eHotelier
APRIL 30, 2024
To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.
Hospitality Magazine
APRIL 17, 2024
Twelve months ago, our heads exploded when we tried ChatGPT. Now, AI is a workhorse for writing emails, social media posts, grant submissions, and analysing financials or customer reviews on Google. We’re all early adopters when something is so intensely useful. So what else is promising big changes for sales, cost control, and productivity? Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers.
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Modern Restaurant Management
APRIL 22, 2024
Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps.
EATER
APRIL 12, 2024
David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hospitality Net
APRIL 1, 2024
The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
APRIL 29, 2024
Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.
Hospitality Magazine
APRIL 15, 2024
Sydney’s Surry Hills is set to welcome the White Horse back to the neighbourhood this Wednesday. The venue we were all once familiar with has undergone a major transformation led by Craig Hemmings, with the space now covering a ground-floor restaurant, upstairs public bar and garden terrace, and function rooms. “We’ve approached the White Horse with a contemporary lens, elevating the offering without the price tag,” says Hemmings.
Modern Restaurant Management
APRIL 17, 2024
Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M
EATER
APRIL 12, 2024
David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
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Lodging Magazine
APRIL 15, 2024
When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.
Revfine
APRIL 18, 2024
In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience.
eHotelier
APRIL 9, 2024
The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.
Hospitality Magazine
APRIL 22, 2024
After expanding from Sydney to Japan back in 2014, Single O has grown to become a staple in the local landscape. Now, the coffee brand is gearing up to open the doors to a brand-new roastery and cafe in the historic area of Ryogoku, Tokyo, tomorrow. “Moving the roastery into a bigger and better space is really an opportunity to double down in support of partners and grow our offering,” says Co-Founder Dion Cohen. “We are now roasting for more than 130 wholesale partners across Japan.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Modern Restaurant Management
APRIL 30, 2024
Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.
EATER
APRIL 2, 2024
Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.
Lodging Magazine
APRIL 10, 2024
The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post
Revfine
APRIL 20, 2024
In the fast-paced world of hospitality, hoteliers often find themselves juggling multiple responsibilities. One way to streamline marketing efforts and improve overall efficiency is by automating some of your touchpoints with guests. The good news is that this is not difficult to do. By setting up intelligent triggers that automate specific actions, hotel managers, front The post 5 Touchpoints You Can Automate to Save Time in Your Hotel appeared first on Revfine.com.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
eHotelier
APRIL 11, 2024
Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.
Hospitality Magazine
APRIL 3, 2024
Martin Place has a new addition to its dining landscape with the launch of Alejandro Saravia’s Morena. The restaurant opens its doors on 15 April, and is the first Sydney location for the Farmer’s Daughters chef. While the Saravia is renowned for his hyper-local approach to cooking, Morena is an homage to his Latin American background, with dishes inspired by the cuisines of Peru, Colombia, Venezuela, Brazil, and Argentina.
Modern Restaurant Management
APRIL 9, 2024
According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.
EATER
APRIL 12, 2024
The Duke and Duchess of Sussex on a visit to Morocco in 2019. | Tim P. Whitby/Getty Images It’s the ultimate relatability grab Just one month after announcing plans to launch her forthcoming lifestyle brand, American Riviera Orchard, Meghan Markle, aka Meghan, Duchess of Sussex, is preparing to further solidify her new role as a food influencer with a brand new cooking show that’s set to debut on Netflix in the coming months.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Hotel Business
APRIL 9, 2024
Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.
Lodging Magazine
APRIL 17, 2024
The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.
eHotelier
APRIL 28, 2024
By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.
Hospitality Magazine
APRIL 10, 2024
Acclaimed chef Josh Niland has closed the doors of two Sydney stores. Charcoal Fish in Rose Bay and Fish Butchery’s Paddington location both ceased trading on 31 March. A spokesperson told Nine the reason for Charcoal Fish’s departure was due to “the variable seasonality of that location”, with the store’s Instagram bio reading “closed.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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