Hospitality Magazine

MAY 8, 2024

Hospitality is running a reader survey to find out what you want to read about via our print, social, event, and digital platforms. The team is focused on delivering the right content to you, our readers, and we’d really like to know about the most pressing issues your business is facing and how we can help support you. From staffing and hospitality technology to food and drink trends – we’re here to write about it.

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Events 246

eHotelier

MAY 8, 2024

As guest expectations evolve, so too should the strategies hoteliers use to communicate with them. Understanding these changing expectations and valuing what guests want is the foundation of any communication strategy.

Communication 245

Communication 245

Hospitality Magazine

MAY 8, 2024

Melbourne’s Flinders House is set to welcome a new culinary addition with the announcement of all-day European-inspired bistro Elio’s Place. Slated to open in July, Elio’s Place is the project of sibling-duo Adam and Elisa Mariani who are the forces behind other CBD favourites Greta and Maverick. The 90-seat venue will be located in the 1860s-built Flinders House on Flinders Lane in the CBD and will host front and kitchen bar spaces plus a 24-seat private dining room.

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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Customer Service Front of House Server Pricing 193

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

MAY 8, 2024

Ingot Hotel Perth, Ascend Hotel Collection™ has been recognised in the prestigious 2024 “Best of Choice” Awards announced at the Choice Hotels International, Inc. 68th Annual Convention in Las Vegas.

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eHotelier

MAY 8, 2024

AC Hotels by Marriott®, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, today announced the opening of AC Hotel Chengdu North, which marks the lifestyle brand’s debut in Southwest China. Situated at the junction of Chengdu’s Jinniu District and Xindu District, the new hotel has been expertly refined and crafted to deliver The Perfectly Precise Hotel™ experience.

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Hospitality Magazine

MAY 8, 2024

Alessandro Pavoni is fronting a new all-day Italian restaurant in Manly, which is slated to launch later this year in time for summer. Cibaria is part of the recently developed Manly Pacific Hotel and Pavoni and his wife Annna’s Sydney portfolio of Italian restaurants spanning a’Mare, Ormeggio at The Spit, Chiosco, and Postino Osteria, which will soon open in Summer Hill.

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eHotelier

MAY 8, 2024

Emaar Hospitality Group proudly announces the official opening of the much-anticipated Palace Dubai Creek Harbour. Situated on the creek’s shoreline, this five-star hotel offers unhindered waterfront views and showcases a glittering cityscape that unveils the Dubai Skyline from a new perspective.

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Hospitality Magazine

MAY 8, 2024

David Bae’s Kolture Group has swung open the doors to its latest venue Astro at The Streets of Barangaroo precinct in Sydney. Located in the former Soot space, Astro’s offering is inspired by Tokyo izakayas and the Korean barbeque venues of Seoul. “I wanted to create a venue where you can unwind at lunch or after work eating incredible Izakaya-style dishes, combining the communal atmosphere that Yakiniku or Korean BBQ brings, while knocking down some refreshing highballs and ju

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 8, 2024

Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, has announced the appointment of technology expert and managed IT veteran, Frank Ziller, as its Chief Technology Officer (CTO).

Communication 130

Communication 130

Hospitality Magazine

MAY 8, 2024

The Museum of Contemporary Art Australia has announced a new hospitality partner that will spearhead its food and beverage programs. Melbourne-based The Big Group will take over as the museum’s new functions and venue hospitality partner from mid-May. The group is set to roll out bespoke food and beverage offerings within the Sydney destination including a ground-floor cafe that will open in June as well as a new concept on level four, which will be announced in September. “MCA Austr

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Presentation Information 130

eHotelier

MAY 8, 2024

The Westin Bora Bora Resort & Spa, a premier resort opening summer 2024 in Bora Bora, at the base of majestic Mount Otemanu, is pleased to announce the appointment of Chef Laurent Brun as Executive Chef. With a career spanning several continents including previous experience in The Islands of French Polynesia, Chef Brun brings a wealth of international experience and culinary expertise to the property’s three restaurants and three bars.

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Lodging Magazine

MAY 8, 2024

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world. The brand is celebrating how its guest offerings have “Come Together” under the loyalty program with Lionel Messi, Noah Kahan, John Legend; and Shakira.

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Magazine Marketing 115

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

MAY 8, 2024

Centara Hotels & Resorts, Thailand’s leading hotel operator, has arrived in Dubai to reveal its latest updates, insights and expansion plans at the Arabian Travel Mart 2024. Having celebrated its 40th anniversary in 2023, the company is now embarking on a sustainable growth strategy that will introduce its unique style of family-centric hospitality to multiple new markets, including dynamic Middle Eastern destinations, as it strives to become one of the planet’s top 100 hotel operators by 20

Marketing 130

Marketing 130

EHL Insights

MAY 8, 2024

In the world of hospitality, experiences play a crucial role in creating lasting memories for guests. While everyone may talk about the ideal guest experience, it's essential to recognize that not all experiences are created equal. What truly sets a guest experience apart and makes it unforgettable? Personalization is obviously key. Tailoring each interaction to the individual guest's preferences and needs can elevate a stay from ordinary to extraordinary and as a result, be highly memorable.

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eHotelier

MAY 8, 2024

x·quic™, the leader in AI-powered online travel agent (OTA) reconciliation, is thrilled to announce its new partnership with Preferred Travel Group™ as an Alliance Partner. This collaboration gives Preferred Travel Group access to the most cutting-edge OTA reconciliation technology and services and allows Preferred Hotels to save time and money on OTA Commissions.

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Hotel Business

MAY 8, 2024

Officials of Ashburton Hospitality, a full-service consultancy firm focused on asset management, has added 10 hotels to its expanding portfolio. The Marriott-, Hilton- and IHG-branded hotels are located throughout the Midwest, Eastern seaboard and southeastern U.S. The hotels include Castle Hotel, Autograph Collection in Orlando; a Homewood Suites in Perimeter in Atlanta; Hotel Indigo in Tuscaloosa, AL; a Courtyard by Marriott in Madison, WI; a Hampton Inn in Madison, WI; and a Homewood Suites i

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Communication 111

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

eHotelier

MAY 8, 2024

Forget everything you thought you knew about branding. Unfortunately, there is a common misconception about what branding actually means. While a logo and c.

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7 Shifts

MAY 8, 2024

86’d: 7shifts’ old dirty apron. In: A refreshed 7shifts uniform. That’s right. With our new logo and brand design, we’re renewing our focus on our restaurant partners for the years ahead. Today, I’m excited to share our updated brand and what’s to come for our amazing customers — including why we made these changes and how we’ve connected the entire restaurant employee experience.

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Scheduling 97

eHotelier

MAY 8, 2024

Rates and packages must be competitive, but so must service levels, amenities and onsite programming in order to ensure lasting success.

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Guides: Lodging Magazine

MAY 8, 2024

CARLSBAD, California—Stone Yard, Inc. announced its design partnership with Roger Thomas and the launch of his eponymous collection. As the first collaboration between the interior designer and the California-based furnishings manufacturer, the Roger Thomas Collection at Stone Yard, Inc. reflects Thomas’ career in hospitality design and the brand’s manufacturing capabilities.

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Magazine 109

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 8, 2024

The Riu Palace Aquarelle is the RIU Hotels & Resorts chain’s first establishment in Falmouth, the capital of Trelawny parish, just 35 minutes from Montego Bay airport and two hours from Kingston. The new 5-star, 24-hour all-inclusive hotel has a total of 753 rooms and is the ideal choice for families or groups of friends thanks to its 180 triple rooms and 26 family suites.

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Eat Restaurant Management

MAY 8, 2024

It's no surprise, deciphering spreadsheets and tracking every penny can take the joy out of running a restaurant. Therefore, restaurant accounting software is the chef’s secret ingredient for financial efficiency.

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Accounting 104

EATER

MAY 8, 2024

Lily Fossett Homemade seafood stock is easier than you think, as long as you follow a few simple rules As someone who lives in a small town with an actual working fish dock, I’ve been expanding my seafood repertoire. After mastering seasonal monkfish and oyster shucking, I wanted to try something more challenging, but also sustainable. So I set my sights on homemade seafood stock.

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Definition Marketing 97

Fast Casual

MAY 8, 2024

Noodles and Co, Mooyah, Clutch Coffee and Hyve execs discuss why successful loyalty platforms feature 1. Ease of use. 2. Engaging offers and new products. 3. Heavy adoption by customer base driven by employees actively promoting 4. Personalization. 5. Data analytics. 6. Seamless integration.

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90

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.