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As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

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Five Ways to Prepare for Flu Season

Modern Restaurant Management

It also enables cleaning staff to stay on top of tasks while building occupants are present and its needed most, rather than waiting until the end of the day. Encourage handwashing and provide hand sanitizer in key areas – Washing your hands with soap and water is the best way to kill germs – including influenza.

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Four Ways Restaurant Owners Can Regain Guest’s Trust

Modern Restaurant Management

Although not as great, the risk of surface transmissions is still present. Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize.

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Six Steps to Help Restaurants Prepare for Severe Storm Weather

Modern Restaurant Management

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Safety First: Welcoming Restaurant Employees Back

Modern Restaurant Management

Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Promote Employee Reconditioning.

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Touchless Payment: The New Reality of Paying at a Dine-In Restaurant

Modern Restaurant Management

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process. The new normal as we know it.

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What Does Social Distancing Mean for Social Businesses Like Restaurants?

Modern Restaurant Management

. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees.

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