7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Or perhaps you take a bold approach like Dick’s Last Resort , where the servers are intentionally rude and obnoxious. Need a napkin? Expect it to be thrown at you along with a few insults!

Marketing 78

Marketing Blog Pricing Information 78

Modern Restaurant Management

APRIL 1, 2022

That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. Next, the attacker scans your network and plants the ransomware malware on servers, POS systems or PCs, while at the same time stealing sensitive data such as employee records with social security numbers.

POS Systems 240

POS Systems Server Communication Training 240

Modern Restaurant Management

JUNE 1, 2021

Tablet POS, when leveraged as self-ordering kiosks, helps reduce face-to-face contact between servers and customers. Not only does this digital ordering channel reduce labor costs for your restaurant—it also helps servers turn tables faster and minimize order errors. Brand Your Own Website for the Win.

Server 180

Server Communication Information Accounting 180

Modern Restaurant Management

SEPTEMBER 13, 2023

The Impact of Understaffing According to a recent study conducted by Legion Technologies, 87 percent of managers were stressed or more stressed about staffing than they were in 2021. The same is possible if a restaurant’s servers are too busy to tend to their tables due to high traffic.

Scheduling 208

Scheduling Accounting Communication Server 208

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

Server 215

Server Pricing Marketing Download 215

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. How would you characterize 2022 for restaurants? What were major challenges for them?

Server 189

Server Marketing Training Pricing 189

Modern Restaurant Management

FEBRUARY 8, 2022

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). Servers wear many hats, and to stay in compliance, need many job codes. Step 2: A Job Code for Every Task.

Back of House 197

Back of House Maintenance Training Server 197

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. QR codes on tables that link to your menu, as well as contactless payments platform, can help limit interaction with servers while make table turnaround times shorter. It makes things easier for both you and them.

Server 208

Server Reservations Marketing 208

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Here's what we found: What Shifts Increased from 2019 to 2021? What Shifts Decreased/ Minimal Increases From 2019 to 2021?

Back of House 78

Back of House Scheduling Training Server 78

7 Shifts

OCTOBER 14, 2022

percent higher in the second quarter of 2022 than in 2021. Ultimately, tipped servers are pro-tipping. But how much of that is from record inflation? Only time will tell, but the average tip percentage of the total bill, according to that same data, is on a slight downward slope, at 0.3% fewer than a year ago.

Server 143

Server Marketing 143

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. an hour in some states.

Server 118

Server Communication Back of House Download 118

Modern Restaurant Management

DECEMBER 30, 2021

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Sanitation 231

Sanitation Server Marketing 231

NCC USA

MARCH 29, 2022

In a 2021 study, 54% of customers said they’d prefer to use their smartphones to settle the bill without having to wait for a server. Tableside POS: Once a customer is ready for checkout, a server will arrive at the table with a tablet POS or mobile PIN pad. Don’t let your restaurant get left behind.

Server 52

Server Budgeting Customer Service Information 52

Modern Restaurant Management

MARCH 11, 2021

state to announce plans to make mobile driver’s licenses publicly available in 2021. Automation takes the onus off the server/bartender for interpreting and visually authenticating various state drivers’ licenses. Implementing Mobile ID Technology. Florida is the first U.S. As ID issuers (i.e.,

Server 213

Server Document Communication 213

Modern Restaurant Management

NOVEMBER 25, 2020

“We’re firing on cylinders to bring our all-natural, ‘better for you’ food to many more people in 2021 and beyond,” said Guzzetta. Three additional locations that will debut soon: Orlando’s The Hall on the Yard and an Atlanta location both slated to open the first quarter of 2021.

Marketing 201

Marketing Server Accounting Events 201

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

Communication 199

Communication Marketing Events Sanitation 199

EATER

MAY 19, 2021

On the Eater’s Digest podcast, Jayaraman noted that she’s already seen some restaurants raise wages both in response to either the murder of George Floyd (“they didn’t want to perpetuate the sub-minimum wage as a legacy of slavery and a source of racial inequity”) or the increased harassment many servers have experienced during the pandemic.

Server 107

Server Communication 107

EATER

DECEMBER 13, 2021

I never needed to access it much before, but as a 2021 diner in Los Angeles — one of several locations in the country where proof of vaccination is now required to eat indoors — I find myself scrambling for my digital vaccine card, along with my mask, every time I approach a host stand. Let Us Repeat: Don’t Be an A **e.

Reservations 113

Reservations Server Sanitation Book 113

EATER

JANUARY 28, 2022

In her new book One Fair Wage , she writes about how the practice “spread rapidly as employers in the hospitality sector hired newly freed slaves as servers, porters, and hosts across the country.” Jayaraman sees the tipped wage system as “a direct legacy of slavery” that emerged after Emancipation in 1863. Catharine A.

Server 98

Server Scheduling Article Book 98

EATER

JULY 8, 2022

A few months after the first COVID-19 shutdown, restaurants furloughed and laid off cooks, servers, bartenders, and managers nationwide. As early as March 2021, media reports about dismal closures were replaced by coverage of diners hitting the streets in response to the patios that allowed for a return to dining out.

Server 103

Server POS Systems Budgeting Magazine 103

NCC USA

MAY 2, 2022

According to the Bureau of Labor Statistics, the hospitality and foodservice industry had a May 2021 quit rate of 5.7% (a 54.1% The National Restaurant Association reported in November 2021 that 77% of restaurant operators across the US did not have enough employees to support their current consumer demand. increase since May 2020).

Server 52

Server Marketing Blog 52

Modern Restaurant Management

MAY 20, 2021

Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining. In 2021, restaurants around the country are using Yelp Kiosk to automate check-in, waitlist management, and contacting diners when their table is ready. Roles shifted too.

Front of House 189

Front of House Server Budgeting 189

Modern Restaurant Management

JULY 16, 2021

For the 12 months ended March 31, 2021, their pace of digital orders was up by 207 percent, versus 98 percentthrough direct restaurant ordering. Some are eliminating tips – adding surcharges to customer checks to give servers hourly wages of $18 to $25. Risks to Look Out For. Hourly wages of $15 are becoming more standard.

Procurement 189

Procurement Server Pricing Marketing 189

EATER

OCTOBER 13, 2020

A downside to outdoor dining taking up sidewalks and streets: all the tables, chairs, servers, bussers, and customers can make already inaccessible spaces even harder to navigate for people who use wheelchairs and mobility devices. [ And in other news…. The Counter ]. USA Today ]. Food Dive ]. The Counter ]. Thrillist ].

Server 113

Server Reservations Pricing 113

EATER

DECEMBER 3, 2021

When Carbone opened on Thompson Street, it rocked the city with its vision of Little Italy’s midcentury heyday, a living movie set in which servers in Zac Posen-designed velvet jackets brought plates of $32 spicy rigatoni vodka and $55 veal parm to some of the hardest-to-get tables in New York.). it should). Question 4: Why is this in Miami?

Server 86

Server Definition Pricing Events 86

OpenTable

MARCH 1, 2023

Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. The gap between supply and demand continued.

POS Systems 52

POS Systems Server Reservations Back of House 52

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

Server 158

Server Marketing Information Accounting 158

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen operations.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

MAY 18, 2023

With contactless card readers, servers can take the payment directly to the customer – rather than being restricted to the bar or counter. One 2021 survey suggested that non-cash payments were 73 percent higher than cash payments – good news for bar and restaurant owners!

POS Systems 158

POS Systems Server Accounting Information 158

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Levine estimates that servers and bartenders in his establishments could easily be making more than he does in any given week.

Back of House 101

Back of House Front of House Scheduling Server 101

7 Shifts

DECEMBER 4, 2020

Ultimate Restaurant Payroll Guide 2021 for retirement savings plans, such as a 401(k). For hourly roles like servers, multiple hourly rates by hours worked during the pay period. For example, let’s say that you run a restaurant in the seaside town of Ocean City, NJ and you want to calculate payroll for your server Max.

Scheduling 148

Scheduling Server Information Accounting 148

OpenTable

JANUARY 6, 2023

between November 2021 and November 2022, according to the National Restaurant Association. “We Getting sat with a menu, followed by water and a welcome greet from the server feels like a restaurant ritual. Many restaurants across the country have similarly pared down menus over the past year. Pricing became a flashpoint as well.

Pricing 72

Pricing Server 72

7 Shifts

JUNE 20, 2022

There's no dining room, no storefront, no servers, and in some cases not so much as a sign. They opened their first ghost kitchen in 2021 and another this year, both extensions of the original Cali BBQ in Spring Valley, CA. No servers to catch problems before they reach the customer.

Front of House 174

Front of House Presentation Kitchen Operations Server 174

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. If you're a good server or a good bartender, you can get a job anywhere, legitimately anywhere.”. It's, it's definitely more true now than it ever has been.

Training 179

Training Server Book Scheduling 179

EATER

APRIL 2, 2024

There’s the delivery fee, but also the frustratingly generic “service fee” that could cover anything from keeping the apps’ servers up to paying their drivers. Then there are the line-item fees that appear on the receipt. DoorDash charges a 15 percent service fee that starts at a $3 minimum.

Pricing 145

Pricing Blog Server Marketing 145

OpenTable

JANUARY 18, 2023

Dining between 4 and 5 pm rose by 27% in 2022 compared to the 2021, according to OpenTable data. After being seated, the server mentioned several natural wines by the glass that were available at the happy hour price. Chris and Terry aren’t alone in preferring reservations on the early side.

Reservations 52

Reservations Server Pricing Information 52

The Restaurant Times

MARCH 6, 2023

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. Train Employees: The skill of upselling to customers distinguishes a good server from a great one. It is well known that the hospitality sector has lower profit margins than other market segments.

POS Systems 52

POS Systems Catering Server Pricing 52