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Can mobile concierge improve the guest experience in hotels & deliver staff efficiencies?

eHotelier

Mobile concierge (also known as digital concierge or service requests) can unlock a host of benefits for both staff and guests alike and deliver new ways of optimising resources and driving revenue.

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Virtual concierge Virdee integrates with Cloudbeds

Boutique Hotel News

US: Digital check-in and concierge provider Virdee has integrated with operations platform Cloudbeds. The post Virtual concierge Virdee integrates with Cloudbeds appeared first on Boutique Hotel News. The Virdee Virtual Reception provides a contactless check-in experience for hotel and vacation rental guests.

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Your bartender is your real hotel concierge

eHotelier

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

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Metaguest.AI expands AI digital concierge services to 30 new Florida hotels  

Hotel Management Network

expands AI digital concierge services to 30 new Florida hotels appeared first on Hotel Management Network. Metaguest.AI has expanded its US footprint with the addition of 30 new hotel partners to its portfolio in Florida. The post Metaguest.AI

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Burgh Island Hotel appoints head concierge

Hotel Owner

Burgh Island Hotel has appointed Simon James as its new head concierge. Prior to joining Burgh Island Hotel, James was head concierge/guest services manager at the Raithwaite Sandsend luxury estate near Whitby. In addition, James is a member of the elite international association of concierges, Les Clefs d’Or.

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Emporium Concierge awarded Les Clefs d’Or

eHotelier

Emporium Hotel South Bank is one of Australia’s most celebrated boutique properties, set in the lush tropical South Bank precinct with Brisbane River and City views and welcoming distinguished guests, including prime ministers, world leaders, sporting and entertainment celebrities, and visitors seeking a five-star experience.

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Karisma Hotels & Resorts Launches Autism Concierge

Hospitality Net

This week, Karisma Hotels & Resorts, in partnership with Autism Double-Checked, is pleased to announce the introduction of the world’s first-ever Autism Concierge. providing a dedicated contact for all autism-related questions and serving as an extension of the Autism Double-Checked comprehensive three-part training program.