Alice Platform

JANUARY 26, 2022

ALICE Guest Services has been named HotelTechAwards Best Concierge software and technology tool for the fifth year in a row. The #1 ranking is awarded on a variety of factors - most notably hotel customer reviews and feedback. So, what do ALICE customers love so much about Guest Services ?

Concierge 52

Concierge Guest Services 52

Travel Pulse Destinations

APRIL 11, 2023

The special offer is available through the end of April for travel through 2024.

Concierge 98

Concierge 98

Travel Pulse Destinations

APRIL 11, 2023

The special offer is available through the end of April for travel through 2024.

Concierge 97

Concierge 97

eHotelier

FEBRUARY 22, 2023

Award-winning, concierge-level, audiovisual services provider Mills James is on a fast-track for growth. In 2022, the company’s AV for hospitality business exceeded pre-pandemic levels across all client venues, including hotels and convention centers servicing seven states and Mexico.

Concierge 130

Concierge 130

PhocusWire

MAY 18, 2023

The ride-hailing company’s third annual Go-GET product event announced a couple of travel-focused updates, including concierge service at partner hotels and boat reservations on a Greek island.

Concierge 98

Concierge Reservations Events 98

Boutique Hotel News

MAY 12, 2023

Amenities include an all-day cafe, restaurant and bar called Terrace, an indoor and outdoor heated swimming pool, a gym, kids pool, childcare concierge and on-site babysitting, as well as coworking space with call pods. The lower floors are exclusively available for hotel bookings.

Concierge 130

Concierge Book 130

Boutique Hotel News

APRIL 20, 2023

Founded in 2009, Alliants combines messaging with concierge recommendations, trip planning, mobile apps, chat applications and more. Its hotel partners include luxury brands Nobu and Four Seasons, as well as independent hotels Sea Containers London, Grosvenor House Suites, and more.

Concierge 130

Concierge Business Development Training Marketing 130

Hotel Owner

MAY 19, 2023

Bringing 19 years of industry experience and a highly coveted recognition from The Society of The Golden Keys, the professional association of hotel concierges, Maine will oversee all hotel operations and services at the luxury four-star hotel in Northumberland.

Concierge 80

Concierge Customer Service 80

Boutique Hotel News

MAY 4, 2023

Another Place has co-curated an itinerary with The Machrie to offer guests a travel package, which includes: • Three nights’ bed and breakfast • Two nights’ dinner – three courses in 18 Restaurant & Bar • Fatbike hire for two (three hours) • Half-day Islay Sea Adventures wildlife boat trip for two • Sunset cocktail on the dune deck with (..)

Concierge 130

Concierge Book 130

Boutique Hotel News

MAY 19, 2023

The hotel will feature 250 rooms with YOTE’s robotic concierge, motorised SmartBed, and other fully integrated technologies. YOTEL Bangkok forms part of Cloud 11 – a 250,000 square-metre, ground-up, mixed-use development designed by Snøhetta in collaboration with A49 Architects.

Concierge 130

Concierge Catering 130

Boutique Hotel News

JANUARY 4, 2023

The group encompasses more than 40 luxury, premium, midscale and economy hotel brands, entertainment and nightlife venues, restaurants and bars, branded private residences, shared accommodation properties, concierge services, co-working spaces and more. Ennismore’s in-house design studio has recently rebranded to AIME Studios.

Concierge 147

Concierge Marketing 147

Revfine

OCTOBER 10, 2022

Question proposed by Sarah Dandashy) Our Marketing Expert Panel Sarah Dandashy - Travel & Hospitality Expert, Ask a Concierge Reshan Jayamanne - Digital Marketing. Question for Our Hotel Marketing Expert Panel What advice can you offer to anyone considering a Content Marketing and/or Influencer Marketing campaign this year?

Concierge 122

Concierge Marketing 122

Boutique Hotel News

MARCH 24, 2023

An online concierge, which was developed with the Viennese startup Staymate, is available to all guests. URBANAUTS STUDIOS Minelli comprises 36 studios housed across six floors in a 19th century palazzo, located in the San Vito district of Trieste. The studios come equipped with a small kitchen. Staff are also located on property.

Concierge 130

Concierge Property Management 130

Boutique Hotel News

FEBRUARY 17, 2023

A first floor lounge, full time concierge, valet, and pet friendly offerings such as a dedicated dog park, pet spa and garden will also be available. Amenities at Rosewood Residences Turtle Creek will include a rooftop infinity pool and lounge, a landscaped garden, a fitness centre, library, and private dining room spaces.

Concierge 147

Concierge Scheduling Marketing 147

Boutique Hotel News

FEBRUARY 15, 2023

Our welcoming accommodations, inventive food and beverage and bespoke concierge services are sure to make every visit a dream.” ” HEI Hotels & Resorts, headquartered in Norwalk, Connecticut, will operate The Pennywell.

Concierge 130

Concierge 130

Hospitality Net

MAY 9, 2023

To start, Limelight will implement select programming changes, including adding an adventure concierge and new philanthropic efforts focused on the local Denver community. Over the balance of 2023, additional enhancements will be made throughout the hotel as the property transforms to Limelight.

Concierge 70

Concierge 70

Travel Pulse Hotels

OCTOBER 19, 2022

The new hospitality concept features concierge service and a reinvented gastronomy offering.

Concierge 110

Concierge 110

Hospitality Magazine

DECEMBER 5, 2022

In a further boost for the industry, the Government has also recently launched a Hospitality Concierge service with a dedicated team to help new hospitality businesses start up, or existing ones to grow by expanding their offerings such as offering alfresco dining as we come into the summer months.

Concierge 246

Concierge Training Magazine Information 246

Modern Restaurant Management

JUNE 2, 2021

Rise of the Restaurant Concierge. By leveraging new technologies that empower customers to better control their experience, servers are gradually becoming “concierges” of restaurants. Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item.

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Concierge Server Kitchen Operations Front of House 196

Boutique Hotel News

DECEMBER 7, 2022

IRIS provides F&B ordering, guest directory and concierge solutions for hotels. Its services are supported by API adoption and the group’s commerce platform operates on a single, unified technology stack. The company works with notable chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

Concierge 130

Concierge Marketing 130

Boutique Hotel News

JANUARY 26, 2023

When the hotel is complete it will offer 300 rooms with motorised smartbeds and robotic concierge service. Eventually, Oxagon will become home to a port with a fully automated supply chain and logistics network. On-site amenities will include dining and coworking spaces, a a4-hour gym, a grab-and-go café, and meeting spaces.

Concierge 130

Concierge 130

Boutique Hotel News

JANUARY 31, 2023

Each of the properties will offer a digital hologram concierge for check in/out as well as guest services. There are currently 19 Aiden branded hotels worldwide, in locations such as South Korea, France, and the US. In partnership with CIC Hospitality, BWH will open 30 new hotels in Scandinavia.

Concierge 130

Concierge Guest Services Events Marketing 130

Boutique Hotel News

DECEMBER 21, 2022

Guests of The Villas will have access to their own personal concierge service to organise private chefs, spa treatments, and exclusive excursions.

Concierge 130

Concierge 130

Revenue Hub

MAY 15, 2023

Doing it online through a digital concierge or a well-placed “Book now” button makes converting visitors to guests a breeze. Make booking easy There’s nothing more frustrating than not being able to book a service because it’s unavailable or the process is too complex.

Concierge 96

Concierge Pricing Book Article 96

Hotel Business

OCTOBER 26, 2022

Sure, every hotel as a concierge, but can the next generation of lifestyle hotels create a more personalized concierge approach to travel. All your favorite restaurants are booked, your favorite foods and snacks are stocked in the room, and your stay is professionally managed from beginning to end.

Concierge 121

Concierge Definition Customer Service Budgeting 121

Hotel Business

APRIL 20, 2023

The platform integrates seamlessly into a partner’s existing website, appearing as a customized, branded concierge booking tool for customers. .” The Soothe partner platform has been adopted by more than 100 properties across the top luxury hotel brands through its inaugural beta program.

Concierge 103

Concierge Book 103

Lodging Magazine

JANUARY 23, 2023

The brand’s growth includes the upcoming launch of Aiden in India and the launch of Aiden in Scandinavia, where 30 new hotels have been added to the portfolio, each of which offers hologram concierge service.

Events 59

Events Concierge Magazine 59

Hotel Business

JANUARY 10, 2023

For example, do you have a large concierge area that can be converted to something else? A large concierge desk was configured under the staircase’s significant landing, but the space wasn’t used often and felt dark. Identify areas that can be repurposed and leveraged to generate revenue.

Concierge 59

Concierge 59

Serviced Apartments

OCTOBER 5, 2022

There are laundry facilities, a concierge, business centre and a carpark with valet parking. The largest apartment is a six bed suite covering 1,104 sqm with living and dining areas, a hot tub, a private swimming pool and sauna, and views across Doha. .

Concierge 98

Concierge 98

NV Hotels

OCTOBER 29, 2022

Guest Room Phone, Room service, Hotel information, Housekeeping, Concierge, and more on tablets, mobile phones, and Alexa devices. Request Concierge assistance, Amenities, and order other items Set Wake Up Calls. This innovative and high tech company serving the hotel industry has various products and services to better serve guests.

Housekeeping 76

Housekeeping Concierge Guest Services Information 76

Serviced Apartments

MAY 12, 2023

Amenities include an all-day cafe, restaurant and bar called Terrace, an indoor and outdoor heated swimming pool, a gym, kids pool, childcare concierge and on-site babysitting, as well as coworking space with call pods. The lower floors are exclusively available for hotel bookings.

Concierge 52

Concierge Book 52

Horizon Hospitality

DECEMBER 5, 2022

Teams of professionals like spa directors, wellness concierges, fitness instructors, and a variety of other professionals are injecting wellness into as many aspects of the guest experience as possible. Travelers want unique wellness experiences like romantic spa outings, wellness retreats, or programs connected to the community.

Travel and Tourism 130

Travel and Tourism Concierge Marketing Information 130

Boutique Hotel News

DECEMBER 20, 2022

AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. Hoteliers should use their time wisely to prepare for a cookieless world by identifying the right technology partners to inform data-driven marketing. .

Concierge 312

Concierge Book Marketing Pricing 312

Hotel Business

DECEMBER 15, 2022

Virdee , which delivers digital check-in and virtual concierge services to the lodging industry, has integrated with Cloudbeds , an all-in-one lodging operations platform, that will provide hoteliers and hosts with an efficient end-to-end solution for providing contactless guest experiences, the company reports.

Concierge 98

Concierge Property Management Book Back of House 98

Hotel Business

JANUARY 24, 2023

Highlights of the brand growth include the upcoming launch of Aiden in India and the launch of Aiden in Scandinavia, where 30 new hotels have been added to the portfolio, each offering hologram concierge service. Each of these 30 hotels will offer digital hologram concierge for check-in, checkout and guest services.

Concierge 59

Concierge Guest Services Events Marketing 59

Serviced Apartments

APRIL 14, 2023

Facilities will include a concierge, lobby manager, meeting rooms, a fitness centre, with additional amenities such as a business centre and salon available at the The Oberoi in New Delhi. The apartments are located within a gated complex and will comprise eight three-bedroom apartments, seven four-bedroom apartments and four penthouses.

Concierge 52

Concierge 52

Mary Gostelow

MAY 19, 2023

After the second evening of dine-around, which was good for networking, Day 2 of business meetings opened with AI specialist Felix Leboy – who, as then-CEO of Wayblazer, had overseen Hilton’s computer concierge back in 2016 – showing how Bard computer figures played self-taught football on 60 Minutes.

Travel and Tourism 52

Travel and Tourism Concierge Training Definition 52