Fri.Jun 14, 2024

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What Restaurant Employees Want

Modern Restaurant Management

Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. The research details what matters most to industry workers and what operators can do to provide an excellent staff experience. Among the highlights: Restaurant employees crave recognition and feedback.

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3 Key Metrics for Evaluating Your Personalization Strategy

Revfine

Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.

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A Slice of America

Modern Restaurant Management

Fantini's New Haven Style Apizza and its owner, Jimmy Fantin, will be featured in "A Slice of America: Charred in the Florida Sun" premiering Thursday, July 11 at 7 pm at the Lyric Theatre in Stuart, FL. Directed by Gorman Bechard, known for his acclaimed documentary "Pizza A Love Story," and hosted by pizza historian Colin M. Caplan, this film explores the rich history of New Haven-style pizza and Fantin's unwavering passion for perfection.

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APA acquires Hilton Seattle

Hotel Business

APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging Magazine

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

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More Trending

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For These Bartenders, Only DIY Chartreuse Will Do

EATER

DIY Chartreuse has become an obsession for bartenders looking to replicate the iconic French liqueur in their cocktails.

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LVMH and Accor join forces to take Orient Express to new horizons

Hospitality Net

Accor and LVMH have entered into a strategic partnership to accelerate the development of Orient Express, a legendary House synonymous for more than a century with the most exclusive travel experiences.

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LA’s Catalina Jazz Club Has Struck a Chord With Music Lovers for 37 Years. Will It Live On?

EATER

Catalina Popescu has held court at her legendary Hollywood jazz club since 1986.

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Sexual harassment prevention in hospitality: An integrative framewwork

Hospitality Net

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of the global economy, marking an increase of 22% from 2021 and a recovery nearing pre-pandemic levels (World Travel & Tourism Council, 2023).

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Rooftop bar Radio unveils new design ahead of ME London reopening

Hotel Owner

Rooftop bar Radio has unveiled a “striking” new design refresh ahead of its reopening at five-star hotel ME London on Friday 28 June. The 200-seat rooftop venue, which was designed by international restaurant designer, Bernard Caroll, benefits from “classic and contemporary” luxury with Eastern-inspired detailing that create an environment that is “sophisticated and yet subtly playful”.

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Technology and Sustainability in Hotels

Hospitality Net

Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability. Today’s technology enables hotels to implement eco-friendly practices that reduce their environmental footprint and are cost-effective. By leveraging smart systems for energy management, water conservation, and waste reduction, hotels can meet the growing expectations of today’s environmentally conscious travellers while enhancing their bottom line.

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Hintlesham Hall Hotel & Spa in Suffolk listed for sale

Hotel Management Network

Christie & Co, a specialist business property advisor, has been appointed to manage the sale of the Grade I listed Hintlesham Hall Hotel & Spa in Suffolk, UK. The post Hintlesham Hall Hotel & Spa in Suffolk listed for sale appeared first on Hotel Management Network.

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RIU teams up with Achilles to make its supply chain more sustainable

Hospitality Net

RIU Hotels & Resorts is the first major Spanish international hotel chain to sign a global agreement with Achilles, a world-renowned expert in supply chain risk management that is specialised in ESG (environmental, social and governance) criteria. This agreement represents a significant milestone in RIU’s business relationship with its suppliers and reflects its commitment to the Proudly Committed sustainability strategy, as RIU’s entire supply chain must be involved for the company to make sign

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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PRG Hospitality rebrands as Common Thread Hotels

Hotel Business

Los Angeles-based PRG Hospitality Group has a new name: Common Thread Hotels. The brand’s current collection of hotels within California includes Casa Laguna Hotel & Spa in Laguna Beach; The Prospect Hollywood in Los Angeles; Sands Hotel & Spa, Holiday House and Sparrows Lodge in Palm Springs; San Luis Creek Lodge in San Luis Obispo; and White Water Cambria and Cambria Beach Lodge in the Central California coastal town of Cambria.

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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Hospitality Net

One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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U.S. hotel results for week ending June 8

Hotel Business

The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8. June 2-8 (percentage change from comparable week in 2023): Occupancy: 69.1% (-0.1%) ADR: $160.90 (+1.8%) RevPAR: $111.26 (+1.7%) Among the top 25 markets, Houston saw the highest year-over-year increases in occupancy (+14.8% to 71.1%) and RevPAR (+19.3% to $85.20).

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Podcast - The Art of the Sellout: Demand Drivers & The Booking Curve

Hospitality Net

Join Daniel Foreman and Jeff Eskew from Lighthouse’s Revenue Strategy Services team as they unravel the critical role of demand drivers in shaping the booking curve. Through compelling real-world examples, including a high-stakes college football game night and a routine midweek sellout, this episode reveals how to harness demand factors to optimize occupancy and revenue.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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CoStar: U.S. Hotel Performance Rises Over Previous Week

Lodging Magazine

WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 perc

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The Courtyard Los Angeles Pasadena/Old Town Unveils Renovation

Hospitality Net

Positioned in the artistic heartbeat of the city near iconic landmarks like the Armory Center for the Arts and Pasadena City Hall, The Courtyard by Marriott® Los Angeles Pasadena/Old Town has concluded an extensive property renovation. Under the management of HHM Hotels, the property’s refreshed guest rooms and communal spaces pay tribute to a skillful blend of old and new that reclaims the heritage of Pasadena’s early downtown charm, creating a canvas that serves as a stylish hub for guests and

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Davidson Hospitality Group to Manage Renaissance Orlando Resort

Lodging Magazine

ATLANTA—Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort. Located in Disney Springs, Florida, the property is an official Walt Disney World Hotel and is comprised of 394 newly reimagined rooms; more than 20,000 square feet of indoor meeting space, a zero-entry pool and hot tub; and a farm-to-table restaurant.

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Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective

Hospitality Net

Hala Matar Choufany contributes her insights on the “Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective".

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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Sandbourne Santa Monica, Autograph Collection Opens

Lodging Magazine

SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses, Sandbourne Santa Monica is a multisensory property and will join the Latitudes: Lifestyles by Crescent portfolio. Situated with access to Santa Monica Beach, Sandbourne offers a coastal location where urban meets beach.

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Luxury Family Hotels welcomes back guests to a newly renovated New Park Manor Hotel

Hospitality Net

New Park Manor, part of the Luxury Family Hotels collection, has reopened its doors following a significant renovation. The New Forest property, located just outside Brockenhurst, has undergone a full refurbishment of all 25 rooms and public areas including The Vinery and Stag restaurant spaces, the expansive family-friendly spa and multitude of children’s facilities such as the Ofsted-registered Four Bears Den children’s club.

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Hilton San Antonio Hill Country Completes Renovation

Guides: Lodging Magazine

SAN ANTONIO, Texas—Hilton San Antonio Hill Country announced the completion of an extensive renovation project, marking a new era of hospitality for the property. The 227-room hotel has over 12,500 square feet of flexible meeting space, a garden courtyard with individual fire pits, three onsite dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a pantry market, a lobby gift shop, and a grab-and-go coffee bar.

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Historic Amsterdam Hotel Completes Multi-Million-Dollar Renovation

Hospitality Net

The College Hotel Officially Reopens with Luxurious New Design, Modern Features & Fresh Amenities Complementing its More Than 125-Year History.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!