How Delivery Services Are Impacting Restaurant Supply Chains | Modern Restaurant Management | The Business of Eating & Restaurant Management News

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. As the restaurant industry continues to evolve, we see the emergence of concepts like dark kitchens to meet the demand. Dark kitchens also known as delivery-only restaurants, ghost or virtual kitchens describes an industrial kitchen space dedicated solely to preparing food for delivery. According to Forbes, by the year 2025, the online food delivery industry will reach $200 billion. That is a vast majority of the market that would rather have their meals delivered rather than visit a traditional sit-down restaurant. This new trend is not only how restaurants are preparing food, but also their entire logistical supply chain.

When done correctly, dark kitchens allow for more food output without the potential of delivery services interrupting…

Brad Liddie

As senior vice president of operations for Suddath’s Global Logistics business, Brad Liddie is responsible for managing multiple teams responsible for domestic transportation and international freight forwarding for corporate clients seeking supply chain and 3PL management services. With over 15 years of operational leadership experience across multiple industries, Brad understands the unique requirements needed to implement strategic planning, LEAN culture, and regulatory compliance. His previous experience enhances the Suddath executive team, including his most recent role as group vice president of operations for Kenco Logistics Services. In addition to his time with Kenco, Brad previously served as director of delivery and installation of supply chain operations for Ferguson Enterprises.

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Brad Liddie