Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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Modern Restaurant Management

JUNE 4, 2020

Make sure that your employees are keeping their distance, even while cleaning and sanitizing common areas. Communicate Health and Safety Measures. No matter what it is, that initial communication is so important! Hand sanitizer and face masks have been wiped clean off the shelves in many grocery stores!

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Sanitation Customer Service Communication Budgeting 196

Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Sanitizing – reducing, not killing, the occurrences and growth of bacteria, viruses and fungi on a surface. from the surface. ”

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Sanitation Communication Back of House Training 209

Modern Restaurant Management

APRIL 13, 2020

As a result, consumers will have a renewed interest and demand for hygiene, and successful brands will learn how to proactively and thoughtfully communicate to their customers around the actions they take to ensure proper sanitation in the wake of the pandemic and what lies ahead. Communicating with the Customer.

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Sanitation Communication Accounting Information 175

Modern Restaurant Management

APRIL 30, 2021

To communicate sustainability to consumers, third-party certifications such as those from the Forest Stewardship Council (FSC®) can be good indicators of sustainable manufacturing. Customers appreciate easy access to hand sanitizer. In response, restaurants with larger restrooms can consider installing multiple dispensers.

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Sanitation Communication Pricing 199

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

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Communication Scheduling Training Sanitation 193

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. While it’s likely that your restaurant’s kitchen staff is adequately trained in creating allergen-friendly dishes, it still helps to ensure that all communication is as clear as possible. On the Menu.

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Server Communication Training Front of House 186

Modern Restaurant Management

OCTOBER 15, 2021

Employees and customers are demanding safe environments, so demonstrate the additional steps you’re taking to keep them healthy during the pandemic – constant cleaning, mask wearing, social distancing, limiting capacity, offering hand sanitizing stations – in addition to your “normal” food safety protocols.

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Training Sanitation Information Communication 192

Modern Restaurant Management

MARCH 10, 2022

Sanitizer stations and mask requirements frequent almost every restaurant you enter, providing comfort to customers that the establishments are taking their risk prevention and employee/customer safety seriously. The burden has been on Insureds to “prove” that employees and/or third parties (i.e.,

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Sanitation Communication Events Article 166

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication.

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Modern Restaurant Management

OCTOBER 6, 2021

Encourage handwashing and provide hand sanitizer in key areas – Washing your hands with soap and water is the best way to kill germs – including influenza. In addition, placing accessible hand sanitizer at entrances and throughout the facility, such as near elevators, is another way to help reduce the spread of germs.

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Sanitation Training Communication Presentation 149

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Sanitation Communication Document Presentation 186

Modern Restaurant Management

JUNE 30, 2020

Communicate clearly with your diners and shoppers. Clearly communicate your status and policies, menu, pickup, and delivery across digital platforms, as well as at your restaurant. That means taking the time to find great digital partners. Don’t get locked in toxic relationships.

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Sanitation Communication Pricing Marketing 178

Modern Restaurant Management

MARCH 3, 2022

A great way to get started is by establishing a cleaning checklist and assigning when certain areas will likely need cleaning and sanitizing. Communicate Your Cleaning Steps for Success. Therefore, it’s crucial that the employees you do have clearly understand cleaning expectations and protocols.

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Maintenance Front of House Communication Guest Satisfaction 192

Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Although not as great, the risk of surface transmissions is still present.

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Sanitation Training Communication Presentation 209

Modern Restaurant Management

OCTOBER 6, 2021

Monitor Pandemic Health and Sanitation. Having clear health and sanitation processes and communicating those to employees and customers goes a long way toward ensuring your guests can return and feel safe no matter what twists and turns are ahead of us.

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Scheduling Sanitation Training Document 190

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Make sure your communications with staff are reassuring. So how do you maintain your reputation and brand under such conditions?

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Sanitation Communication Information Training 193

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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Communication Sanitation Marketing Budgeting 124

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Delivery customers want restaurants to communicate (well and often!)

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Sanitation Scheduling Communication Information 196

Modern Restaurant Management

JULY 10, 2020

Once a check of the normal operational, cleaning and sanitation issues confronting a food facility has been completed, restaurants now are faced with new challenges and guidelines brought on by COVID-19. Infection control, including employee wellness checks, identifying high touch surfaces and increasing cleaning and sanitizing schedules.

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Sanitation Training Scheduling Document 147

Modern Restaurant Management

JULY 26, 2021

For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

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Sanitation Communication Information 199

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Promote Employee Reconditioning.

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Training Communication Sanitation Document 216

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Step Up Cleaning and Sanitation. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry.

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Download Sanitation Communication Information 221

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

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Sanitation Training Communication Server 97

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Ensure On-Premise Sanitization. Take every initiative you can to disinfect and sanitize your restaurant.

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Sanitation Marketing Scheduling Reservations 206

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Guest Satisfaction Communication 52

The Restaurant Times

JULY 5, 2020

The World Health Organization (WHO), in an interim report on Covid-19, recommends that consumers, as well as businesses, perform hand hygiene frequently, follow proper respiratory etiquettes, and regularly sanitize and disinfect the surfaces they come in contact with. . Build Trust By Communicating The Changes.

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Sanitation Communication Front of House Pricing 90

Restaurant Engine

MAY 15, 2020

Intensify cleaning, sanitization, disinfection, and ventilation. Regularly communicate and monitor developments with local authorities and employees. McDonald’s numerous requirements include cleaning restrooms every 30 minutes, sanitizing tables and kiosks after each use, and closing all self-service beverage and condiment bars.

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Sanitation Server Communication Training 59

Modern Restaurant Management

SEPTEMBER 8, 2020

Applying it can be a part of your multi-layer strategy for reopening your restaurant, in addition to social distancing, self-service options and additional sanitization efforts. Communicating your new safety protocols is key to creating a safe environment and giving your guests and employees the confidence to return.

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Sanitation Communication Training Events 183

The Restaurant Times

DECEMBER 3, 2020

During the initial days of the lockdown, the Empire Hotel created SOPs regarding the COVID-19 situation and how high touchpoints such as the entry and exit of staff members, customer screening, sanitization within the premises, etc., should be maintained. LOOKING AHEAD.

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Sanitation Communication Training 98

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. Communication and the safety of your employees and customers continues to be of paramount importance. As long as things are still in flux, it remains essential for business owners to be communicating as much as possible. .”

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Communication Sanitation Marketing Information 225

Modern Restaurant Management

SEPTEMBER 1, 2020

That makes it possible for staff to spend more time on other tasks that make the dining experience safer and more enjoyable, such as enhancing sanitation practices in restrooms and other common areas, and consulting with guests on menu and cocktail/wine pairing recommendations.

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Front of House Server Demo Guest Satisfaction 229

Modern Restaurant Management

SEPTEMBER 1, 2020

Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Gain knowledge in terms of how sanitation measures moving forward will impact your business, understand current pandemic curves both locally and nationally, and then make plans accordingly.

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Sanitation Communication Magazine Information 192

Modern Restaurant Management

APRIL 27, 2020

Provide hand sanitizer with at least 60% alcohol content. This includes ensuring proper sanitation of surfaces, food handlers and food preparation environments, and that all food is properly sealed in tamper evident packaging. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Sanitation Information Communication 127

Synergy Suite

JANUARY 18, 2023

The line cook job involves working and communicating closely with the rest of the cooking team, and communicating with the front-line team members to know when certain menu items are running low, or if there are special or customized orders to prepare. They use the already-prepped ingredients to put together the finished product.

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Training Sanitation Communication Blog 52

The Restaurant Times

FEBRUARY 18, 2022

Enforcing best safety, hygiene, and sanitation practices in the kitchen. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. They should be able to communicate accurately, loudly and clearly with a fellow employee and others.

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Sanitation Communication Health & Safety Maintenance 52

Modern Restaurant Management

JUNE 11, 2020

Communicate and Embody Cleanliness. Is hand sanitizer readily available? Communicate with your customers. Your restaurant shouldn't focus solely on making sales, but communicating with your customers to ensure that they have a safe environment to visit. Another side of your expenses will need to be marketing.

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Communication Sanitation Scheduling Reservations 148