EATER

MAY 3, 2024

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Hospitality Net

MAY 3, 2024

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

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EATER

MAY 3, 2024

California’s ban on so-called junk fees, SB 478, goes into effect on July 1. But the attorney general’s office has yet to outline how the law will be enforced, leaving restaurant and bar owners anxious and worried.

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Modern Restaurant Management

MAY 3, 2024

Ever-popular coffee is also proving to be an uber versatile ingredient for restaurants, bars and coffeehouses. More than half of North America’s 50 Best Bars have coffee cocktails on their signature menus, according to bar inventory resource, Backbar. According to a recent survey , one in four Americans like to drink espresso martinis, and in 2024, the cocktail trend remains strong, having experienced a 50 percent growth over the preceding 12 months.

Catering 88

Catering Magazine 88

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hotel Business

MAY 3, 2024

Driftwood Capital has acquired the Marriott Raleigh Durham Research Triangle Park, a 225-key, full-service, upper-upscale hotel located in North Carolina’s Research Triangle area. The company will carry out an extensive renovation project to enhance numerous features throughout the hotel. Franklin BSP Realty Trust originated a multimillion, two-year loan with three one-year extension options at a competitive interest rate. “The acquisition of Marriott Raleigh Durham Research Triangle Park

Budgeting 105

Budgeting Marketing 105

Hotel Business

MAY 3, 2024

Lark Hotels has opened the Stilwell Hotel in Carmel-by-the-Sea, CA. The property features 42 guestrooms, as well as several custom fountains, including a 20-by-18-ft. living water wall. “Carmel-by-the-Sea has an innate charm and a warmth that we have always been drawn to,” said Lark Hotels CEO Peter Twachtman. “We’re proud of Stilwell Hotel’s embodiment of that warmth and hope locals and visitors feel the same embrace from this modern, luxurious interpretation of Carmel.

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EATER

MAY 3, 2024

Netflix In his directorial feature debut, Jerry Seinfeld tries to put a madcap spin on the Cold War-era race to create the Pop-Tart It’s garbage day one morning in 1963 in Battle Creek, Michigan. While he’s on his way to work, a Kellogg’s employee named Robert Cabana sees two kids climb straight into a dumpster. They’re happily shoveling breakfast pastries down their maw, cheeks ruddied by the strudel’s crimson sludge.

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Revenue Hub

MAY 3, 2024

In response to the post-pandemic demand surge and faced with constricted inventory due to labor shortages, rising supply costs, and other challenges, hoteliers pushed their prices back to pre-pandemic levels in record time. NB: This is an article from ZRM | Zwibak Revenue Management Subscribe to our weekly newsletter and stay up to date It was understandable that hoteliers would push rate – a hotel’s goal is to maximize revenue and profit, and they had a lot of missed opportunity to

Marketing 98

Marketing Pricing Special Events Book 98

Lodging Magazine

MAY 3, 2024

Over 6,600 attendees gathered for Choice Hotels International’s 68th Annual Convention at Mandalay Bay in Las Vegas, Nevada. This year’s agenda was themed “Next Level” after its marketing strategy and offered a comprehensive array of educational sessions, brand programs, and networking opportunities. Within the past five years, Choice Hotels has experienced a surge in revenue and membership expansion, driven by the integration of Radisson Hotels Americas onto its digital platforms.

Magazine 98

Magazine Marketing Events 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

MAY 3, 2024

From adaptogen powders to AG1 and collagen, why are so many of us self-medicating with supplements? When my first novel was released in 2017, I found myself depleted and exhausted. For an introverted writer, going on a book tour was a shock to the system. For the first time, I was speaking in public, fielding questions about writing, trying to put words to an intuitive endeavor.

Book 95

Book Marketing Document Pricing 95

Revenue Hub

MAY 3, 2024

We have written extensively about to take your hotel to the next level. As strategy is one of the most essential parts, we would like to share with you a summary of all the top tips we provide. NB: This is an article from Xotels Subscribe to our weekly newsletter and stay up to date The Basics of Managing Revenue In our recent articles about What is Revenue Management and their Free Revenue Management Book for Hotels we explain everything in detail about what the concept of revenue management is

Pricing 92

Pricing Book Article Marketing 92

Hospitality Net

MAY 3, 2024

Hotel Managers have one of the most challenging yet rewarding jobs in hospitality, and that’s why the job is not for the faint-hearted. The role attracts those who have high ambition, a passion for service, and are natural-born leaders. A career in hotels can be exciting, luxurious, and lead you to travel the world. Whether you work in a boutique hotel or a multinational chain, the day-to-day challenges can be similar.

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Revenue Hub

MAY 3, 2024

As renowned author Maya Angelou once said, “ People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment is at the core of what most hoteliers strive to achieve for guests during their stays, with a keen focus on guest satisfaction remaining an essential element of any successful property’s operations.

Customer Service 88

Customer Service Guest Satisfaction Communication Article 88

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

MAY 3, 2024

This report highlights the key trends in the Indian hospitality industry in 2023 along with the sector performance metrics, brand signings, and brand openings during the year. It also provides our outlook for the sector for 2024.

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Modern Restaurant Management

MAY 3, 2024

Learn how "The Keith Lee Effect" is helping restaurants. The food reviewer was profiled by CBS News.

Marketing 88

Marketing 88

Hospitality Net

MAY 3, 2024

They are generally circled out in any hotel commercial team’s calendar as critical points to drive revenue and consequently you must have the right strategy in place.

Events 88

Events Pricing 88

Revfine

MAY 3, 2024

When the desktop computer came along, it needed human input. It’s no different with an RMS (revenue management system.) Even an AI-enabled RMS can’t think independently (and that’s a good thing!) You’ve probably heard plenty about AI (artificial intelligence) chatbots that learn from biased human language and “deep fakes,” which are the 21st c. version The post Why Revenue Management Systems Will Never Replace Human Revenue Managers appeared first on Revfine.com.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

MAY 3, 2024

I recently wrote an article for Entrepreneur.com that I wanted to share with our Insights Audience and expand further on in relation to the 2023 Guest Experience Benchmark Report. In today’s digital era, where every consumer interaction can be broadcasted globally in seconds, reputation management has never been more challenging or crucial. As businesses grapple with the power of online reviews and social media, proactively managing and safeguarding a brand’s public image is essential for sustai

Article 84

Article 84

EATER

MAY 3, 2024

How corporate greed plays a role in making bird flu outbreaks — and egg prices — worse.

Pricing 108

Pricing 108

Hospitality Net

MAY 3, 2024

In a virtual roundtable discussion hosted by HSMAI Europe on Thursday last week, senior revenue management executives gathered to delve into the evolving landscape of Creating a Total Revenue Management (TRM) Culture in the hospitality sector. The discussion was moderated by Shumi Khan, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board.

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Hotel Business

MAY 3, 2024

InterContinental Hotels Group PLC (IHG), for the first quarter ended March 31, reported global RevPAR increased 2.6% compared to the same period last year, with the Americas down 0.3%, Europe, Middle East, Africa and Asia (EMEAA) up 8.9% and Greater China up 2.5%. “Global RevPAR in the first quarter of 2024 continued to grow, up 2.6%, reflecting the strength of our globally diverse footprint,” said Elie Maalouf, CEO, IHG Hotels & Resorts. “There was an impressive performance in E

Marketing 64

Marketing Pricing 64

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 3, 2024

Accor is proud to have participated to the Future Hospitality Summit, which returned to Saudi Arabia this year, bringing together the Kingdom’s leading industry experts. From 2022 to 2032, the growth rate in the GCC’s tourism sector is projected to be 13.6% with a potential market value of 65.5 billion USD. Accor, firmly rooted in the Middle East, responds to the dynamic shifts in travel preferences and consumer needs, seamlessly adapting to expectations in this thriving market, such as sustaina

Travel and Tourism 80

Travel and Tourism Marketing 80

Hotel Management Network

MAY 3, 2024

Christie & Co, a specialist business property adviser, has finalised the sale of the Royal Goat Hotel in Beddgelert, North Wales, UK. The post Sale finalised for Royal Goat Hotel in North Wales appeared first on Hotel Management Network.

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Hospitality Net

MAY 3, 2024

Two Hyatt-branded hotels set to debut in Madinah as Hyatt House Madinah KEC and Hyatt Centric Madinah KEC.

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Lodging Magazine

MAY 3, 2024

Portland, Oregon-based Source announced its acquisition of 20-year-old Jupiter, Florida-based Berman Purchasing, Inc. The move creates a bicoastal women-led procurement firm with decades of FF&E procurement experience in all types of projects. Nicole Schmidt, Source’s founder and CEO, explains the strategic move: “We were looking for a firm that aligned with our values and operating ethos: full transparency and commitment to client relationships, with a footprint on the eastern s

Procurement 59

Procurement Magazine 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.