Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

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Training Information Document Customer Service 52

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

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Training Document Communication Customer Service 52

Hotel Owner

JUNE 26, 2023

Depending on their job role, there are a mix of mandatory and recommended training options. Additional learning includes podcasts and personal development e-learning courses – giving employees training resources that are easily accessible via mobile phone apps and online. And what advantages can an employee benefit from?

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Training Accounting Presentation 111

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

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Training Customer Service Communication Document 52

Synergy Suite

JANUARY 24, 2023

In this article we’ll go over knife safety training in the restaurant: what it is, why you should care, and what you should cover in your restaurant training program. What is Knife Safety Training? A great knife safety training program covers all the aspects of owning and using a knife.

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Training Maintenance Document Definition 52

Synergy Suite

JANUARY 21, 2023

In this article, we’ll discuss all the major questions surrounding food safety training for restaurant employees, so you can have a proper and complete food safety training program in your food business. What is Food Safety Training? Why is Food Safety Training Important?

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Training Presentation Document Information 52

Synergy Suite

JANUARY 19, 2023

The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations. However, there may be times when you will need to hire from elsewhere for these positions, which will definitely make training a little more complicated, and will take a bit more time.

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Training Scheduling Customer Service Communication 52

Synergy Suite

JANUARY 20, 2023

As a result, it’s in your best interest to ensure that you have the proper training program for your store and general managers. Note that if you have an assistant general manager role in your restaurants, many of the restaurant training topics here will apply to their training as well.

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Training Scheduling Customer Service Budgeting 52

EHL Insights

FEBRUARY 2, 2024

One crucial aspect of maintaining excellence and competitiveness is ensuring that your staff is well-trained and equipped with the right skills. However, hotels often face the dilemma of choosing between in-house training and external training programs.

Training 52

Training 52

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Information Scheduling Definition 52

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Then you can adapt your restaurant training manual to match. Prep Cooks vs. Line Cooks: What’s the Difference?

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Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 17, 2023

Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant. Training Topics for Front-Line Crew Members Training front-line team members is essential for ensuring a smooth and efficient operation.

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Training Customer Service Communication Sanitation 52

Lodging Magazine

APRIL 26, 2023

This culture must extend through the entire organization, especially into HR and management, through open-door policies and proper de-escalation and crisis training.

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Training Magazine 108

Modern Restaurant Management

AUGUST 1, 2022

While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. GMs have a lot of different responsibilities, including managing store operations, inventory, handling guest experience and managing budget.

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Scheduling Training Server Budgeting 203

Hotel Owner

JANUARY 18, 2023

In his new role, Carroll will oversee the HR requirements and people development across Sonas Hotel’s focusing on training, recruitment and retention. As such, we are focusing even more investment on expanding our dynamic team and supporting training and development within the company.

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Training People Development 105

Hotel Owner

DECEMBER 20, 2022

The Lympstone Manor hotel in Exmouth Devon has joined the Concord Hotels group, which provides training for hoteliers and chefs in the hotel industry. The hotel is the latest in a succession of luxury establishments to join the organisation in an aim to get more college graduates in hospitality well trained in the hospitality industry.

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Training 105

Modern Restaurant Management

OCTOBER 9, 2023

Providing mental health awareness and resilience training to all employees can help promote a supportive work environment. Training and Education Having a well-prepared response and support plan is crucial for effectively addressing mental health concerns in the workplace.

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Workshop Training Scheduling Communication 196

Hotel Business

JANUARY 5, 2024

Hotel development and management company Concord Hospitality has promoted Crystal Thrasher to the position of VP, HR services. “Crystal has continuously shaped our company’s success, fostering an environment of collaboration, growth, and employee wellbeing,” said Debra Punke, chief HR officer, Concord Hospitality.

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Training 64

Hotel Owner

FEBRUARY 16, 2024

With 70 people currently completing an apprenticeship, Hand Picked Hotels currently has apprentices training for roles including data analyst, sales, HR, people professional, learning and development practitioner, spa therapist, and chartered manager.

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Training 52

Hotel Owner

SEPTEMBER 27, 2023

Joining from Grantley Hall where he was training manager, Wanless brings with him upwards of 12 years’ experience handling people development across the hospitality sector. The Lancaster Landmark Hotel Company has announced the appointment of Andrew Wanless as its new group talent development manager.

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Training People Development 97

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. Particularly for HR operations, removing administrative burdens and enabling HR professionals in your organization to focus on culture, training, and hiring will significantly increase the odds of success.

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Presentation Market Forecasting Sanitation Scheduling 197

Hotel Owner

MARCH 18, 2024

Focus Hotels has named Niki Ball as its new human resources director , bringing over 30 years of HR management experience in the hospitality sector. Ball’s expertise lies in recruitment, training, employee engagement, and shaping HR infrastructure.

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Guest Satisfaction Training 52

Hotel Owner

SEPTEMBER 8, 2023

His responsibilities include compliance, elements of HR and finance, maintenance, and staff training. Steve Cowie brings a fresh approach to the role, with 12 years of experience in various hospitality and retail establishments, and seven months of experience as assistant manager at The Devonshire Hotel.

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Maintenance Customer Service Training 105

Modern Restaurant Management

OCTOBER 25, 2023

The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. People in the restaurant industry are trained to serve others to the best of their ability. Openly discussing the topics will destigmatize mental wellness.

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Front of House Workshop Training Back of House 188

Modern Restaurant Management

MAY 30, 2023

Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off. Don’t skimp on onboarding and training.

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Scheduling Communication Bookkeeping Training 179

Les Roches

DECEMBER 21, 2022

Human resources (HR) can be a valuable and enjoyable career for the right people, but you need the right skills and experience to help you make the most of it. What is an HR manager? This includes everything from recruitment and hiring to improvement plans and training schedules for employees. Writing job listings.

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Hospitality Management Training Scheduling Communication 52

Hotel Business

APRIL 1, 2024

He oversees the company’s more than 2,000 employee-based, training programs, compensation and benefits, and recruiting of corporate and hotel-level roles. “I believe that with my background I can provide immediate value to many core HR processes, which can help get Selina back to a foundation from which it can grow.

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Travel and Tourism Catering Training Marketing 64

Hotel Owner

NOVEMBER 18, 2022

Five members of hospitality staff at Crieff Hydro hotels in Scotland have graduated from a management training course. A further five staff are currently undergoing the training programme. The graduates are filling roles including assistant banqueting, events manager, front office manager and HR Assistant across the various hotels.

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Training Hospitality Management Events 105

Modern Restaurant Management

APRIL 23, 2024

Has a recent state law change made sexual harassment training mandatory, but you don’t know where to begin? Internal complaint procedure This section should discuss how management and/or HR will handle the sexual harassment complaint, step-by-step. Are your existing standard operating procedures working as well as they could?

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Definition Training Article Document 100

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

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Training Scheduling Document Regulatory Compliance 52

Hotel Owner

MAY 22, 2023

He will also be responsible for creating new and innovative ways to train and develop existing employees.

Communication 105

Communication Training 105

Synergy Suite

JUNE 27, 2023

Restaurant HR and Payroll Solutions HR software and payroll functions are strongly connected with labor and employee scheduling. Integrated systems allow for seamless sharing of data between scheduling, HR, and payroll software.

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POS Systems Scheduling Information Procurement 52

7 Shifts

FEBRUARY 10, 2022

Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. From hiring to onboarding, training, scheduling, payroll, and retention—you'll have everything you need to build strong, happy restaurant teams in one spot. What does this mean for you?

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Scheduling Communication Training 179

Hotel Business

JANUARY 5, 2023

Angela Muschek promoted to corporate director, HR. The creation of a new corporate guest service support manager role which will be dedicated to training, directing and developing efficient management of on-property guest services. Regina Pruitt hired as VP, finance. Jennifer Jost promoted to VP, marketing. New operational roles.

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Front of House Back of House Guest Services Training 59

Hotel Owner

FEBRUARY 16, 2024

Currently, the group has apprentices training for various positions, including data analyst, sales, HR, spa therapist, and chartered manager. With a focus on proactive engagement, Hand Picked Hotels encourages candidates to express their interest in specific apprenticeship roles.

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Accounting Training Marketing Book 52

Modern Restaurant Management

NOVEMBER 21, 2019

Pal’s Sudden Service, a fast food chain in northeast Tennessee and southwest Virginia, keeps turnover low by investing heavily in training and certification in an ongoing way, so employees are constantly learning. Secondly, fast food companies can use communication to reduce turnover by thinking about onboarding as an ongoing process.

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Communication Training Information Presentation 133

Modern Restaurant Management

FEBRUARY 24, 2022

There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar. As noted above, there is no one great secret or cure; however, providing better safety training and tools to our new hires is worth the time and the money.

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Training Housekeeping Server Article 197