Tue.May 07, 2024

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How personalized upselling and cross-selling can transform your hotel’s bottom line

eHotelier

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

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A Tight Labor Market: The New Normal

Modern Restaurant Management

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. As we press on into 2024, it's crucial for business owners to recognize the complexities and nuances of these shifts so they can stand the best chance of winning the talent race.

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Accor grows its portfolio in the Sunshine State, signing Mercure Brisbane Spring Hill

eHotelier

Accor, Australia’s largest hotel operator, is excited to expand its network of Brisbane hotels with the addition of Mercure Brisbane Spring Hill in the heart of the River City.

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EOI Bakery

Hospitality Magazine

For more than 90 years, EOI has proudly developed and consistently supplied the Australian bakery industry with an extensive range of trusted, readily available premium bakery margarines and shortenings. EOI is proudly 100 per cent Australian made and owned. EOI’s trusted products include pastry and cake margarines and shortenings; butter substitutes; creaming shortenings; custard and pie fillings; and vegetarian and vegan margarine and shortening options.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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art’otel London Hoxton is now open!

eHotelier

art’otel, the contemporary lifestyle hotel brand part of the Radisson family of brands, is pleased to announce art’otel London Hoxton officially opened its doors on 24th April 2024. Offering a one-of-a-kind hotel experience, the hotel fuses art, design and hospitality to add to London’s ever-evolving, popular Hoxton and Shoreditch neighbourhoods.

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More Trending

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Justin Champman appointed General Manager at Hotel Champlain

eHotelier

Hilton Burlington Lake Champlain, soon to be Hotel Champlain, is pleased to announce the appointment of Justin Chapman as the new General Manager of the hotel. Bringing over 14 years of hospitality experience, Justin has moved up through Aimbridge Hospitality to step into the role of General Manager at Hilton Burlington Lake Champlain, soon to be Hotel Champlain.

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Tasman Foods

Hospitality Magazine

With more than 34 years’ experience, Tasman Foods is one of Australia’s foremost suppliers of premium frozen finger foods and seafood. Beginning with a focus on Asian cuisine, embark on a journey through flavour as Tasman Foods brings the most authentic and delectable tastes straight from their kitchen to yours. Explore bespoke handmade products that are tailored to elevate every dining experience and offer a wide range of flavours to suit any palate.

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Aussie hotel wins Best of Choice at International Awards in Las Vegas

eHotelier

Perth’s Ingot Hotel (Ascend Hotel Collection™) and Japan’s Comfort Hotel Nagoya Meieki Minami have both been recognised with prestigious 2024 “Best of Choice” Awards announced at the Choice Hotels International, Inc. 68th Annual Convention in Las Vegas.

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Devondale

Hospitality Magazine

Devondale is one of Saputo Dairy Australia’s leading brands due to its quality, affordability, versatility, and portfolio offering. Products in the Devondale portfolio include mozzarella, cream cheese, butter, fresh cream, and UHT milk available in various sizes and formats fit for purpose for HoReCa. Devondale is part of a portfolio of brands manufactured by Saputo Dairy Australia, a leading dairy processor in the country, and is part of Saputo Inc., one of the top 10 dairy processors in the wo

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Phuket Hotels Association raise funds for hospitality students

eHotelier

Phuket Hotels Association, the non-profit organisation of hoteliers focused on creating a sustainable future for Phuket, has announced that its “Absolutely Fabulous Travel Sale” is back with an amazing array of prizes, including heavenly hotel stays and aspirational travel experiences all around the globe.

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BioPak

Hospitality Magazine

Discover the forefront of sustainable packaging solutions and stay ahead of single-use plastic bans with BioPak. The team can offer compliant packaging alternatives crafted from certified compostable and rapidly renewable materials, reflecting the brand’s unwavering commitment to sustainability while delivering quality without compromise. Visit the BoiPak team at stand F43 to learn more about its innovative products and receive a complimentary packaging assessment tailored to your specific needs

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Maestro PMS Launches MezzoPay Embedded Payments

eHotelier

Maestro PMS, a Web Browser-based cloud and on-premises all-in-one property-management system, announced the addition of MezzoPay as its new embedded payment processing solution. Powered by Fullsteam, MezzoPay equips hoteliers with the ability to offer seamless and secure transaction capabilities directly embedded within the hotel PMS.

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UNOX

Hospitality Magazine

UNOX Australia invites guests to stand C2 at Foodservice Australia to experience its cutting-edge foodservice equipment and commercial ovens. Join the UNOX team and esteemed partners as they tantalise your tastebuds with delectable dishes across three exciting zones: UNOX’s CHEFTOP-X™ with SPEED-X™ and EVEREO® will command your attention by preparing a variety of food products throughout the day.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hospitality Industry Outlook 2024

eHotelier

Travel demand is likely to stabilize in 2024 benchmarking record occupancy and rate. Current trends indicate that the industry is reporting a decline in many markets for leisure travel (Thursday – Saturday as many consumers are getting out priced in the market), while group travel remains strong as Milwaukee will experience in 2024; with a slight increase in corporate bookings (Monday – Wednesday travel).

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Westgold

Hospitality Magazine

Boasting mountainous lashings of pure, rich flavour and creamy texture, Westgold Butter and UHT cream bring natural quality from New Zealand’s remote, lush West Coast pastures to culinary professionals who choose a higher standard. Grass-fed and free-range cows turn lush grass into a super-rich milk that creates simply outstanding dairy — products that Westgold believe can’t be replicated anywhere else in the world.

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Mahak Sharma appointed General Manager at Holiday Inn Abu Dhabi

eHotelier

Holiday Inn Abu Dhabi has appointed Mahak Sharma as general manager. Sharma has held key managerial roles at hotels including Holiday Inn & Suites Festival.

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Mission Foods

Hospitality Magazine

Mission Foods believes good food can take you places. As a global brand known around the world, Mission Foods has always strived to help foodservice professionals explore the endless possibilities through its range of products. Ready for a gamechanger? Mission Foods’ souvlaki bread is it and has a soft and fluffy texture that is perfect for dinner and lunch menus as well as snacks.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Leaning In: TPG’s Perelmuter Oversees Host of Changes, New Initiatives

Lodging Magazine

With its acquisition of Marshall Hotels & Resorts just over two years ago, TPG Hotels & Resorts entered a new era. A host of subsequent moves and ongoing initiatives demonstrate that the longtime owner/operator is clearly “leaning in” to the changes that are designed to take it to the next level. A recently launched division for independent and lifestyle hotels, a new operational hub in Dallas, and several key personnel additions are among the highlights […] The post Leaning In: TP

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Training Online Food Safety

Hospitality Magazine

Training Online Food Safety offers a leading New South Wales food safety supervisor course, an essential for those aiming to excel in food safety supervision. Designed to provide comprehensive knowledge on hygienic practices (SITXFSA005) and safe food handling (SITXFSA006), it equips participants with the skills necessary to ensure food safety standards.

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US extended stay RevPAR declines for first time in three years

Serviced Apartments

US: The 2024 First Quarter US Extended-Stay Hotels Report, published by The Highland Group , reveals a decline in RevPAR for the first time in three years. The 1.6 per cent decline in extended-stay hotel RevPar in Q1 2024 (compared to the same period in 2023) was the first contraction since RevPar started rising in April 2021. Lower priced extended-stay hotels led the decline but economy and mid-price segments made gains relative to corresponding classes of all hotels.

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PremierNorthpak

Hospitality Magazine

For more than 35 years, PremierNorthpak has been recognised as a market leader in delivering sustainable food packaging products and solutions to Australia’s cafés, patisseries, restaurants, hotels, catering companies, food-to-go chains, and fast-food businesses. Good packaging not only holds your food, but it also frames it and creates a positive and lasting impression with customers.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Accor launches Mercure-branded hotel in Chandigarh, India

Hotel Management Network

Accor expanded its presence in India with the opening of a hotel under its midscale brand Mercure in Chandigarh. The post Accor launches Mercure-branded hotel in Chandigarh, India appeared first on Hotel Management Network.

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PFD Food Services

Hospitality Magazine

PFD Food Services is 100 per cent Australian and has more than 70 strategically located distribution centres across the country. PFD Food Services deliver an extensive range of fresh meat and seafood together with frozen products, drygoods, paper products, and cleaning solutions. Come visit PFD Food Services at stand N24 to meet the New South Wales team, sample a selection of fresh meat and seafood, and discover how they can work with you and become your one stop for all your foodservice needs.

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Just Another Member of the Diaspora, Writing About Mangoes

EATER

Salivating at the mango slices. | Shutterstock I didn’t grow up eating them, but here I am all the same Kesar mango season arrived like the greatest FOMO. A friend posted on her Instagram stories that they were back, $40 a case at Patel Brothers (my closest South Asian grocer) behind the cash register, and I already felt like I was wasting time. I could make it there myself a few days later, but every day felt like a clawing panic.

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Milklab

Hospitality Magazine

Milklab Lane is Milklab’s new trade show experience inspired by Melbourne’s urban coffee culture. Reminiscent of the streets of Melbourne, the new-look Milklab stand incorporates exterior, hole-in-the-wall style cafés and funky coffee carts. Guests are encouraged to explore and discover the laneways of Milklab where they can enjoy a unique and exciting coffee experience that showcases the perfect pairings and highlights tasting notes of the Milklab range.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.