Modern Restaurant Management

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals.

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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

Lodging Magazine

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term, from locations that can be explored for pleasure when off the clock, often with partners and families. Seven hotel executives recently described for LODGING the emergence and evolution of bleisure, and how their respective properties are making the most of it: The comments of these hospitality insiders reflect the growing prevalence

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Beyond survival: The need for sustainable change in UK hospitality

eHotelier

As industry leaders and trade bodies rightly advocate, the Government needs to demonstrate its commitment to the revitalisation of the hospitality sector. Failure to act now risks irreparable damage, not only to businesses but strikes a blow to the fabric of society.

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How England’s Cadbury Creme Egg Became an American Easter Icon

EATER

Photo-illustration by Lille Allen; Cadbury Creme Egg by David Cooper/Getty In the U.S., Cadbury chocolate is a uniquely seasonal treat There is no clearer sign that Easter — and thus, spring — is approaching than the appearance of Cadbury Creme Eggs on candy shelves across the country. With its ovoid chocolate shell and sweet filling, visually reminiscent of the inside of an egg, the Cadbury Creme Egg is arguably Easter’s most recognizable candy.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Navigating Spring Challenges

Modern Restaurant Management

With spring's arrival, I find myself reflecting on the myriad of challenges facing the restaurant industry. With rising salaries, inflation, and higher crime rates, it's clear that we need to adapt and innovate to thrive in this ever-changing landscape. Drawing from my 20 years in the industry and a decade of owning successful restaurants like Duck Duck Goose , Osteria Pirata , and Anchor Tavern , I'm excited to share some of the strategies I've developed a roadmap to "Spring

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Hampton by Hilton Reaches 3000th Hotel Milestone

Lodging Magazine

Hampton by Hilton celebrated the opening of its 3000th hotel. The Hampton brand is known for its several hospitality mainstays, such as hot breakfast with The Hampton Waffle, all-white bedding, and curved shower rods. In addition to the opening of its 3000th hotel, this year marks a year of milestones for Hampton, including the brand’s 40th anniversary, entry into its 40th country, and a groundbreaking entry into its fifth continent, Africa.

Magazine 119
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From spreadsheets to AI: the new era of Revenue Management

eHotelier

Today, Artificial Intelligence (AI) is to modern revenue management what Excel was to the discipline in its nascent stages.

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In Search of the Ultimate Old-Fashioned

EATER

We asked 10 of America’s best bartenders to submit their finest recipes for the Old-Fashioned—then blind-tasted them all to find the best of the best.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Inspiring Hourly Workers

Modern Restaurant Management

Retaining quality staff members is always a key challenge for restaurant operators. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more.

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CoStar: U.S. Hotel Performance Shows Positive Yearly Comparisons

Lodging Magazine

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive comparisons year over year, according to CoStar’s latest data through March 23, 2024. U.S. Hotel Performance March 17-23, 2024 Percentage change from comparable week in 2023:Occupancy: 65.3 percent (up 0.7 percent)ADR: $162.28 (up 2.5 percent)RevPAR: $106.01 (up 3.2 percent) Among the Top 25 Markets, New Orleans reported the largest year-over-year increase in occupancy (up 13.6 percent to 75.5 percent).

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Breaking Barriers: Hotels Are Reclaiming Power in Website Management

eHotelier

A company's website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. Amidst discussions on digital marketing and website management, a pivotal question emerges: where should the control over website content and functionality reside - with its creators or with the businesses they represent, such a

Marketing 130
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Chile’s Tierra Atacama Announces $12 Million Refresh, With New Interiors and Suites to be Revealed in 2025

Hospitality Net

The luxury desert lodge will be closed for the remainder of 2024 for a thorough upgrading of the property’s interiors, spearheaded by the original design team of architects Rodrigo Searle and Matías González, featuring refreshments to furniture and the addition of suite room types.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Whitbread gains planning approval for London underground hotel

Hotel Management Network

Whitbread and Lazari Investments have obtained planning consent for a new hub by Premier Inn hotel beneath the Brunswick Centre in London. The post Whitbread gains planning approval for London underground hotel appeared first on Hotel Management Network.

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IHG Releases New Prototype Options for Its Three Suites Brands

Lodging Magazine

ATLANTA—IHG Hotels & Resorts announced the availability of new prototype options for its three suites brands—Staybridge Suites, Candlewood Suites, and Atwell Suites. By expanding design choices, IHG provides flexibility for developers across site configurations and market types while maintaining the experiences guests expect in the suites space.

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Remington Hospitality chooses Mews to power its independent hotels and resorts

eHotelier

Mews, the industry-leading hospitality cloud and winner of Best PMS at HotelTechAwards 2024, is being rolled out by Remington Hospitality across several of their independent hotels and resorts.

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How to Measure The Profitability of Your Hotel Business

Revfine

Profitability is a business's ability to generate earnings from its operations over a given period. Various methods, known as profitability ratios, gauge a business's overall profitability. This article explains the different profitability ratios and explains how revenue management can positively impact profitability. Insight in Profitability Ratios Profitability ratios provide insight into how a business is The post How to Measure The Profitability of Your Hotel Business appeared first on Revfi

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.