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How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Before March of 2020, front of house shifts made up 34% of all shifts.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining.

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How Restaurants Are Evolving in 2021: New Business Models

7 Shifts

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. A benefit of this type of concept is you can have a skeleton-crew front of house and a focus on your back-of-house operations. It’s just easier and more efficient.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen operations.

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How Small Restaurant Owners Are Navigating the Labor Shortage

EATER

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

There's no dining room, no storefront, no servers, and in some cases not so much as a sign. No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. No servers to catch problems before they reach the customer. No way to interact with the diner as they eat the food.

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Who has the worst staff turnover? Restaurant Employee Turnover by City and State + Retention Playbook

7 Shifts

Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.