Luxury Hospitality Magazine

OCTOBER 24, 2023

A fledgling group of students aspiring to forge careers as chefs in the hospitality and catering industry have joined one of Cumbria’s leading culinary academies. It offers trainees a one year apprenticeship, with students training to attain Level 2 Commis Chef and Level [.]

Training 59

Training Catering Magazine 59

Hospitality Net

SEPTEMBER 14, 2023

To achieve this, businesses require well-crafted human resources solutions and effective training programs that cater to their specific needs and challenges. In this pursuit, the trend towards engaging smaller, bespoke HR solutions and training consultancies staffed by seasoned industry experts is rapidly gaining traction.

Training 45

Training Catering 45

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 112

Training Catering Sanitation Facility Management 112

eHotelier

AUGUST 22, 2023

Hotel Paradox, Autograph Collection has selected Stefen Shatto as executive chef to oversee Solaire Restaurant + Bar in addition to banquets, catering, and in-room and poolside dining at the 170-room boutique hotel. Born in Santa Cruz, Calif.,

Catering 130

Catering Presentation Training 130

Hospitality Magazine

AUGUST 7, 2023

French-trained John Lyons has been appointed head chef of the restaurant, joining after time at the Cottage Point Inn in Kuringai National Park as well as Michelin-starred UK restaurant Rascasse. “In Sydney’s French restaurant presence continues to boom, with Mulpha Hospitality opening Pont Brasserie in the InterContinental Sydney.

Catering 246

Catering Training Magazine 246

InnQuest

MARCH 2, 2023

In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet. For example, you can provide customer service training that teaches your employees how to handle difficult situations and provide a high level of service to guests.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

EATER

JULY 7, 2020

Plus, subscribe to the Taco Bell Quarterly, and more news to start your day It’s “spring training” until indoor dining reopens. This is our version of spring training.” Meyer says the community meals are to get employees used to the kitchen again before business reopens. We really want to activate our kitchens,” he told NRN. “I

Training 87

Training Catering Events 87

InnQuest

SEPTEMBER 12, 2023

Food and Beverage Services: This department manages all dining and catering services within the hotel, including restaurants, room service, banquets, and bars. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Lodging Magazine

MARCH 5, 2024

A friend told me about a position at a hotel as the administrative assistant to the director of catering (DOC). Having very little training, I did the best I could to assist the director of sales & marketing. I was not specifically seeking a hotel career. Two weeks into the position, the DOC left.

Catering 74

Catering Training Magazine Marketing 74

Boutique Hotel News

OCTOBER 17, 2022

The brand has also partnered with Saira Hospitality, a non-profit organisation which sources and trains talent through pop-up schools, ahead of the upcoming Shepherd’s Bush opening. The hotel’s 211 rooms will be spread across 10 townhouses with three additional ‘Hox Homes’ – a three-bedroom private apartment catering to longer stays.

Events 246

Events Catering Training 246

Hotel Owner

SEPTEMBER 11, 2023

As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

eHotelier

FEBRUARY 21, 2024

Lucia only traditional-style hotels and resorts are available, so Cas en Bas Beach Resort has been designed to bring a completely fresh, contemporary offering to cater to today’s discerning travelers. Currently in St.

Concierge 130

Concierge Catering Training Events 130

Modern Restaurant Management

MARCH 29, 2024

Streamline your operations wherever possible, whether it's renegotiating contracts with suppliers, cross-training staff, or leveraging technology solutions. Whether it's implementing sustainable practices or tapping into new revenue streams like meal kits and catering, you need to think outside the box to stay ahead of the curve.

Catering 110

Catering Events Training Marketing 110

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Cost Reduction 203

Cost Reduction Server Training Customer Service 203

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Just being more catered to individual needs helps a lot." "The

Download 158

Download Training Scheduling Catering 158

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. It makes everything easier.

Pricing 215

Pricing Catering Training Marketing 215

Hotel Owner

APRIL 3, 2023

and demonstrate their commitment to the training, development and wellbeing of their staff by joining the 32 businesses already on board. Long gone are the days of just sticking someone on a training course to tick the development box. “As All hospitality businesses are eligible to sign up by visiting www.wellbeingpromise.co.uk

Training 105

Training Training & Development Catering 105

Hotelogix

NOVEMBER 8, 2023

While many boomers are financially stable, they want to give their business to hotels that offer special amenities and cater to their unique wants and needs. The willingness of staff to help and cater to seniors will help the hotel be seen in a positive light, and boomers may even become loyal to the brand.

Travel and Tourism 100

Travel and Tourism Catering Customer Service Training 100

Hotel Owner

MARCH 23, 2023

The Savoy Educational Trust has announced the appointment of caterer CH&CO’s chief executive Bill Toner to the board of trustees. He then went on to join catering giant Aramark as CEO of its UK subsidiary, growing the company from £150m to £400m turnover in just five years.

Catering 105

Catering Training 105

Revenue Hub

NOVEMBER 13, 2023

There are many ways to enhance on-site dining, such as restaurants, bars, room service, or catering. Train your staff You read that right – training your staff is a revenue-increasing strategy. Since trained staff know all about your hotel’s products and services, they can find creative ways to upsell and cross-sell.

Training 83

Training Article Events Catering 83

Hotel Owner

MARCH 14, 2024

In 2022, Dunphy achieved The Caterer Acorn Award which recognised the top 30 most talented hospitality leaders under the age of 30. Dunphy will oversee and expand the Crerar Hotels Academy apprenticeship programmes, graduate management programme and redefine induction and training throughout all properties.

Training 52

Training Catering 52

Hotel Owner

NOVEMBER 29, 2023

This space will include training rooms, meeting rooms, and a versatile event space, ideal for both corporate events and personal celebrations. A highlight of the development is the on-site restaurant, poised to cater for 120 covers. Shrewsbury Prison will also house a state-of-the-art conference facility.

Catering 98

Catering Events Training 98

Modern Restaurant Management

DECEMBER 28, 2023

Improved Staff Training : Restaurant staff will benefit from assistants, and AI powered training modules resulting in enhanced service, quality and reduced onboarding time. Predictive Maintenance : AI will revolutionize kitchen operations, by predicting equipment failures minimizing downtime, and ensuring a great dining experience.

Kitchen Operations 123

Kitchen Operations Training Maintenance Pricing 123

Modern Restaurant Management

MARCH 4, 2024

First, a reminder to use an app’s agility to understand and cater to your customers. Apps, unlike employees, don’t need suggestive selling training, and they never forget to upsell during the lunch rush. Their opposites – the cost-conscious – unsurprisingly value apps that offer deals and loyalty incentives.

Catering 197

Catering Training Pricing 197

InnQuest

OCTOBER 3, 2023

Multiple Payment Options: These solutions can accommodate various payment methods, making it easier for hotels to cater to guests’ diverse preferences. Hotels should be prepared to address potential challenges, such as staff training and system compatibility.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Modern Restaurant Management

SEPTEMBER 12, 2022

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

Catering 212

Catering POS Systems Accounting Training 212

Hotel Owner

MARCH 1, 2023

Employing a record number of people is something we should all be proud of, especially when those figures don’t include the hundreds of thousands employed in broader contract catering, leisure and visitor attractions.” She added: “If we can do this now, just think what we can do in calmer economic times.

Budgeting 105

Budgeting Training Catering 105

SiteMinder

NOVEMBER 16, 2023

These rooms are equipped with modern amenities such as audiovisual equipment, high-speed internet, comfortable seating, and often, catering services to ensure a seamless and productive experience for attendees. This setup is ideal for training sessions, workshops, and seminars where attendees need space for materials, laptops, or note-taking.

Workshop 98

Workshop Catering Events Presentation 98

Hotel Owner

SEPTEMBER 26, 2023

He was subsequently appointed as training junior manager, duty manager, restaurant manager, food service manager, food and beverage manager and most recently, assistant hotel manager. Matt’s career really is a success story within the industry, which has a reputation for catering for stop-gap jobs. “I’m

Guest Satisfaction 98

Guest Satisfaction Catering Service Management Training 98

Revenue Hub

JUNE 8, 2023

Strebel said Omni hotels are seeing an increase in short-term meetings, maybe for training or regular meeting purposes. Spending,” he said, outside rooms is way up, in wedding, catering, golf—people spending more on experiences.” So bar and catering is up and that helps profitability.” Strebel said that Washington, D.C.,

Catering 73

Catering Article Training Magazine 73

SiteMinder

MAY 6, 2024

Booking engine comparison element 5: Support and training Effective booking engines include multiple support channels like phone, email, live chat, and/or a dedicated helpdesk to resolve any issues swiftly. Complex interface: Can have a steeper learning curve and require more staff training.

Book 52

Book Catering Reservations Information 52

Hotel Owner

MAY 10, 2023

The on-site restaurant is only one of two in the town and features two function suites that cater for 140 guests, making it a popular choice for locals, with plenty of functions pre-booked for the coming months. It currently features a public bar, restaurant, private dining or conference room, and an outdoor terrace and car park.

Marketing 105

Marketing Catering Training Pricing 105

Hotel Owner

MARCH 25, 2024

Cater to guests seeking holistic wellness experiences that encompass physical, mental, and emotional wellbeing. Training and staff development: Provide comprehensive training for spa staff on new treatments, technologies, and service standards to ensure seamless integration of updated offerings.

Budgeting 98

Budgeting Training Scheduling Catering 98

Hotel Owner

OCTOBER 24, 2023

He was originally trained by celebrity chefs Jamie Oliver and Gennaro Contaldo and has since held a range of senior positions in restaurants across Oxfordshire and the south before owning and managing his own restaurant ‘POP?’. He has more than 15 years of experience working in high-level kitchens and a wealth of fine dining expertise.

Catering 98

Catering Events Training 98

Hotel Owner

OCTOBER 26, 2023

Lakeside Hotel and Spa, the Classic Lodges hotel situated on the shore of Lake Windermere, is creating hospitality career paths and opportunities for students in the North West through a series of conference days, work experience and practical training sessions.

Event Coordination 97

Event Coordination Front of House Catering Training 97

Hotel Owner

APRIL 4, 2024

The multi award-winning hotel and spa comprises 44 en suite bedrooms which have been recently refurbished and redesigned, a luxury five bubble spa with five treatment rooms, and two self-catering apartments. The hotel is situated in an elevated position, benefiting from sea views and is within walking distance of Torquay’s Harbour.

Marketing 52

Marketing Catering Training Pricing 52

Hotel Owner

MARCH 26, 2024

Forces Manor, a Scottish Highlands hotel catering to armed forces personnel, veterans, and families, recently secured funding for extensive renovations. Training, flexible hours, and mentoring are increasingly valued by employees. After rescuing the struggling hotel in 2014, Brown rebranded it to serve the military community.

Catering 52

Catering Training 52