Mon.May 20, 2024

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The Latest Restaurant Technology Trends: What’s Working and What Isn’t

Horizon Hospitality

Restaurant technology development has taken off at an unprecedented pace in the last five years. Technology companies touted everything from flashy robots to sophisticated operating systems as “the next big thing” in restaurants. However, rapid development also means growing pains. Which of these restaurant technology trends are living up to expectations, and which trends simply are not working?

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Tipping Divide Is Not Too Wide

Modern Restaurant Management

Tipped restaurant workers are not too worried that more businesses outside the industry asking for tips will negatively impact their own tips — 64 percent say it has had no impact, while percent say it’s even helping, according to a new report from SpotOn of restaurant workers on expectations, generational trends and payment options. The report, Beyond Gratuity: Perspectives of Restaurant Staff on Tipping Practices, reveals that two-thirds of workers report their tips have stayed the

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Travel tech company OYO plans IPO refiling

Hotel Management Network

OYO, the global travel tech company, plans to refile its initial public offering (IPO), reported PTI via Business Standard. The post Travel tech company OYO plans IPO refiling appeared first on Hotel Management Network.

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Home2 Suites by Hilton Poughkeepsie debuts

Hotel Business

Home2 Suites by Hilton Poughkeepsie, managed by Brandt Hospitality Group , has opened in Poughkeepsie, NY. The property is located near Marist College and Culinary Institute of America in Dutchess County. The world’s longest elevated pedestrian bridge—The Walkway Over the Hudson—is about five miles away. The hotel features 111 extended-stay suites equipped with kitchen amenities such as a microwave, refrigerator, sink and dishwasher.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Hosteller launches smart hotel brand Bam in India 

Hotel Management Network

The Hosteller has announced plans to venture into the hotel space with the introduction of the Bam Hotels brand across India, reported ET Hospitality World. The post The Hosteller launches smart hotel brand Bam in India appeared first on Hotel Management Network.

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Elevating the People Behind Your Revenue

Lodging Magazine

Revenue optimization has long been a property-defining role for hotel organizations, yet revenue professionals can often feel distant from the hotels they work with. Recognizing and elevating the people behind a hotel’s revenue performance is as vital as it is challenging. Only when revenue professionals feel a strong connection to the success of their hotel or organization can they realize their full potential.

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Adam Patenaude named Dreamscape Hospitality president

Hotel Business

Dreamscape Hospitality has appointed Adam Patenaude as its new president. He previously served as SVP, operations at Aimbridge Hospitality. In his new role, Patenaude will leverage his industry knowledge to shape the company’s trajectory as a hotel operator, driving strategic and profitable initiatives for the brand’s portfolio of properties in markets across the U.S., the company reports.

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Drive More Bookings: Innovative Strategies for Hotel Landing Pages

Hospitality Net

For the past 25 years, it has become evident that most hotels fail to adequately capitalize on opportunities presented by seasonal holidays and event business drivers. The lack of optimization of these revenue opportunities is due in part to two factors: (1) the DOSM simply doesn’t have enough time and resources to organize marketing materials, and (2) the hotel’s website lacks the ability to create marketing landing pages ‘on the fly,’ which rings especially true for branded properties.

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Hilton Pensacola Beach undergoes $11M in renovations

Hotel Business

Hilton Pensacola Beach, a beachfront property operated by Innisfree Hotels, has completely refreshed its common areas with $11 million in renovations to the lobby, front desk, restaurants, bars and more. Among the upgrades: Front desk: A visually captivating 6×20-ft. backlit LED screen immerses guests in a vibrant display of color and motion Lobby: Brand-new floors and a wood-slat design feature add warmth and sophistication.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

Fast Casual

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising and Innovation Summit.

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Today’s news in brief – 20/5/24

Hotel Owner

Hospitality group Heartwood Collection has purchased The Manor Inn in Godalming from Whitbread. The 16-bedroom site will be renamed “The Ragged Robin” and undergo extensive refurbishment to add three more bedrooms, a pub, and expanded dining areas. This renovation will incorporate Heartwood’s style, reflecting the site’s 18th-century origins and its location by the River Wey.

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IHG Signs Three Staybridge Suites in Europe

Lodging Magazine

IHG Hotels & Resorts announced its growth in the European upscale extended-stay segment with the signing of Staybridge Suites Budapest – Parkside, Hungary; Staybridge Suites Antwerp, Belgium; and Staybridge Suites Belfast, Northern Ireland. The agreements demonstrate the popularity of the extended-stay segment amongst owners and guests. These recent additions to the Staybridge Suites portfolio will demonstrate residential-style living, giving guests everything they need to live, work, and re

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The rise of staycations: how UK hotels can capitalise on domestic tourism

Hotel Owner

The staycation trend has seen an unprecedented surge in popularity, particularly in the wake of global events that have restricted international travel, particularly due to the covid-19 pandemic. A staycation, a combination of the words “stay” and “vacation,” involves vacationing within one’s home country rather than travelling abroad.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Bentley Legacy Holdings Acquires The Raphael Hotel, Autograph Collection

Lodging Magazine

KANSAS CITY, Missouri—Bentley Legacy Holdings (BLH), through its partnership with Pendant Capital, has expanded its portfolio of boutique hotel assets with the acquisition of The Raphael Hotel, Autograph Collection, a historic Kansas City landmark blending classic with contemporary elements. Bentley Legacy Group (the management arm of BLH) has assumed management of the hotel.

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Generator and Freehand Hotels hails ‘record’ Q1

Hotel Owner

Hybrid accommodation brand Generator and Freehand Hotels has hailed “record” Q1 performances, with EBITDA up 45% on 2023 and a 13% increase in year-to-date revenues. Following the brand’s strong financial performance in 2023, their historically best-performing year to date, it said these results have “solidified” the company’s continued upward trajectory and “underline the hybrid accommodation models unique ability to drive industry leading profitability”.

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Coastal Maine Resort Leverages Visa Programs to Gear Up for Busy Season

Lodging Magazine

With summer fast approaching, many traditional hotels have started gearing up for an expected increase in both occupancy and activities at their properties. But for seasonal resorts like The Inn at Diamond Cove, such efforts have been in place for months and are essential to ensure a successful summer. The hotel—which is located off the coast of Maine on Great Diamond Island in Casco Bay and can only be reached by ferry or boat from […] The post Coastal Maine Resort Leverages Visa Programs

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Hospitality Action launches mental health survey

Hotel Owner

Hospitality Action has launched its 2024 Mental Health and Wellbeing Survey. The group last ran a sector-wide wellbeing survey two years’ ago. According to Hospitality Action, a lot has happened since then, and some things have improved while others have deteriorated. Hospitality Action said one of its main aims is to help the hospitality industry “understand more about their employees’ challenges and needs in the workplace, as well as identify the relationship between employer and employee when

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Mohari, Weller Development forge strategic alliance

Hotel Business

Mohari Hospitality and Weller Development Partners have forged a strategic partnership that will unlock new opportunities for growth for both companies in the luxury hospitality sector in key markets throughout North America and the Caribbean. Mohari’s programmatic investment will not only bolster Weller’s existing investments, including Six Senses Napa and Six Senses Grand Bahama, but will also provide a go-forward platform to co-invest in up to $2.5 billion of luxury hospitality and mixed-use

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Rentyl Resorts and Davidson Partner on Condo Project With Embassy Suites

Lodging Magazine

KISSIMMEE, Florida—Rentyl Resorts and Davidson Hospitality Group have partnered on a condominium project with Embassy Suites. Embassy Suites by Hilton Orlando Sunset Walk is a five-building condominium project developed by Sunset Walk Residences, LLC. Rentyl and Davidson will be responsible for the onsite management, sales, marketing, revenue, and call center management of the units.

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SAK acquires Staybridge Suites Tysons-McLean

Hotel Business

Hunter Hotel Advisors has arranged the sale of the Staybridge Suites Tysons-McLean. SAK Developers acquired the five-story property for an undisclosed price. Situated in downtown McLean, the hotel has 142 extended-stay keys and is close to Tysons Corner, which hosts numerous corporate demand generators and major government agencies. Amenities include a 24/7 fitness center, 360 sq. ft. of meeting space, outdoor space and laundry service.

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Spark by Hilton announces European debut in London, UK

Hotel Management Network

Premium economy hotel brand Spark by Hilton is set to make its European debut in London’s Romford, England, UK in the coming weeks. The post Spark by Hilton announces European debut in London, UK appeared first on Hotel Management Network.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Adam Byatt named new chair of RACA

Hotel Owner

Adam Byatt, chef patron of Michelin-starred restaurant Trinity and culinary director of Brown’s Hotel, London, has been announced as the new chair of The Royal Academy of Culinary Arts (RACA). Byatt, a protégé of Ritz executive chef and Michelin star holder John Williams MBE, will take over the role as chair of RACA as John Williams – who has held the role of chair for 20 years – steps up into the role of president.

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RAK Hospitality adds Rixos Hotels to portfolio in Ras Al Khaimah, UAE 

Hotel Management Network

RAK Hospitality, an integrated, asset owner and manager in hospitality industry, announced addition of Rixos Hotels brand to its portfolio. The post RAK Hospitality adds Rixos Hotels to portfolio in Ras Al Khaimah, UAE appeared first on Hotel Management Network.

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London at Park Lane launches Twilight Terrace at Bar Antoine

Hotel Owner

Four Seasons Hotel London at Park Lane has launched the new Twilight Terrace at Bar Antoine, which is part of the hotel’s restaurant, Pavyllon. Drawing on multi-Michelin-starred chef Yannick Alléno’s heritage, the terrace captures “Parisian elegance blended with Mediterranean flair to transport guests to a magical oasis”. Twilight Terrace, which will be open from 11am to midnight daily, will offer a “sun-dappled” daytime retreat and a “beautifully lit” evening escape with twinkling festoon ligh

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H World Group registers decline in Q1 profit 

Hotel Management Network

H World Group has reported a net income attributable to the company of 659m yuan ($91m) for Q1 2024, a 33.4% fall from 990m yuan in Q1 2023. The post H World Group registers decline in Q1 profit appeared first on Hotel Management Network.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.