Sat.Apr 27, 2024 - Fri.May 03, 2024

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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

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Chris Lucas to open Mediterranean eatery Carlotta in Canberra

Hospitality Magazine

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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The importance of friction in hospitality, by Richard Valtr

MEWS

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the world of hospitality – and so it’s important to make the distinction between good friction and bad friction.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Beyond accommodation: six exciting traveler preferences every hotel should anticipate

eHotelier

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

More Trending

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Why Limited Time Offerings are More Than a Passing Phase

Modern Restaurant Management

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

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Was California’s Wine Revolution Just a Mirage?

EATER

A growing chorus of talented winemakers say that the economics of making wine in the state have turned the promise of the “New California” into a cautionary tale.

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Booking insights reveal the top 10 places most likely to have already booked their 2025 holiday

eHotelier

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

Book 289
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The Mulberry Group to open Molli and Little Molli

Hospitality Magazine

The group behind Melbourne’s much-loved haunts such as Lilac Wine, Hazel, and Dessous are welcoming two new additions to the portfolio with Molli and Little Molli. The two venues will sit side-by-side on the corner of Mollison and Nicholson streets in Abbotsford and are slated to open mid-June. “We want to make Molli and Little Molli a super-approachable hub where locals can connect,” says The Mulberry Group Founder Nathan Toleman. “The sort of place you come back to because it

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Game Changing News for Brands’ Media Mix

Modern Restaurant Management

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

Budgeting 180
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What Does Baby Reindeer Have to Say about Bartending? A Lot.

EATER

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Innovative promotion ideas for 2024

eHotelier

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

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The latest US hospitality survey unveils future travel trends

Hospitality Net

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Home2 Suites by Hilton Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite

Lodging Magazine

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

Magazine 111
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The Mystery of Michael Mina

EATER

"Edgy" and "raw" are not words one uses to describe Mina or his restaurants. "That’s David Chang’s rebel thing," former colleague chef Paul Chung says. "That’s not Michael’s brand. It’s The Rolling Stones versus The Beatles.

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Imagine a day in the life of a Revenue Manager….without using acronyms

eHotelier

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

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Peachtree Group promotes 15 executives

Hotel Business

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Comings & Goings

Lodging Magazine

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

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A New Law Could ‘Upend’ California’s Restaurant Industry

EATER

California’s ban on so-called junk fees, SB 478, goes into effect on July 1. But the attorney general’s office has yet to outline how the law will be enforced, leaving restaurant and bar owners anxious and worried.

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IHG Hotels & Resorts opens first avid hotels and Candlewood Suites dual-branded property in North Platte

eHotelier

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte, Neb., following the prototype’s launch in 2021.

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HVMG promotes three executives

Hotel Business

Hospitality Ventures Management Group (HVMG) has promoted three associates to leadership roles. Jamison Conrey was named VP, engineering, capital projects and risk management, while Androse Bell and Maggie Rose were both named GM/VP, operations. “Jamison, Androse and Maggie embody HVMG’s ‘Be Excellent’ culture, each distinguishing themselves as stellar leaders over several years,” said Robert Cole, CEO, HVMG.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Powering Ahead: All Indicators Are Strong for Meetings and Events

Lodging Magazine

As we welcome the new year, the hospitality industry is buzzing with optimism and hope. According to the most recent Planner PULSE Survey, the challenges and uncertainties that marked the end of the previous year have dissipated, and a promising future is on the horizon. In March, Cvent and Northstar Meetings Group surveyed hundreds of event planners to gather insights for hospitality professionals regarding the concerns and needs of their customers.

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MRM on Trend: Coffee Mixology

Modern Restaurant Management

Ever-popular coffee is also proving to be an uber versatile ingredient for restaurants, bars and coffeehouses. More than half of North America’s 50 Best Bars have coffee cocktails on their signature menus, according to bar inventory resource, Backbar. According to a recent survey , one in four Americans like to drink espresso martinis, and in 2024, the cocktail trend remains strong, having experienced a 50 percent growth over the preceding 12 months.

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Heritage-listed Launceston landmark to be reborn as 5-star Pullman hotel

eHotelier

Tasmanian urban regeneration specialists, Red Panda Property, announced today that Accor, Australia’s largest hotel operator, will manage its first hotel project - a five-star Pullman hotel in the heart of Launceston – under a hotel management agreement.

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Driftwood acquires Marriott Raleigh Durham Research Triangle Park

Hotel Business

Driftwood Capital has acquired the Marriott Raleigh Durham Research Triangle Park, a 225-key, full-service, upper-upscale hotel located in North Carolina’s Research Triangle area. The company will carry out an extensive renovation project to enhance numerous features throughout the hotel. Franklin BSP Realty Trust originated a multimillion, two-year loan with three one-year extension options at a competitive interest rate. “The acquisition of Marriott Raleigh Durham Research Triangle Park

Budgeting 105
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.