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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Safety and Sanitation. Remind your staff how you expect them to greet customers, how to present checks, or simply remind them of the proper handwashing technique.

Training 153
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How to be a restaurant manager

Les Roches

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

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MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. Service Management Group (SMG) announced a new customer experience management program with quick service restaurant franchiseTaco John’s.

Marketing 201
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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

Cleanliness – The robotic kitchen is NSF 169 certified, which is the equivalent to best in class sanitation, to ensure customers know that their blend is created in the cleanest, safest, and most sanitary environment possible. With self-cleaning technology, there are never issues with equipment going uncleaned.

Marketing 126
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MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

Service Management Group (SMG) published new research highlighting how quick service restaurant (QSR) brands can drive app adoption. And one in three consumers feel pressured to tip when presented with a tablet at a restaurant counter, which could indicate an area of vulnerability for brands. ” QSR App Adoption.

Download 182
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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Service Management Group (SMG) introduced its third annual report on third-party delivery: Take control of third-party delivery to protect your brand. However, when presented with all safety options, diners are most concerned about the perceived health threat posed by other customers, more so than employees.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

He and I visited Eataly's Flatiron location early on and were impressed with the variety and quality offered and how well it presents legitimate Italian cuisine," added Brannigan. ParTech Adds OpenEye. ParTech, Inc. added OpenEye, a cloud-based video platform, to its Brink POS integration ecosystem. Gamifying Food Ordering.

Catering 142