Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

POS Systems 193

POS Systems Back Office Operations Pricing Budgeting 193

Hospitality Magazine

FEBRUARY 5, 2024

The group behind Loulou Bistro, The Charles Grand Brasserie & Bar, and Poetica has confirmed it has teamed up with The Langham Sydney to open a restaurant and lounge bar inside the hotel. In addition to the restaurant and lounge bar, Etymon will also operate room service at the hotel as well as functions and events menus.

Magazine 263

Magazine Events 263

Modern Restaurant Management

APRIL 3, 2024

Understanding the current state of cyber risk can help restaurants simplify their security strategies and focus their resources most effectively. It’s a type of risk restaurant brands and operators haven’t seen before, and the potential for financial loss and reputational damage is truly massive.

POS Systems 201

POS Systems Budgeting Marketing 201

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Focus on questions that are relevant to your restaurant and your customers.

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Information Communication Training Server 192

Modern Restaurant Management

MARCH 15, 2024

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 percent, which can be a major expense for restaurants. billion in sales in February 2022.

Customer Service 193

Customer Service Pricing Accounting 193

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? As food recalls continue, it’s wise for restaurants to review their recall protocols.

Communication 185

Communication Training Information Budgeting 185

Hospitality Magazine

JANUARY 22, 2024

Jonathan Barthelmess and Sam Christie are gearing up to welcome a new addition to their growing restaurant portfolio. The post The Apollo Group announces new Potts Point restaurant appeared first on hospitality | Magazine.

Magazine 246

Magazine 246

Modern Restaurant Management

APRIL 18, 2024

Advancements in design and modernization are among the key elements prompting restaurant fryer sales globally. Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment.

Marketing 106

Marketing Procurement Budgeting Pricing 106

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

Pricing 212

Pricing Catering Training Marketing 212

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Customer Service 185

Customer Service Front of House Communication Training 185

Horizon Hospitality

APRIL 15, 2024

User Generated Content (UGC), which is anything that a customer shares about a brand on social media, seems to be a marketing golden ticket for restaurants. Creating hashtags and making it easy for diners to leave reviews is simple and costs nothing to restaurants.

Marketing 130

Marketing Budgeting Accounting 130

Modern Restaurant Management

MARCH 21, 2024

Factors Impacting Restaurants in 2024 Consumer Spending : The restaurant industry continued to grow in 2023, benefitting from a shift in consumer spending toward services and activities at the expense of material goods. However, a tight labor market and stubbornly high food prices will continue to weigh on restaurant margins in 2024.

Reservations 178

Reservations Pricing Presentation Marketing 178

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Elevate quality management programs.

Customer Service 191

Customer Service Scheduling Sanitation Program Management 191

Hospitality Magazine

NOVEMBER 13, 2023

Tunki has opened in the former Crusoe’s Restaurant space at West Lakes’ Lakes Resort Hotel in Adelaide. The post Nikkei restaurant Tunki opens in Adelaide appeared first on hospitality | Magazine. Tunki is the latest venue from Fahey Hotels who are also behind South Australia’s The Bridgeway Hotel and The Maid Hotel.

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Magazine 264

eHotelier

APRIL 14, 2024

IHG Hotels & Resorts (IHG), announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in 2026, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.

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Hospitality Magazine

DECEMBER 11, 2023

Slated to open in Sydney in early 2024, Merivale has announced its latest venue Good Luck Restaurant Lounge. Good Luck Restaurant Lounge will send a nod to Merivale Executive Chef Mike Eggert’s Good Luck Pinbone pop-up that he operated in 2017 prior to joining Merivale. Good Luck Restaurant Lounge is slated to open in early 2024.

Magazine 246

Magazine 246

Modern Restaurant Management

JANUARY 3, 2024

I want to highlight trends in restaurant promotion for 2024. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. To deal with it, restaurants need to offer ready-made solutions for customers. How can you achieve this?

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Events Communication Information Presentation 204

eHotelier

FEBRUARY 12, 2023

Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.

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Horizon Hospitality

MARCH 11, 2024

The hottest topic of discussion at industry conferences lately has been dynamic pricing for restaurants, a data-backed strategy that adjusts menu prices on demand. This directly impacts restaurant employers’ ability to provide consistent hours for employees and convenient service for guests. Restaurants must have digital menu boards.

Pricing 130

Pricing Multi-Unit Operations 130

Modern Restaurant Management

JANUARY 19, 2024

As a restaurant manager or owner, you are aware of the dangers fire presents to your business. Restaurants are prone to fires due to several reasons including grease build up, gas leaks, electrical fires, and cooking mistakes. So, understanding your risks and how to prevent fires is critical in running your restaurant.

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Maintenance Training Presentation Information 186

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. When considering expansion plans, restaurants should understand the demand in their local market as well as the competitive environment.

Budgeting 190

Budgeting Pricing Marketing Catering 190

Modern Restaurant Management

MARCH 27, 2024

The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition. The restaurant industry has a lot of competition.

Customer Service 186

Customer Service Server Presentation Marketing 186

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food.

Accounting 193

Accounting Training 193

Hospitality Magazine

JUNE 19, 2023

The Bentley Group has announced it will open a second Sydney restaurant this year, and this time, Brent Savage and Nick Hildebrandt are exploring the cuisines of China, Korea, and Japan. King Clarence will join Bentley’s portfolio of five restaurants which includes Yellow, Cirrus, Monopole, Bentley Restaurant + Bar, and Brasserie 1930.

Magazine 246

Magazine 246

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. It now seems highly likely we’ll see the entire checkout process completed on customers’ own smart device rather than using a restaurants own hardware or payment terminal.

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Customer Service Training Information 199

Modern Restaurant Management

FEBRUARY 16, 2024

Shaw sat down with Morten Larsen, CEO & Founder of EcoloxTech to discuss the use of Hypochlorous acid (HOCl) in restaurants and food service. Why is it so important for restaurants and other food businesses to be aware of – and use – HOCI as a disinfectant and sanitizer? HOCI can be used as a dip wash, spray, and fog.

Sanitation 186

Sanitation Travel and Tourism Definition Training 186

Modern Restaurant Management

NOVEMBER 17, 2023

The cultural phenomenon of Drinksgiving (or Blackout Wednesday) continues to grow in popularity for the restaurant industry, especially as sales continue to rebound from the pandemic. If an intoxicated customer leaves a restaurant and causes injury to someone while driving, it could be tied back to the restaurant that served them.

Download 199

Download 199

Horizon Hospitality

MAY 15, 2023

As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast.

Budgeting 246

Budgeting 246

Modern Restaurant Management

NOVEMBER 15, 2023

The restaurant industry is changing quickly, and technology plays a big role. This means that restaurants and franchises must focus on efficiency and lean operations. One way to do this is to open a virtual restaurant. A virtual restaurant is a restaurant that doesn't have a physical location.

Marketing 193

Marketing Presentation Events 193

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. This recognizes the value of their contributions to the business.

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Training Customer Service Scheduling Reservations 192