Eat Restaurant Management

OCTOBER 31, 2019

So, you’ve finally managed to expand your kitchen and front of house teams – the next step is to get new servers up to speed on their roles. An effective way to do this is to use a restaurant training manual.

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Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

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Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. This is also well-known in foodservice with the fast-paced work required in back and front of house.

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Front of House Customer Service Accounting Communication 184

Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. Working in a restaurant is a marathon, not a sprint.

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Modern Restaurant Management

DECEMBER 29, 2023

I’ve heard of restaurant leaders setting up multiple POS demos with shift managers or front-of-house staff. Provide better training for job roles and tech usage “Better training” isn’t going to be groundbreaking for anyone. It starts with more robust general job training.

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Modern Restaurant Management

DECEMBER 22, 2022

Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 And, even when they do, the turnover rate is so rapid that operators are in a continuous loop of hiring and training new staff. Across the U.S.,

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Back of House Front of House Kitchen Operations Customer Service 185

Modern Restaurant Management

JUNE 9, 2022

Keeping track of in-restaurant orders and front-of-house demands is one thing, but folding off-premises orders into the mix can add complexity and make it more difficult to anticipate whether differing demands are being met.

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Front of House Scheduling Information Pricing 192

Boutique Hotel News

JANUARY 6, 2023

John Holden, who leads front of house training in the college’s Academy restaurant, said: “Our learner’s study at the college and to work in a well-regarded hotel such as The Devonshire Fell really helps to equip them with the knowledge and skills that they will require for full time employment in the future. .

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Hotel Owner

JANUARY 8, 2024

Alongside her appointment, there is an ongoing recruitment drive underway covering everything from managerial positions to front-of-house and housekeeping staff, which will see the team’s headcount increase over the coming months. The Holiday Inn Blackpool is council owned and is part of the city’s wider regeneration project, Talbot Gateway.

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Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. in back-of-house restaurant operations as well. As we witness each day in the news, comprehensive employee training is a crucial element.

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Front of House Training Information Back of House 114

Hotel Owner

JANUARY 12, 2024

Covering everything from managerial positions to front-of-house and housekeeping staff, the campaign aims to attract talented, local individuals who can express their personalities within their role.

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Front of House Housekeeping Training Hospitality Management 98

Modern Restaurant Management

OCTOBER 14, 2022

Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders. Front of House. Even after the food is safely prepared, it can still become contaminated upon serving.

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Server Communication Training Front of House 186

Hotel Owner

OCTOBER 23, 2023

The new development programme will offer a wide range of qualifications, including level 2 and 3 front-of-house roles such as team leader, manager, customer service specialist, as well as levels 2 and 5 available in back-of-house and leadership roles, such as commis chef, business administrator and departmental manager.

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Front of House Back of House Customer Service Accounting 93

Hotel Owner

OCTOBER 26, 2023

Lakeside Hotel and Spa, the Classic Lodges hotel situated on the shore of Lake Windermere, is creating hospitality career paths and opportunities for students in the North West through a series of conference days, work experience and practical training sessions.

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Event Coordination Front of House Catering Training 97

Hotel Owner

SEPTEMBER 12, 2023

Since then, Davis has established herself as a freelance sales and marketing consultant, leading strategy planning sessions and social media masterclasses for accommodation providers as well as offering sales training to local hotels and mentoring to small businesses.

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Front of House Guest Satisfaction Training Blog 105

Hotel Owner

APRIL 11, 2023

In his new role, he will lead the front of house and hotel team as well as being responsible for the management and running of the hotel and supporting recruitment and training. In addition, Laine joins the team at a significant time for the hotel, as it prepares to celebrate its 125 th anniversary.

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Front of House Training 105

Modern Restaurant Management

JUNE 21, 2021

One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. By entrusting the facilitation of payments and the manually taking of orders to software, the time shaved off each of these steps can see the average member of front of house staff increase productivity.

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Front of House Training 182

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These roles are typically responsible for hiring, training and managing staff. How can you progress to managerial positions?

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Modern Restaurant Management

DECEMBER 27, 2023

It should encourage managers to tighten their practices in 2024, starting with fine-tuning and documenting policies, and training to help avert over-serving. Conflict resolution training is also a must. One South Carolina bar owner reported that his liquor liability costs skyrocketed from $5,000 to $60,000 in only three years.

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Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. Staff training is crucial to ensure everyone understands how to use the new technology effectively.

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Modern Restaurant Management

SEPTEMBER 1, 2020

Make Staff Training a Priority. Contactless ordering and payment involve a significant change in front-of-house operations for your guests and your staff. The most successful operators make an early and ongoing commitment and investment in staff training.

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Front of House Server Demo Guest Satisfaction 229

Hotel Owner

JUNE 30, 2023

The space will also improve interaction between staff and guests as the front of house reception teams can “be more adaptable and accommodating” while guests use the space, as well as the multi-skilled team serving the lobby who can meet a wider range of needs.

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Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Proper break space and a place to study, train, or eat.

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Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Tech Trainers. Contactless Tech.

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Hospitality Magazine

JUNE 26, 2023

Once a theme is chosen, the team selects the kitchen and front-of-house teams for the event. We always love meeting people who want to jump on the BABs train.” Each pop-up also has a wine list curated by Shave, which aligns with the menu and its overall direction.

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Front of House Workshop Events Definition 130

Eat Restaurant Management

NOVEMBER 9, 2021

This is why it’s important to ensure that your front-of-house staff is well-trained to provide a top-notch customer experience. No matter how delicious the food, people are unlikely to come back if they are not happy with the service provided by the restaurant.

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Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

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Training Front of House Back of House Sanitation 177

Hospitality Magazine

APRIL 15, 2024

We don’t have a militant, head chef-type structure which is a bit of a culture shock sometimes when trained chefs come into our kitchen.” We do trust customers to come in and order, but sometimes I did feel they didn’t [have] balance despite how much front of house tried to tailor [orders].”

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Front of House Book Accounting Training 130

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 221

Modern Restaurant Management

DECEMBER 2, 2022

Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. For servers and front of house staff you should create categories such as turnover rates, customer satisfaction, number of tables served, and positive reviews.

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Front of House Accounting Server Customer Service 186

Modern Restaurant Management

JULY 19, 2021

Nightly kitchen cleaning, restroom cleaning, and front-of-house cleaning are all examples of functions that should be outsourced. Outsourced facility service professionals are trained to handle optimized cleaning and maintenance that impact customer perception in addition to restaurant-industry specific cleaning and hygiene needs.

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Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. To further simplify installation, confirm if the dispenser features pre-wired power, signal and conductivity cabling to save time and reduce training.

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Maintenance Front of House Back of House Training 199

Hotel Owner

NOVEMBER 25, 2022

Invest in training . Providing excellent service, whether as a chef, wait staff or front of house, requires a high level of skill and knowledge. However, this is sometimes taken for granted in the hospitality industry and employees are frequently launched into roles without the necessary training.

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Training Front of House Pricing Communication 105

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them. Communicate.

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Front of House Scheduling Back of House Communication 204

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers.

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7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

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