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Can mobile concierge improve the guest experience in hotels & deliver staff efficiencies?

eHotelier

Mobile concierge (also known as digital concierge or service requests) can unlock a host of benefits for both staff and guests alike and deliver new ways of optimising resources and driving revenue.

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HCN to Debut its ‘AI Concierge’ on In-Room Tablets at HITEC Charlotte

eHotelier

AiMe, an AI Concierge, will be on display June 25 to 27 at the Charlotte Convention Center in Booth #3836.

Concierge 130
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The Digital Concierge: How Technology Helps Hotels Add a Human Touch

Revfine

You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every The post The Digital Concierge: How Technology Helps Hotels Add a Human Touch appeared first on Revfine.com.

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Virtual concierge Virdee integrates with Cloudbeds

Boutique Hotel News

US: Digital check-in and concierge provider Virdee has integrated with operations platform Cloudbeds. The post Virtual concierge Virdee integrates with Cloudbeds appeared first on Boutique Hotel News. The Virdee Virtual Reception provides a contactless check-in experience for hotel and vacation rental guests.

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Grand Hotel in Salem launches 3D voice-activated virtual concierge

Hotel Management Network

Grand Hotel in Salem, a 193-key hotel in Oregon, US, has unveiled IZZY, a 3-D voice-activated Virtual Concierge & Hotel Pal. The post Grand Hotel in Salem launches 3D voice-activated virtual concierge appeared first on Hotel Management Network.

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Your bartender is your real hotel concierge

eHotelier

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

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Mattress Concierge CEO Robert E. Richards passes away

Hotel Business

Richards , 51, owner/managing director of Mattress Concierge , a supplier of mattresses and sleep products to independent luxury properties and boutique hotels, has died Richards joined the company in 2017 as a sales representative. The post Mattress Concierge CEO Robert E. Richards passes away appeared first on hotelbusiness.com.