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Five tactics for better guest communication

eHotelier

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

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Boost Engagement Through Visual Communication

Modern Restaurant Management

Yet, there remains one area ripe for innovative change: engaging communication for all stakeholders (and no, I’m not talking about customer-facing menu boards, point-of-purchase advertisements, drive-through displays, or slick commercials). However, most companies’ communication efforts stop there.

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Strategies to Enhance Guest Communication

InnQuest

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?

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Naomi Moreno-Melgar appointed Global Director of Communications at Virgin Hotels Collection

eHotelier

Virgin Hotels Collection, the parent company encompassing luxury hospitality brands Virgin Hotels and Virgin Limited Edition, today announces Naomi Moreno-Melgar in the new role of Global Director of Communications, responsible for overseeing the communications teams across all markets globally for both iconic brands.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experience for customers and employees. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.

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Hotel Communication Network bringing two-way guest communication technology to Europe

eHotelier

With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.

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Streamline Hotel Guest Communication with ChatGPT

Soft Inn

Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do. ChatGPT is fast becoming a must-have tool for hoteliers.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Learning Objectives Grasp the complexities of diversity beyond traditional categories, examining gender, race, age, religion, ability, and more, and recognize its significance in the hospitality sector Learn to foster inclusion through effective communication and employee feedback Explore strategies to enhance talent acquisition, including expanding (..)