Travel Booster

MAY 10, 2023

But fear not, intrepid travel agency, because we’re here to help you navigate the choppy waters of accounting software. That’s why it’s essential to have top-of-the-line accounting software to keep your finances organized and running smoothly. The List of Best Accounting Software for Travel Agencies: 1.

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Accounting Book Information Budgeting 52

Synergy Suite

MAY 2, 2023

The best way to keep it all in line is to utilize a quality restaurant scheduling software. In this article, we go over all the ins and out of restaurant employee scheduling and timekeeping software: what it is, what the benefits are, what to look for when selecting one, and more. What is Restaurant Scheduling Software?

Scheduling 52

Scheduling POS Systems Communication Reservations 52

NCC USA

OCTOBER 3, 2023

4 Ways the Right Bar POS System Can Boost Customer Retention Bar and nightclub owners or operators are no strangers to the challenges of running a successful business in a competitive industry.

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POS Systems Customer Service Blog 52

The Restaurant Times

JULY 24, 2021

Restaurant billing software is now indispensable for every restaurant format. A billing software eases billing operations by automation and improves the overall customer experience. In this article, we present the various features a restaurant management software must have besides the billing operations. Online Ordering.

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POS Systems Customer Service Presentation Article 72

Adora POS

FEBRUARY 15, 2023

Point of sales software creates more accurate reports for better decisions and improved customer service.

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Customer Service 52

Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Tech tools are essential to improve the customer experience and give guests more seamless, enjoyable experiences.

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Customer Service Scheduling Sanitation Program Management 195

The Restaurant Times

SEPTEMBER 16, 2021

Restaurant point of sale (POS) software is one of the smartest investments you can make in 2021 if you own a restaurant. Over the last decade, point-of-sale (POS) software has evolved to improve the consumer experience and empower business owners to run operations more efficiently. . How A Restaurant POS Software Can Benefit You.

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POS Systems Server Budgeting Customer Service 52

InnQuest

MAY 8, 2023

By responding to reviews, you can thank guests for their feedback, address any concerns they may have and showcase your commitment to customer service. Provides Valuable Feedback: Lastly, online reviews provide valuable feedback for your hotel, allowing you to improve your services and facilities.

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Book Blog Customer Service Property Management 222

Hotelogix

JANUARY 27, 2024

A Hotel Point of Sale (Hotel POS) is a technology solution comprising hardware and software components that record and process transactions between a hotel and its customers. It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties.

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POS Systems Property Management Housekeeping Information 147

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. About GuestTouch.

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Property Management Guest Satisfaction Hospitality Management Customer Service 130

Synergy Suite

MARCH 14, 2023

So, how do you choose the right restaurant reservation software for you? The ease of use of a restaurant reservation system is crucial for both your staff and customers. A restaurant reservation software that works is guaranteed to be a huge asset. Is the Restaurant Reservation System Easy to Use?

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Reservations POS Systems Front of House Communication 52

Revenue Hub

APRIL 2, 2024

Embrace innovation, but do so mindfully, ensuring that your software is flexible enough to tackle tomorrow’s challenges. Some hoteliers have adopted a tech stack of specialized point software to fill in the gaps to meet their evolving requirements. The key is to approach property management solutions somewhere in the middle.

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Property Management Article Server Customer Service 99

Modern Restaurant Management

JULY 11, 2022

As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. While screening candidates takes time, hiring software makes it easier. Even better, consider using software to send text auto-reminders. Reduce No-Shows.

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Communication Customer Service Marketing 206

The Restaurant Times

APRIL 18, 2021

With diverse operations running simultaneously in the kitchen, cloud kitchen software is crucial to streamline and centralize operations. Thus, cloud kitchen software falls into the category of ‘essentials’ when it comes to the smooth functioning of cloud kitchens. . Key Features To Look For In The Desired POS Software.

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POS Systems Customer Service Scheduling Catering 52

InnQuest

JANUARY 26, 2023

Through automation, validated guests can use a customized app to unlock their rooms with nothing more than a phone. Solutions like express and contactless check-ins allow your customer service staff to free up more time to provide additional services and elevate the customer experience.

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Reservations Housekeeping Property Management Book 136

Hotel Business

DECEMBER 12, 2023

The company will use the additional capital to expand its PMS software and payments offerings, accelerate customer acquisition and continue to deliver superior customer service to independent hotels, management companies and hotel chains globally, it reports.

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Front Desk Operations Property Management Customer Service Reservations 95

Modern Restaurant Management

JUNE 13, 2022

According to Gartner , scheduling software is among the tools that have the most impact on service-based businesses worldwide. In fact, when customer service workers feel the systems or tools they use simplify their day-to-day work, their productivity can increase by up to 20 percent. Reduce Wage Costs.

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Scheduling Competitive Analysis Communication Customer Service 218

Boutique Hotel News

MARCH 15, 2023

UK: eviivo, a hospitality software company known for its property management system, eviivo Suite and mobile app , has announced the launch of eviivo Collective to recognise unique, notable and luxury independent properties worldwide. eviivo CTO Eric White said: “eviivo is more than just the best software.

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Property Management Book Customer Service Catering 130

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Customer Service Article Marketing 203

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Inventory management software to minimize stock loss, wastage, or theft.

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Front of House Training Customer Service Communication 218

Synergy Suite

APRIL 25, 2024

The company’s ability to provide flexibility and scalability without integration headaches, coupled with its dedication to customer service and implementation support, further solidifies its position as a leader in the field.” However, SynergySuite’s platform caters to the evolving needs of the market.

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Back of House Customer Service Catering Presentation 69

7 Shifts

OCTOBER 31, 2023

You don’t need clunky software to weigh you down. It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. One of the most impressive aspects of 7shifts is the customer service availability. I look forward to using their services for a long time!”

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Information Pricing Customer Service Accounting 88

Hotel Business

APRIL 9, 2024

“Expanding our leadership team enables us to consistently deliver exceptional customer service to our clients and partners, driving our company towards continued success.”

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Customer Service Business Development Communication Marketing 59

Modern Restaurant Management

APRIL 10, 2023

Software-as-a-Service (SaaS) technology has also rapidly gained traction as operators adapted to changing expectations while meeting demand for quick, convenient, and time-saving transactions.

Customer Service 194

Customer Service Catering Pricing Information 194

InnQuest

FEBRUARY 3, 2023

Prioritize the guest experience and genuinely provide exceptional customer service. You only need a reliable guest database, billing history, guest statistics, and suitable loyalty management software. Using this software, you may create, manage, and administer all aspects of your hotel’s loyalty programs.

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Book Reservations Communication Pricing 220

Hospitality Net

MARCH 4, 2024

In the make-a-thon, Choice associates ideate and build new software products leveraging advanced technology to drive profitability and value for the company and Choice hotel owners.

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Workshop Customer Service Presentation Training 47

Revenue Hub

NOVEMBER 8, 2023

Amenities Repeat guests Exceptional customer service Ideal location Renovated or new property Optimized website Frictionless software Weaknesses Where is your property falling short physically, digitally, and/or operationally?

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Budgeting Marketing Customer Service Article 90

Hotelogix

OCTOBER 8, 2023

For all you know, they might have ideas to better customer service or improvising of hotel functions if they encounter problems. If the management head does all the talking, employees tend to become lethargic. You need to listen to your employees as they are the ones dealing with the guests on a direct, day-to-day basis.

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Communication Whitepaper Training Document 130

Hospitality Magazine

FEBRUARY 6, 2023

Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. People will adjust their budgets and choices, and you’re flexible enough to meet them with fresh new offers.

Bookkeeping 162

Bookkeeping Pricing Book Budgeting 162

Synergy Suite

APRIL 27, 2023

SynergySuite’s software helped restaurants streamline their operations and adapt to the changing industry landscape, ensuring their survival during a difficult time. From the ABA judging panel: “As a judge, I was impressed with SynergySuite’s innovative approach to business and professional services.

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Customer Service Scheduling Presentation Marketing 98

Modern Restaurant Management

AUGUST 16, 2023

Data-driven insights via detailed reports and analytics for better insight into sales trends, inventory levels and customer behavior. Integration capabilities with other software and tools, such as accounting software, online ordering platforms and third-party integrations.

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POS Systems Customer Service Back of House Catering 167

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

DECEMBER 4, 2023

And because sometimes things change, modern virtual queuing software allows for important alerts and notifications to be sent directly to the patron’s device in the event of unexpected changes. The presence of this objective data minimizes the guessing that may be causing patrons needless angst.

Communication 202

Communication Information Customer Service Reservations 202

InnQuest

SEPTEMBER 21, 2022

To get the best reviews and returning customers, go above and beyond to provide them with a welcoming atmosphere, comfort, and convenience. Customer service is an important factor that distinguishes firms in the current highly competitive marketplace. Why Prioritise Guest Experience? A delightfully easy Book Now button.

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Communication Customer Service Guest Satisfaction Book 130

Hotelogix

NOVEMBER 13, 2023

You can further leverage your customer service by arranging for a commutation service so that they can reach the alternative hotel without any hassle. You can always compensate your overbooked guests with alternative suggestions by helping them with a booking in a similar category hotel nearby.

Book 147

Book Reservations Training Customer Service 147

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

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POS Systems Download Reservations Training 196

Synergy Suite

MARCH 20, 2024

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Core duties of a server include taking orders, serving food and drinks, and ensuring that customers have an enjoyable dining experience.

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Front of House Back of House Server Customer Service 52