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Adopting Tech Solutions Is the Smartest Decision Restaurants Can Make

Modern Restaurant Management

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Increase quality and safety across the supply chain. One weak link in the supply chain could cause a food safety breach that could put your guests and brand at risk.

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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Restaurants will continue to follow guest preferences for better sanitation and wellness protocols. Expanding the Tech Stack. Move to Mobile.

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Winter Is Coming: Make Sure You’re Ready by Planning Ahead to Boost Your Bottom Line

Modern Restaurant Management

Overstock on Cleaning and Sanitation Supplies. Now is the time to order cleaning supplies, etc. Consider scheduling early or late shifts to sanitize throughout winter. While COVID remains an ongoing concern, the cold months are when common colds and the flu also are most likely to spread.

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COVID Caused Five Permanent Changes in the Restaurant Industry

Modern Restaurant Management

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. So much was different before March 2020. Culture Has Become More Collaborative.

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Coronavirus: Restaurants Respond

Modern Restaurant Management

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded.

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MRM EXCLUSIVE: Five CX Strategies Restaurants Can Use to Gain a Competitive Edge During Challenging Times

Modern Restaurant Management

In this new normal, nothing became more important to CX — and to business sustainability — than safety, cleanliness, hygiene, and sanitation practices. At a time when consumer and employee health became the most important priority, new guidelines for the industry emerged, and restaurants had to pivot quickly.

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Prepared to Win the War on Talent? Four Trends for Restaurant Operators to Consider in 2022

Modern Restaurant Management

The GDP recovered to its pre-COVID level this past July, but with this growth arrived a more unsettled labor market, intensified competition for talent, spiked inflation and exacerbated ongoing supply chain pressures. As operators prepare for the months ahead, four trends, in particular, are likely to emerge in 2022.