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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility. This is not a time to roll out a new policy.

Training 153
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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Some common FOH positions include host/hostess, server, bartender, and food runner. A good candidate for these roles would possess strong communication skills, a friendly and upbeat personality, the ability to multitask in a fast-paced environment, and a genuine passion for customer service.

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Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

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Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Prime costs are a critical component of your restaurant’s profitability, and mastering them is essential for long-term success in the competitive food service industry.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* “The addition of Toast Hardware grew our team’s productivity, increased our speed of service, and allowed us to serve more guests.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

Enables servers to cover more tables and drive faster table turns and larger transaction volumes with customer-centric ordering. He and I visited Eataly's Flatiron location early on and were impressed with the variety and quality offered and how well it presents legitimate Italian cuisine," added Brannigan. ParTech, Inc.

Catering 143
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MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

In the meantime, until restaurants can secure total ownership, social media presents a strong opportunity for restaurants to build brand loyalty, interact with diners and drive growth as 48 percent of consumers follow a restaurant or food brand’s account, and 21 percent have selected a restaurant based on a social media post.

Book 221