Fri.Jun 14, 2024

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What Restaurant Employees Want

Modern Restaurant Management

Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. The research details what matters most to industry workers and what operators can do to provide an excellent staff experience. Among the highlights: Restaurant employees crave recognition and feedback.

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3 Key Metrics for Evaluating Your Personalization Strategy

Revfine

Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.

Book 118
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A Slice of America

Modern Restaurant Management

Fantini's New Haven Style Apizza and its owner, Jimmy Fantin, will be featured in "A Slice of America: Charred in the Florida Sun" premiering Thursday, July 11 at 7 pm at the Lyric Theatre in Stuart, FL. Directed by Gorman Bechard, known for his acclaimed documentary "Pizza A Love Story," and hosted by pizza historian Colin M. Caplan, this film explores the rich history of New Haven-style pizza and Fantin's unwavering passion for perfection.

Marketing 110
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APA acquires Hilton Seattle

Hotel Business

APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging Magazine

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

Training 111

More Trending

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Dreamscape names Ron Phifer VP, business development

Hotel Business

Dreamscape Hospitality has appointed Ron Phifer as VP, business development. In his new role, he will identify new management opportunities for the organization, foster relationships with key stakeholders and drive Dreamscape’s growth initiatives, according to the company. “Ron’s extensive experience and strategic acumen make him the perfect fit for our organization,” said Adam Patenaude, president, Dreamscape Hospitality. “We are confident that his leadership will play a key r

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RIU teams up with Achilles to make its supply chain more sustainable

Hospitality Net

RIU Hotels & Resorts is the first major Spanish international hotel chain to sign a global agreement with Achilles, a world-renowned expert in supply chain risk management that is specialised in ESG (environmental, social and governance) criteria. This agreement represents a significant milestone in RIU’s business relationship with its suppliers and reflects its commitment to the Proudly Committed sustainability strategy, as RIU’s entire supply chain must be involved for the company to make sign

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LA’s Catalina Jazz Club Has Struck a Chord With Music Lovers for 37 Years. Will It Live On?

EATER

Catalina Popescu has held court at her legendary Hollywood jazz club since 1986.

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LVMH and Accor join forces to take Orient Express to new horizons

Hospitality Net

Accor and LVMH have entered into a strategic partnership to accelerate the development of Orient Express, a legendary House synonymous for more than a century with the most exclusive travel experiences.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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For These Bartenders, Only DIY Chartreuse Will Do

EATER

DIY Chartreuse has become an obsession for bartenders looking to replicate the iconic French liqueur in their cocktails.

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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Hospitality Net

One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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Rooftop bar Radio unveils new design ahead of ME London reopening

Hotel Owner

Rooftop bar Radio has unveiled a “striking” new design refresh ahead of its reopening at five-star hotel ME London on Friday 28 June. The 200-seat rooftop venue, which was designed by international restaurant designer, Bernard Caroll, benefits from “classic and contemporary” luxury with Eastern-inspired detailing that create an environment that is “sophisticated and yet subtly playful”.

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Technology and Sustainability in Hotels

Hospitality Net

Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability. Today’s technology enables hotels to implement eco-friendly practices that reduce their environmental footprint and are cost-effective. By leveraging smart systems for energy management, water conservation, and waste reduction, hotels can meet the growing expectations of today’s environmentally conscious travellers while enhancing their bottom line.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hintlesham Hall Hotel & Spa in Suffolk listed for sale

Hotel Management Network

Christie & Co, a specialist business property advisor, has been appointed to manage the sale of the Grade I listed Hintlesham Hall Hotel & Spa in Suffolk, UK. The post Hintlesham Hall Hotel & Spa in Suffolk listed for sale appeared first on Hotel Management Network.

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Podcast - The Art of the Sellout: Demand Drivers & The Booking Curve

Hospitality Net

Join Daniel Foreman and Jeff Eskew from Lighthouse’s Revenue Strategy Services team as they unravel the critical role of demand drivers in shaping the booking curve. Through compelling real-world examples, including a high-stakes college football game night and a routine midweek sellout, this episode reveals how to harness demand factors to optimize occupancy and revenue.

Book 97
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PRG Hospitality rebrands as Common Thread Hotels

Hotel Business

Los Angeles-based PRG Hospitality Group has a new name: Common Thread Hotels. The brand’s current collection of hotels within California includes Casa Laguna Hotel & Spa in Laguna Beach; The Prospect Hollywood in Los Angeles; Sands Hotel & Spa, Holiday House and Sparrows Lodge in Palm Springs; San Luis Creek Lodge in San Luis Obispo; and White Water Cambria and Cambria Beach Lodge in the Central California coastal town of Cambria.

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The Courtyard Los Angeles Pasadena/Old Town Unveils Renovation

Hospitality Net

Positioned in the artistic heartbeat of the city near iconic landmarks like the Armory Center for the Arts and Pasadena City Hall, The Courtyard by Marriott® Los Angeles Pasadena/Old Town has concluded an extensive property renovation. Under the management of HHM Hotels, the property’s refreshed guest rooms and communal spaces pay tribute to a skillful blend of old and new that reclaims the heritage of Pasadena’s early downtown charm, creating a canvas that serves as a stylish hub for guests and

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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U.S. hotel results for week ending June 8

Hotel Business

The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8. June 2-8 (percentage change from comparable week in 2023): Occupancy: 69.1% (-0.1%) ADR: $160.90 (+1.8%) RevPAR: $111.26 (+1.7%) Among the top 25 markets, Houston saw the highest year-over-year increases in occupancy (+14.8% to 71.1%) and RevPAR (+19.3% to $85.20).

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Luxury Family Hotels welcomes back guests to a newly renovated New Park Manor Hotel

Hospitality Net

New Park Manor, part of the Luxury Family Hotels collection, has reopened its doors following a significant renovation. The New Forest property, located just outside Brockenhurst, has undergone a full refurbishment of all 25 rooms and public areas including The Vinery and Stag restaurant spaces, the expansive family-friendly spa and multitude of children’s facilities such as the Ofsted-registered Four Bears Den children’s club.

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CoStar: U.S. Hotel Performance Rises Over Previous Week

Lodging Magazine

WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 perc

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Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective

Hospitality Net

Hala Matar Choufany contributes her insights on the “Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective".

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Davidson Hospitality Group to Manage Renaissance Orlando Resort

Lodging Magazine

ATLANTA—Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort. Located in Disney Springs, Florida, the property is an official Walt Disney World Hotel and is comprised of 394 newly reimagined rooms; more than 20,000 square feet of indoor meeting space, a zero-entry pool and hot tub; and a farm-to-table restaurant.

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Historic Amsterdam Hotel Completes Multi-Million-Dollar Renovation

Hospitality Net

The College Hotel Officially Reopens with Luxurious New Design, Modern Features & Fresh Amenities Complementing its More Than 125-Year History.

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Sandbourne Santa Monica, Autograph Collection Opens

Lodging Magazine

SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses, Sandbourne Santa Monica is a multisensory property and will join the Latitudes: Lifestyles by Crescent portfolio. Situated with access to Santa Monica Beach, Sandbourne offers a coastal location where urban meets beach.

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Atrium Hospitality Debuts Multimillion-Dollar Renovation at Renaissance Phoenix Glendale Hotel & Spa in Arizona

Hospitality Net

Extensive Makeover of Full-Service Phoenix-Area Hotel Includes 100,000 Square Feet of Event Space.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.