Revenue Hub

MAY 10, 2023

The surge in customer service channels presents an unprecedented challenge for hoteliers, as their response time window starts to dwindle. While beneficial in expanding a hotel’s reach and visibility, a multichannel strategy can present significant challenges for hotel staff.

Communication 76

Communication Customer Service Reservations Presentation 76

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. Service Management Group (SMG) announced a new customer experience management program with quick service restaurant franchiseTaco John’s.

Marketing 204

Marketing Multi-Unit Operations Scheduling Guest Satisfaction 204

Lithos POS

JANUARY 27, 2022

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

Modern Restaurant Management

OCTOBER 16, 2019

Different topics in the Reach for the Stars modules will be released over time, presenting even more in-depth insights about some of the most pressing issues within the foodservice industry. Restaurateurs will have access to industry insights, inspiration and case studies to support them in their daily work.

Marketing 126

Marketing Training Maintenance Pricing 126

Modern Restaurant Management

AUGUST 16, 2021

COVID-19 has had a significant impact on consumer behaviors, and with restrictions lifted and consumer confidence increasing, suppliers and operators will need to identify how to maximize the opportunities these trends present.” ” F&B Outlook. Among the key takeaways: Restaurants face labor shortages. Key Food Delivery Trends.

Marketing 180

Marketing Pricing Download Presentation 180

Modern Restaurant Management

MARCH 1, 2022

Service Management Group (SMG) published new research highlighting how quick service restaurant (QSR) brands can drive app adoption. And one in three consumers feel pressured to tip when presented with a tablet at a restaurant counter, which could indicate an area of vulnerability for brands. ” QSR App Adoption.

Download 184

Download Pricing Sanitation Presentation 184

Modern Restaurant Management

FEBRUARY 17, 2021

Service Management Group (SMG) published new research that highlights how quick service restaurant (QSR) brands can drive app adoption. More than 75 percent of one-topping pizzas sold during Super Bowl were pepperoni. On average, guests in Kansas City spent 11 percent more per order than guests in Tampa Bay. QSR App Experience.

Download 190

Download Marketing Accounting Presentation 190

Modern Restaurant Management

MAY 1, 2020

Service Management Group (SMG) introduced its third annual report on third-party delivery: Take control of third-party delivery to protect your brand. However, when presented with all safety options, diners are most concerned about the perceived health threat posed by other customers, more so than employees.

Travel and Tourism 192

Travel and Tourism Events Marketing Information 192

Modern Restaurant Management

MARCH 11, 2020

As both Bay Area restaurants continue their strategic expansion beyond San Francisco, DDK presents an economical way to test new markets with an emphasis on strengthening and growing their off-premise channels. ” Instawork Partners with Staffmate.

Procurement 155

Procurement Marketing Scheduling Events 155

Modern Restaurant Management

OCTOBER 29, 2020

He and I visited Eataly's Flatiron location early on and were impressed with the variety and quality offered and how well it presents legitimate Italian cuisine," added Brannigan. " "I grew up in New York City where my father has long run a small Italian market. ParTech Adds OpenEye. ParTech, Inc. Gamifying Food Ordering.

Catering 144

Catering Marketing Communication Events 144

Modern Restaurant Management

NOVEMBER 2, 2020

In the meantime, until restaurants can secure total ownership, social media presents a strong opportunity for restaurants to build brand loyalty, interact with diners and drive growth as 48 percent of consumers follow a restaurant or food brand’s account, and 21 percent have selected a restaurant based on a social media post.

Book 221

Book Server Reservations Marketing 221