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Prioritize Mental Health: Strategies for Managing Stress in Restaurants

Modern Restaurant Management

isolation in back of house). The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. People in the restaurant industry are trained to serve others to the best of their ability. Expectations to pick up additional shifts.

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Charlestowne Hotels plots growth

Hotel Business

Angela Muschek promoted to corporate director, HR. The creation of a new corporate guest service support manager role which will be dedicated to training, directing and developing efficient management of on-property guest services. Regina Pruitt hired as VP, finance. Jennifer Jost promoted to VP, marketing. New operational roles.

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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

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Your Restaurant’s Technology Touchpoints

Modern Restaurant Management

Back-of-House. Your customers aren’t ever going to be in your kitchen, but your back-of-house technology is also an essential part of their experience with your restaurant. Returning to Henry, let’s take a step back and follow along through the back-of-house. Hardware.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This part of the job is arguably the most multi-faceted.

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Three Ways to Make Your Employees Feel Valued 

Modern Restaurant Management

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them. Communicate.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This part of the job is arguably the most multi-faceted.