Modern Restaurant Management

MARCH 13, 2020

So the best way for restaurants to remain relevant, stay in business and stay connected to their customers is to increase delivery and pick up orders. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up. In today's world, safety is the third leg of the stool.

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Server Reservations Communication Presentation 191

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. QR scams have become particularly prevalent after the onset of the pandemic.

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Information Accounting Download Server 186

Lithos POS

OCTOBER 27, 2023

In the fast-paced world of business, maintaining flexibility and efficiency is essential, and choosing an appropriate point-of-sale (POS) software is essential. It helps businesses to simplify and manage their business seamlessly. This ensures that when the internet fails, your business is not stuck.

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POS Systems Blog Server Budgeting 52

Lithos POS

APRIL 19, 2024

A POS system is crucial for the success of businesses like restaurants and retail stores. It acts as a hub for managing sales, inventory, and customer data empowering businesses to make informed decisions with confidence driving profitability. Imagine a busy restaurant with 10 kitchens, each specializing in different types of cuisine.

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POS Systems Catering Cost Reduction Blog 52

Modern Restaurant Management

JANUARY 17, 2023

First, by moving the distant central terminal to the palm of the server's hand, waitstaff can transmit orders to the kitchen or bar and accept payment directly from the table. That lets servers find a better balance between tableside hospitality and administrative tasks. That's the power of real-time data.

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Server Budgeting 178

7 Shifts

OCTOBER 20, 2021

Here are six ways that 7shifts users run reports that help them run smarter businesses. With an integrated POS, you can pull in actual sales numbers for an up-to-date look at how your business is performing. Track your entire business at once with Operations Overview. Understand how close your projections are to actuals.

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Scheduling Budgeting Back of House Server 167

Modern Restaurant Management

SEPTEMBER 27, 2023

Key findings include: Tipping is on the rise : Good news for servers: diners aren’t skimping on tips. Bars and fine dining take home the biggest tips : Overall, tipping trends are staying stable across business types year-over-year, with customers continuing to tip around 3 percent more at bars (19.25 percent, from 16.93

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Server Guest Satisfaction Magazine Marketing 193

Modern Restaurant Management

JUNE 8, 2020

As restaurants slowly begin reopening, things remain far from “business as usual.” ” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.” Restaurants nationwide have been hit hard by the COVID-19 pandemic. No exceptions!

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Information Training Sanitation Server 198

Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated. It’s one of those make-or-break situations for a server, a manager and their employer.

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Server Training Reservations 167

Modern Restaurant Management

MARCH 27, 2024

Attracting new customers is important to every business owner. Satisfied customers are more likely to generate positive feedback and referral business. It may take a moment out of a busy day, but the results of that gesture can be extremely valuable the next time those customers are deciding on where to dine.

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Customer Service Server Presentation Marketing 186

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers.

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Customer Service Communication Server 106

Modern Restaurant Management

MARCH 15, 2024

On the other hand, businesses argue that these charges are necessary for things like large parties at restaurants, as getting stiffed on a tip can cause a server to lose out on a huge amount of income.” Nearly three in five Americans think businesses are replacing employee salaries with customer tips.

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Presentation Server 182

Modern Restaurant Management

JULY 5, 2022

I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a lot of my clients, it meant that one server worked a station of four to five tables.

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Server Training Article Pricing 180

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. In a busy restaurant, it can get lost in the shuffle.

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POS Systems Scheduling Back of House Sanitation 148

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

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Server Back of House POS Systems Customer Service 146

Service that Sells

SEPTEMBER 11, 2023

If you only state a simple policy without making your standards clear, your staff could interpret things their own way or think that they can get away with technicalities when they’re busy instead of delivering truly great service. Outcomes: Do servers have the knowledge to answer questions about the item? Do they sound robotic?

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Training Server Communication 86

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. Thanks to automation and contactless technologies, more and more of the business of running a restaurant is now in the hands of the customer.

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Server 187

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Previously, they used a tip out model where servers kept about 12.5%

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Server Front of House Back of House Communication 88

Modern Restaurant Management

JULY 11, 2023

Customers access a digital menu through their smartphone camera and place orders without reviewing physical menus or interacting with servers. Diners scan the QR Code on their table to access the restaurant menu and place their order as soon as they’re ready — no need to wait for a server.

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Server Information Pricing Marketing 122

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Keep calm in these situations.

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Budgeting Server Front of House Back of House 165

Modern Restaurant Management

FEBRUARY 20, 2024

With four-in-ten Americans saying none of their purchases are made in cash, it’s become harder than ever to tip out servers in cash. Digital tipping ensures servers receive the full amount of their tips with less risk of error or theft. Servers want their tips as soon as they clock out for the day. Increased retention.

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POS Systems Server Accounting Reservations 120

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Previously, they used a tip out model where servers kept about 12.5%

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Server Front of House Back of House Communication 78

Lithos POS

NOVEMBER 29, 2023

Order processing and management the crucial parts of a restaurant business. Because, if you can, process orders efficiently and deliver them to the customer will help you to grow your business. They like to do business with, those who care for them. building trust will encourage customers to do business with your business.

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POS Systems Blog Scheduling Information 45

Service that Sells

JANUARY 16, 2023

In the restaurant business, service and sales go hand in hand. The problem is that many restaurant servers are afraid to “sell.” The right waitstaff sales training program can teach your servers how selling is simply a part of serving. Guests are looking to servers to guide them through the menu. 3 – S.A.L.E.S

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Server Training 72

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. KPIs lose relevance if unrealistic for teams execute across the business. For example, an aggressive table turn target could unduly pressure servers to rush patrons, impairing their experience.

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Cost Reduction Server Training Customer Service 199

Modern Restaurant Management

JUNE 13, 2023

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. Stoke Interest and Stay Engaged Constant evolution is a defining feature of an industry filled with seasonal ingredients, rapidly transforming business models and an unpredictable labor market.

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Training Server Budgeting Scheduling 177

Modern Restaurant Management

APRIL 18, 2022

Here is a quick list of outdoor dining tips to enhance the guest experience while also benefiting the business. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts.

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Server Scheduling Information Accounting 167

Lithos POS

APRIL 23, 2023

Cloud-based kitchen management software The cloud-based kitchen management software works with the help of servers. You can also manage your business without the need for an internet connection and can be synced when the internet connection is restored. Cloud-based software helps you to manage your business as it grows.

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Training Scheduling Server Blog 40

Lithos POS

FEBRUARY 6, 2023

A dynamic customer experience strategy plays a crucial role in driving growth in the restaurant business. A positive customer experience is critical to the restaurant business. Here are several ways in which customer experience improves restaurant business growth. and this can lead to long-term growth for the business.

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POS Systems Customer Service Server Blog 40

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. You’re on shift as a server and you can’t seem to get orders right. Stress is part of any job.

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Server Scheduling Front of House Customer Service 158

Modern Restaurant Management

DECEMBER 21, 2021

The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology. Many operators had to rethink how to approach their business digitally this past year, and realize that on- and off-premise experiences are more closely connected than ever.

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Server Marketing 193

NCC USA

JUNE 28, 2023

A point of sale (POS) system is an essential tool for businesses of all sizes. In this blog, we will walk you through the key features of a POS terminal and how to use it to streamline and grow your business. The right partner can quickly get your business up and running with the necessary software and hardware components.

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POS Systems Information Blog Pricing 52

Modern Restaurant Management

DECEMBER 5, 2022

Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. Restaurant owners and industry leaders must ask themselves, what’s next for this technology, and how can it help grow the business? Contactless payments are here to stay as the technology’s popularity grows.

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POS Systems Server Information Marketing 223

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Concierge Server Front of House Back of House 193

Modern Restaurant Management

APRIL 1, 2022

Next, the attacker scans your network and plants the ransomware malware on servers, POS systems or PCs, while at the same time stealing sensitive data such as employee records with social security numbers. In the restaurant business, you have more at risk from a ransomware attack than data and the cost of mitigation.

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POS Systems Server Communication Training 239

Service that Sells

MARCH 27, 2023

Train on “Kid Focus” Train your servers to have a “kid focus.” And servers should always put lids on drinks (or regret it later). Explain that you’re concerned their child may get hurt and make them aware of how servers carrying large trays — often with hot contents — can’t see a small child in their path.

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Server Training Guest Satisfaction 95

Modern Restaurant Management

SEPTEMBER 13, 2023

For restaurants, staffing shortages have proven to have adverse effects on the business’s bottom line. The same is possible if a restaurant’s servers are too busy to tend to their tables due to high traffic. ” Oftentimes restaurant employees have alternative priorities like school or even a second job.

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Scheduling Accounting Communication Server 204