Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Like the most ordered food on DoorDash of all time: French fries.

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Reservations Marketing Download Scheduling 189

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

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Definition Customer Service Catering Information 167

Hospitality Net

DECEMBER 5, 2023

The food and beverage industry has witnessed healthy growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has evolved across all its component parts, from food preparation to packaging, restauration, home delivery, and homemade.

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Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. The use of AI is not limited to scheduling and staffing.

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Scheduling Information Pricing Customer Service 189

Modern Restaurant Management

NOVEMBER 15, 2023

The restaurant industry is changing quickly, and technology plays a big role. It only exists online; customers can order food through a delivery app. It only exists online; customers can order food through a delivery app. SEO is more than just a trend; it's a way to get potential customers to your website.

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Marketing Presentation Events 197

Modern Restaurant Management

JANUARY 4, 2023

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 Consumers are more likely to cut back on other activities outside of food delivery and spending such as buying clothing (44 percent), going out for drinks and dinner (47 percent) and traveling (43 percent) more.

Pricing 197

Pricing 197

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. Almost universally, it was found to be the nation’s second favorite Super Bowl food. million times per month.

Marketing 196

Marketing Budgeting Cost Reduction Pricing 196

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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Download Reservations Marketing 207

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience.

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Back of House Marketing 217

Modern Restaurant Management

OCTOBER 27, 2021

The long-lasting effects of the COVID-19 pandemic are something that every business needs to consider, regardless of the industry they serve. Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Third-party delivery apps will continue to thrive.

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Sanitation Marketing 208

Modern Restaurant Management

DECEMBER 21, 2021

z International Foodservice identified top trends expected to elevate the foodservice industry in 2022 and beyond. When the pandemic emerged in early 2020, the entire foodservice industry faced fast and unexpected change. Issues identified of increasing importance include reducing food waste, ethical sourcing and social justice.

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Modern Restaurant Management

JUNE 16, 2022

As the restaurant industry has been one of the hardest hit throughout the pandemic, restaurants have quickly adapted to the changing landscape. On top of that, nearly half of all restaurants offered delivery services during the pandemic. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

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Reservations Marketing Book Information 188

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts.

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Catering Customer Service Marketing 110

Modern Restaurant Management

SEPTEMBER 1, 2023

Forecasting tools enable managers to purchase food, beverage, and supplies at the right level. Specifically, inventory projections should start with sales data forecasting, collected by tracking daily sales trends between this year and last year. From there, determine the trend increase (or decrease) in sales this year.

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Accounting Training Scheduling Information 180

Modern Restaurant Management

JANUARY 30, 2024

So, what can the QSR industry expect in 2024? ” On the positive side, Revenue Management Solution's end-of-year trends suggest performance remained stable compared to previous quarters, and sales are positive. Takeout and dine-in usage jumped in Q4 and delivery traffic increased +14.0 percent YOY.

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Pricing Budgeting Marketing 162

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

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Accounting Presentation Marketing Blog 208

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent to 8.07 percent to 8.07

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Server Guest Satisfaction Magazine Marketing 197

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

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Communication Marketing 223

Modern Restaurant Management

MARCH 4, 2022

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize.

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POS Systems Definition Book Presentation 237

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

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Communication Download Budgeting Marketing 168

Modern Restaurant Management

DECEMBER 14, 2021

Some pandemic trends, consumer behaviors are here to stay. According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. And many will continue to do so in new ways.

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POS Systems Sanitation Training Marketing 203

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

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Server Pricing Marketing Download 215

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity.

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Sanitation Training Information Pricing 212

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The following trends show how brands are taking advantage of this growing movement.

Kitchen Operations 189

Kitchen Operations Catering Marketing 189

Modern Restaurant Management

AUGUST 5, 2021

The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure.

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Maintenance Presentation Marketing 215

Modern Restaurant Management

FEBRUARY 8, 2023

Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture. Tackling the Challenges Ahead The restaurant industry has been finding its feet again after the devastating COVID-19 pandemic.

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Server Training Marketing Scheduling 197

Modern Restaurant Management

MARCH 23, 2022

These are the future of commercial cooking and the cooking equipment industry must be ready for it. Expansion of the food service industry, product innovations, and surge in number of quick service restaurants have boosted the growth of the market. These equipment will allow chefs to cook food to perfection.

Marketing 208

Marketing 208

Modern Restaurant Management

MAY 16, 2022

According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. Even with robust growth, the restaurant industry faces steep challenges right now, with labor shortages, higher inflation, challenges with home food and drink deliveries, and ongoing food and supply chain shortages.

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Budgeting Special Events Maintenance Events 208

Modern Restaurant Management

JUNE 1, 2021

The technology behind food lockers and modular marketplaces was already on its way to being recognized for its multiple applications in food service before the pandemic, but now the pace has accelerated. In this episode of The Main Course host Barbara Castiglia speaks with Christine Marcus, founder and CEO of Alchemista.

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Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. But these short-term savings come with long-term costs.

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Training Pricing Guest Retention 189

Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. In 2022, the average tenure for an employee in food service was about 1.9

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Customer Service Scheduling Catering Communication 123

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. Day parts performing best for the industry during June were mid-afternoon and dinner.

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Marketing Catering Presentation Download 195

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Among all the trends forecasted for hospitality establishments in 2022, restaurant gift cards are one of the most powerful tools in your tool belt.

POS Systems 197

POS Systems Presentation Marketing 197

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

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Sanitation Communication Information 203

Modern Restaurant Management

JUNE 15, 2022

And things are only looking up for the industry. Here are five design trends you should consider using in your own location to boost sales. Takeout and delivery also got a boost during the pandemic, and the trend doesn’t seem to be slowing down. According to recent data from Morning Consult , 75 percent of U.S.

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Server Reservations Marketing 208

Modern Restaurant Management

JANUARY 22, 2024

Understanding your diner’s requirements, preferences, and desires is the foundation for success in the modern restaurant industry. This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. But precisely, how can you determine what customers want?

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Reservations Customer Service Marketing Pricing 181

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms.

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POS Systems Kitchen Operations Communication Marketing 196