Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). Unpredictable income and schedule. People in the restaurant industry are trained to serve others to the best of their ability. Working in a restaurant is a marathon, not a sprint.

Front of House 187

Front of House Workshop Training Back of House 187

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 222

Scheduling Front of House Back of House Communication 222

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. Remain flexible with scheduling needs, call-offs and shift durations. In what ways is training a key factor in restaurant recovery?

Sanitation 184

Sanitation Scheduling Training Front of House 184

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. in back-of-house restaurant operations as well. As we witness each day in the news, comprehensive employee training is a crucial element.

Front of House 116

Front of House Training Information Back of House 116

Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. Move to Mobile. New Focus on Wellness.

Back of House 206

Back of House Sanitation Scheduling Front of House 206

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Build a network. Make Health a Priority.

Front of House 206

Front of House Scheduling Back of House Communication 206

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Don’t know how to cook a particular item?

Front of House 195

Front of House Training Server Budgeting 195

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 178

Training Front of House Back of House Sanitation 178

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Schedule with empathy. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate. Table of Contents.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important.

Training 156

Training Front of House Server Scheduling 156

Les Roches

JUNE 5, 2023

Front office management In a hotel, the front office management can also be called front-of-house management. Front-of-house management Font-of-house management is vital in restaurants to ensure customers enjoy their experience. You can match a role to your skills and interests.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Unpredictable schedules - The corporate world typically works from 9 to 5. What is a waitmare?

Server 158

Server Scheduling Front of House Customer Service 158

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created.

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Document Communication POS Systems Training 148

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty.

Back of House 52

Back of House Front of House Communication Training 52

7 Shifts

AUGUST 5, 2020

It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ?

Scheduling 136

Scheduling Training Front of House Budgeting 136

EATER

JULY 2, 2021

Knowing how a restaurant’s standard processes — like base pay, tipping, scheduling, benefits — are run helps lay a foundation of understanding and trust for a continuing relationship, not to mention will give you peace of mind. For front of house, what is the base pay before tips? For back of house, are tips shared?

Scheduling 96

Scheduling Front of House Back of House Training 96

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” 7shifts can keep track of birthdays and anniversaries in the staff schedule so you and your managers won’t miss it.

Communication 152

Communication Events Front of House Back of House 152

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Effective portion control requires staff training to maintain accuracy and consistency in serving sizes.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

JULY 16, 2020

This model works best for restaurants with a small staff that works a consistent schedule every week. Also, by not cross-training your employees, you run the risk of having no one who knows the proper way to restock the kitchen if the employee who does that quits. With a rotating task model , these issues are alleviated.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Additionally, embracing automation for routine tasks will reduce the burden on staff, affording them more time to dedicate to customer interactions. It makes everything easier.

Pricing 214

Pricing Catering Training Marketing 214

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Plus, that schedule almost rarely ends up going as planned. Cross-Train Your Employees.

Scheduling 148

Scheduling Server Front of House Accounting 148

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming.

Server 144

Server Training Front of House Back of House 144

7 Shifts

JUNE 8, 2020

Katy: “ Long hours on your feet and irregular work hours and having a different schedule than other people.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. For the back of house positions, you should be organized and detail-oriented. Which was a blessing and a curse.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

NOVEMBER 17, 2020

During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching. Create a digital sign-up sheet for scheduling performance reviews.

Download 148

Download Scheduling Communication Accounting 148

The Restaurant Times

JULY 27, 2020

Reduced turnover rates can, in turn, help restaurants save on additional expenses, which would otherwise be incurred on repeated recruitment and training. Calculate the staff’s performance in each quarter, and offer a cash reward for the employees who have followed proper scheduling. Attendance-Based. Performance-Based.

Server 52

Server Front of House Training Scheduling 52

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Restaurant Engine

FEBRUARY 24, 2021

Poached offers a full setup for hiring managers and restaurant owners/managers to review resumes, message candidates, and even schedule interviews. Tell me about your customer service experience/training. When hiring new waitstaff you need to remember that your front of house waitstaff represents your restaurant.

Server 64

Server Customer Service Training POS Systems 64

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

Training 78

Training Front of House Budgeting Scheduling 78

Lithos POS

SEPTEMBER 27, 2023

It helps you to make efficient payroll and enables efficient scheduling and resource management to meet business and customer demands, efficiently schedule employee shifts, and more. The strategy can include training, employee salary growth, career growth, and employee retention growth.

POS Systems 69

POS Systems Accounting Front of House Server 69