Horizon Hospitality

JULY 16, 2025

Remote-Ready Roles: Marketing, revenue management, HR, and reservations teams are increasingly operating in hybrid or fully remote models. While front-line roles (like housekeeping or F&B service) still require in-person presence, many back-of-house and corporate roles are now being reimagined.

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Modern Restaurant Management

JUNE 3, 2025

In this video, Carrie Luxem of Restaurant HR Group tackles these critical compliance topics head-on, breaking down the essential information operators need to understand joint employment, master overtime calculations for employees working across multiple restaurant locations, and develop effective communication strategies.

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Hospitality Net

JULY 16, 2025

M3, the hospitality industry’s leading cloud-based financial software platform, announces the recent appointment of Klavs Miller as Chief Technology Officer (CTO) and Allison Carter as Vice President of Human Resources.

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Modern Restaurant Management

MAY 13, 2025

They expect diversity and inclusion to be woven into the workplace culture, not just an HR talking point. Inclusion isn’t optiona l: 91 percent of Gen Z believe everyone should be treated equally.

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Modern Restaurant Management

JUNE 17, 2025

For restaurants, seasonal staffing is a constant juggling act. When gearing up for patio season, holiday rushes, or summer tourism surges, operators rely on a rotating cast of temporary workers to keep the business running smoothly. High turnover is often seen as inevitable in seasonal roles.

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Customer Service Communication Document Training 176

Hospitality Magazine

APRIL 16, 2025

Grand-Milkovic points out that solo operators wear all the hats, from HR and finance to team building, social media, and SEO. The list is exhaustingly endless. Its just you in charge of numerous staff. As an individual leader, I found that I needed to seek out not only other women in hospitality, but those in other industries.

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Events Information Magazine 130

Hospitality Net

JULY 14, 2025

Moving beyond traditional food and beverage solutions, the company has developed a hardware-agnostic platform designed to support workflows across an entire property – from POS and PMS to reputation management and HR applications.

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Hotel Business

MAY 22, 2025

He leads the people & culture, HR systems, benefits and corporate communications teams for Remington and the Ashford Group of Companies. The call to action is clearhospitality companies and their leaders must take an active role in developing the next generation, ensuring a strong and sustainable future for the industry.

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Revenue Hub

JUNE 27, 2025

And in HR, platforms like Workday replaced sprawling tech stacks for a reason: simplicity drives efficiency. Other industries have faced similar challenges and moved toward unified platforms. In marketing, for example, tools like HubSpot emerged as a favored alternative to managing ten different point solutions.

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Accounting Article Training Information 81

Horizon Hospitality

MAY 21, 2025

Ask HR or your manager about the wellness benefits available to you. Use the Benefits Available to You Many companies now offer mental health resourceswhether its an Employee Assistance Program (EAP) , wellness app, or free counseling sessions. Then follow through by blocking a specific time on your calendar to make use of these tools.

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Hospitality Net

APRIL 8, 2025

The hospitality industry demands efficient payroll and HR management solutions to maintain competitiveness and operational excellence. Recognizing these unique challenges, M3, based in Lawrenceville, GA, and Inova Payroll, headquartered in Nashville, TN, joined forces 10 years ago.

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Accounting 40

Modern Restaurant Management

APRIL 3, 2025

I have a varied background in sales, marketing, and HR. Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. and how she creates a team culture where everyone contributes.

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Modern Restaurant Management

APRIL 18, 2025

As AI is connected, via agents, to both virtual and physical entities – from inhouse HR systems to drive-through terminals – the permutations for potential vulnerabilities explode in volume. It’s easy to see the appeal of an AI ‘manager’ that can take over tasks like staff rostering and holiday allocations.

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7 Shifts

NOVEMBER 27, 2024

7shifts checks a lot of those boxes of responsibilities as a business owner when it comes to scheduling, HR, communication. I just think it takes setting up processes, finding tools that help you,” says Allie. It provides a lot of relief for business owners.”

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Scheduling Communication Information Training 78

Hotel Business

JUNE 23, 2025

There’s no question that HR professionals who use AI see faster hiring—52% faster, according to our 2025 Global Guide to Hiring. It can chat with candidates, assess their skills, schedule interviews and even conduct on-demand interviews around the clock. But beyond speed, they also save hours of talent team time.

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Scheduling Customer Service Communication Information 52

Modern Restaurant Management

DECEMBER 26, 2024

To remain resilient, businesses must prioritize enterprise risk management (ERM) strategies that integrate risk management, HR and insurance planning. Creative problem-solving will define the most successful restaurant operations in 2025.

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Training Beverage Operations Maintenance Scheduling 167

Modern Restaurant Management

MARCH 11, 2025

While the immediate impact of COVID-19 was devastating, the silver lining is that it forced operators, leaders, and HR professionals to rethink how they work, lead, and grow. The pandemic was a shared hardship, but it was also a collective masterclass in resilience. The biggest shift? Efficiency and strategic outsourcing.

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Modern Restaurant Management

OCTOBER 24, 2024

Our pandemic priority was people, more than food, and we were able to instate employment policies and HR standards that are radical for the industry, but caused few waves in the chaos. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

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Synergy Suite

APRIL 9, 2025

The Competitive Edge: Centralized Back-of-House Operations By centralizing core functions such as payroll, HR, and supply chain management, restaurant groups improve efficiency and reduce costs. Lets explore how the right technology transforms restaurant chain management.

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POS Systems Back of House Scheduling Communication 52

CN Traveler

JULY 14, 2025

Book now at Booking.com Book now at Expedia Pinterest Julien Viry HR Hôtel & Spa Marin Forget generic beach resorts. At HR Hôtel & Spa Marin, the Atlantic Ocean takes center stage, its rhythm helping to lull guests into a state of complete relaxation.

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Revenue Hub

JUNE 13, 2025

Operations and HR use AI to align staffing with booking trends. Silos begin to dissolve as teams share AI-generated insights to make smarter, faster decisions. Marketing and revenue work together on targeting the most profitable guest segments. Guest service teams tap into behavioral data to personalize every interaction.

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Training Guest Satisfaction Book Budgeting 65

Synergy Suite

JULY 8, 2025

Instead of being forced into a one-size-fits-all solution, users can select only the tools they need—whether it’s for inventory tracking, labor management, purchasing, food safety, or HR workflows. This modular approach, combined with real-time data access, helps restaurant teams react faster and make proactive decisions.

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Modern Restaurant Management

MARCH 31, 2025

This includes reviewing insurance coverage, ensuring your contracts are solid and training team member with HR (human resource) best practices. Start by developing risk management strategies that address potential concerns you believe can impact any aspect of the business.

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Document Information Communication Training 88

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. As labor costs rise and compliance becomes trickier to navigate, keeping high-performing employees on staff will prove a vital cost-saving measure.

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Scheduling Definition Budgeting Training 100

Hotel Business

JANUARY 8, 2025

In addition, he will also oversee Westgate Las Vegas Resort & Casino and HR. Jared Saft , an 18-year veteran of Westgate, has been promoted to chief business & strategy officer and will continue to lead marketing, hotel sales, product development and owner services, while also overseeing the company’s long-term growth strategy.

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Customer Service Marketing Accounting 64

Hospitality Net

APRIL 28, 2025

Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointments of Jessica Heger Michalak as senior vice president of operations, Stefanie Chenok as senior vice president of human resources and John (..)

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Information 52

Modern Restaurant Management

DECEMBER 3, 2024

This can be done by working with your HR team or an outside consultant who can interpret assessment results and apply them to your specific environment. That’s why it’s essential to understand the results of workplace assessments and how to successfully implement what you learn.

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Hotel Business

NOVEMBER 6, 2024

McKibbon Hospitality has appointed Mike Dickey as SVP, HR. We are pleased to welcome Mike Dickey to the McKibbon team to lead these efforts as SVP, HR. In addition to these roles, Dickey also served as area director, HR for Republic Services, Inc.

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Modern Restaurant Management

JULY 3, 2025

Owning a restaurant is difficult enough on its own, without the added challenge of managing payroll. With tight budgets and slim margins, many owners try to cut costs by managing tasks like payroll, tip outs, and compliance themselves—often using manual methods or a patchwork of tools.

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Scheduling Budgeting Training Information 88

Modern Restaurant Management

JULY 7, 2025

In one of our workshops, that same HR Director shared a story that drove this point home. The only person who knows the real problem is the person living it. Listening gets you closer to understanding, but then you need to take it further and ask open-ended questions. There was an employee who kept coming to work with a stained apron.

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Hotel Business

MARCH 17, 2025

Key legislative priorities: Expanding access to capital by supporting HR 1893 & S.901 These discussions focused on advocating for solutions that will drive industry stability, promote competition and support small business owners, according to the association.

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Hotel Owner

MAY 1, 2025

Emma Yearwood joins as group people director, bringing over 15 years of HR leadership experience. Goodwin-Allen, who held a Michelin star at Northcote for 23 years, expressed excitement about embracing British seasonal ingredients and contributing to The Beaumonts overall F&B direction.

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Hotel Business

JANUARY 8, 2025

She has held senior HR roles at public and privately held companies across the fashion, media and financial services industries. ” Smith currently serves as an independent director and member of the Human Capital Committee for Unity Software (U). Before joining Four Seasons, she served as chief people officer at Tory Burch.

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Communication 59

Hotel Business

NOVEMBER 5, 2024

She was named group director, quality & rooms in 2020 and her subsequent appointment in May 2023 as chief people & culture officer with the task of driving the group’s evolution from HR to people & culture.

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Hotel Owner

APRIL 25, 2025

Oliver brings 15 years of HR leadership experience from companies including Walmart and HanesBrands, and will oversee Hyatts global HR strategy. Hyatt Hotels has appointed Kristin Oliver as its new chief human resources officer , effective May 2025. She succeeds Malaika Myers, who is retiring after seven years.

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Hotel Owner

MARCH 5, 2025

Additionally, he will work with HR to develop The Newts Chef Academy. He will champion an estate first approach, using homegrown estate-made produce to showcase the Somerset landscape through its cuisine as well as sharing the estates story with guests through workshops and events.

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