Sat.May 18, 2024 - Fri.May 24, 2024

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Mastering summer upselling: a comprehensive guide for hoteliers

eHotelier

With travelers from every corner of the globe eager to explore new destinations and create lasting summertime memories, hoteliers have a unique opportunity to boost revenue, enhance guest satisfaction, and craft unforgettable experiences through strategic upselling. During this season, demand for accommodations escalates, providing hoteliers with the perfect window to implement creative upselling strategies.

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Orange’s Rowlee Wines opens restaurant and bar

Hospitality Magazine

Rowlee Wines in New South Wales’ Orange region have swung open the doors to its new restaurant and bar space. Located at the winery’s award-winning cellar door, Rowlee Dining & Bar features a 40-seat dining room, 20-seat lounge, 20-seat bar, and 20-seat verandah. The culinary offering is being curated by UK-born Head Chef Simon Furley who most recently comes from a position at Homage and Beechmont Estate in Queensland’s Scenic Rim.

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Preserving the Purity of Ice: Strategies for Combating Mold Contamination

Modern Restaurant Management

Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.

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IHG’s Caribbean presence expands into Turks & Caicos with three distinct luxury and lifestyle retreats

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced three signings across its fast-growing global luxury and lifestyle portfolio in Turks & Caicos for InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants and Hotel Indigo. Developed in partnership with owner Molo Hotel Group and UK-based management group Lighthouse Hotel Management, both Slominski family owned companies, the resorts will mark IHG’s debut on the celebrated Caribbean island and are all

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The top wellness trends for 2024

eHotelier

In recent years, the emergence of ‘wellness’ – a broader concept encompassing mental and physical wellbeing – has changed the way hotels sculpt their offerings to go far beyond the simple spa.

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Boosting Profits One Sip at a Time: The Power of Specialty Beverages

Modern Restaurant Management

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

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Radisson Hotel Group welcomes the Radisson brand to Oman with the opening of Radisson Hotel Muscat Panorama

Hospitality Net

Radisson Hotel Group is thrilled to announce the opening of Radisson Hotel Muscat Panorama, a stunning new addition in the vibrant heart of Muscat. This inaugural Radisson-branded hotel in Oman features 165 elegantly appointed rooms and suites, offering an elevated experience for business and leisure travelers.

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Unlocking the advantages of sustainable practices for hoteliers

eHotelier

Sustainability for hoteliers is not just a trend; it is a smart move for a successful business strategy from a 360-degree view.

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Kylie Kwong closes Lucky Kwong and exits restaurant business

Hospitality Magazine

Chef and restaurateur Kylie Kwong has confirmed she will exit the restaurant business after 24 years with the closure of Lucky Kwong in June. The acclaimed culinary talent opened the South Eveleigh eatery in 2021 after closing Billy Kwong back in 2019, which she opened back in 2000 with the late Bill Granger. Kwong took to Instagram to announce the shock news, which has triggered an outpouring of support from her peers. “It has certainly been a colourful and life-changing few decades,̶

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Expert Weighs in on Subway and Red Lobster News

Modern Restaurant Management

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

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Paramount JV to bring Nickelodeon hotel to Orlando

Hotel Business

Lion Star Hospitality Inc. , Everest Place and Paramount have unveiled their partnership to develop the Nickelodeon Hotels & Resorts Orlando in Kissimmee, FL. Slated to open in 2026, this resort will be located in the 220-acre Everest Place development and operated by Lion Star, the exclusive U.S. licensee for Karisma Hotels & Resorts. The property’s more than 400 hotel rooms and condo units will include suites inspired by Nickelodeon characters, while guests will have the opportun

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Creating an oasis in the city at the Andaz Mexico City Condesa

eHotelier

Let's take a closer look at how this hotel programs for the leisure, hybrid and group segments across its four signature restaurants and six M&E spaces.

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Guy Grossi reopens Arlechin bar in Melbourne

Hospitality Magazine

Melbourne restaurateur Guy Grossi is bringing late-night bar Arlechin back to life. The 40-seater is set to relaunch this Friday in the CBD with former Lakehouse Daylesford talent Russell Branford as bar venue manager. Branford has worked closely with the Grossi family to revive Arlechin’s offering, which now has an Italian riff across the food and drink menus.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How to Save on Credit Card Processing Fees

Modern Restaurant Management

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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InnSpire Integration with Optii Leverages AI to Optimize Hotel Operational Efficiency, Guest Service and Satisfaction

Hospitality Net

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management.

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Hotel remodeling and renovations: 5 tips to transform your hotel into a luxurious haven

eHotelier

By focusing on both the physical and digital aspects of renovation, your hotel can offer not just a stay but a distinct, luxurious experience that stands out in today’s competitive hospitality market.

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Nestlé Golden Chef’s Hat Award alumni share their career advice

Hospitality Magazine

Telina Menzies, group executive chef, Australian Venue Co. Competed: 2001–2003 My advice is to get involved and submerge yourself into everything the industry has to offer. You’ll make connections and relationships that will open plenty of doors to get you started. A light-hearted motto I like to still use is, “Fake it till you make it baby”. Because even if you don’t feel ready, it’s all about learning and experience — never let the fear of failure hold you back.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Driving Traffic to Your Online Ordering

Modern Restaurant Management

Learn eight techniques to encourage more online ordering in this episode of the Making Dough Restaurant Show – by Hengam Stanfield. Among the suggestions are receipt promotions, website optimization, branded packaging, and more.

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Lodging Interactive Launches Next-Level Social Media Service To Drive Hotel Revenue

Hospitality Net

Lodging Interactive, an award-winning digital marketing, social media, and guest review engagement agency exclusively serving the hospitality industry, today announced the rollout of Commingle Social Media Amplified, its next-level hotel social media marketing service. The service combines the agency’s proven social media marketing expertise with its innovative Commingle360 landing page service to create a comprehensive solution that drives direct bookings and ROI tracking for hotels.

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Stonebridge acquires Real Hospitality Group

Hotel Business

Stonebridge Companies LLC , a Denver-based hotel management company with a portfolio of full-service, select-service and extended-stay properties, has acquired Real Hospitality Group LLC (RHG), a hotel management company based in Ocean City, MD. Ben Seidel, RHG founder/president/CEO, will join the Stonebridge team as principal and a member of the firm’s board of directors.

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Saint Peter makes World’s 50 Best Restaurants extended list

Hospitality Magazine

The World’s 50 Best Restaurants has released the 2024 extended list, with one Australian fine diner making the cut. Josh Niland’s Saint Peter has been ranked no.98, making its debut on the global platform. The Sydney restaurant is the first Australian establishment to feature on the list in two years, with Attica and Brae both ranking on the extended list back in 2021 and Gimlet in 2022.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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AHLA: 61 Percent of U.S. Travelers Are Planning Trips for This Summer

Lodging Magazine

WASHINGTON—Sixty-one percent of U.S. travelers are planning overnight for leisure in the next four months and 34 percent expect to increase their overnight leisure travel this summer compared to last year, according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. The poll found that 31 percent of U.S. travelers said they plan to increase their number of hotel stays this summer compared to last summer. […] The post AHLA:

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Hyatt Centric to Debut In Puerto Rico with Hyatt Centric San Juan Isla Verde

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) in collaboration with Interlink and Vivo Beach Club today announced plans for the first Hyatt Centric branded hotel in Puerto Rico. Hyatt Centric San Juan Isla Verde will be located in the buzzy Isla Verde neighborhood, one block away from Isla Verde Beach and walking distance to restaurants, shopping, historical landmarks and nightlife.

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Opening Day at ‘Vanderpump’ Stars Ariana Madix and Katie Maloney’s LA Sandwich Shop

EATER

Long lines and fan tears welcomed Los Angeles’s newest sandwich shop, opened by ‘Vanderpump Rules’ stars Ariana Madix and Katie Maloney.

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6 Brilliant Ways to Attract the Corporate Lunch Crowd to Your Restaurant

Restaurant Engine

The corporate lunch crowd wants to eat out, so it’s up to you to entice them to your restaurant. Looking to improve your profitability over the lunch hour? It turns out that workers who take a lunch break and actually leave their offices are more satisfied with their jobs and may even be more efficient. Knowing this can help you craft a marketing strategy to get more office workers in your restaurant over the lunch hour.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.