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Virtual concierge Virdee integrates with Cloudbeds

Boutique Hotel News

US: Digital check-in and concierge provider Virdee has integrated with operations platform Cloudbeds. The post Virtual concierge Virdee integrates with Cloudbeds appeared first on Boutique Hotel News. The Virdee Virtual Reception provides a contactless check-in experience for hotel and vacation rental guests.

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Burgh Island Hotel appoints head concierge

Hotel Owner

Burgh Island Hotel has appointed Simon James as its new head concierge. Prior to joining Burgh Island Hotel, James was head concierge/guest services manager at the Raithwaite Sandsend luxury estate near Whitby. In addition, James is a member of the elite international association of concierges, Les Clefs d’Or.


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Can Concierge Medical Services Work in the Restaurant Sector?  

Modern Restaurant Management

For several years we have been considering the viability of high touch healthcare concierge programs in the restaurant space. Rather than contacting the insurance carrier with benefit, or service and care questions, members are directed to call a single number to speak to a concierge who will directly assist them (no more call trees).

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Kimpton Hotels & Restaurants Rolls Out Stay Human Concierges

Lodging Magazine

As part of the offering, Kimpton also introduces its Stay Human Concierges to help plan tailored trips based on guests’ preferences. SAN FRANCISCO—Kimpton Hotels & Restaurants announced the rollout of its Stay Human experience packages at select hotels globally.

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Hotel Concierge: Learn About Guest Services Representatives of a Hotel


A hotel concierge is a specialist customer service representative, tasked with receiving guests, responding to guest needs, and helping to provide a pleasant all-round guest experience. In this article, you can learn more about what a hotel concierge is, what the role entails, and why these guest services reps are so valuable.

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Rental Escapes Launches 10-Year Anniversary Concierge Credit Offer for 2023 Travel

Travel Pulse Hotels

Rental Escapes is offering a new traveler booking incentive, with up to $2,500 in concierge credit.

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Sonesta Introduces Hybrid Concierge, a Digital Meeting Planning Service

Technology: Lodging Magazine

NEWTON, Massachusetts—Sonesta International Hotels Corporation (Sonesta) announced enhancements to its meeting and events offerings with the introduction of a digital meeting planning service, Hybrid Concierge, and an expanded partnership with Cvent to offer planners access to book small meetings on demand using the Cvent Instant Book platform.