Sat.May 11, 2024 - Fri.May 17, 2024

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Recipe for navigating the restaurant business opening

eHotelier

Opening a restaurant is an extremely challenging endeavor. But if you plan accordingly, you can increase your chances of success by conducting proper market research, budgeting, getting involved with your community, investing in marketing, prioritizing operational efficiency, and listening to your customer base.

Budgeting 278
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Ross and Sunny Lusted announce 2 Melbourne venues

Hospitality Magazine

Sydney restaurateurs Ross and Sunny Lusted have confirmed they will open two ‘Iberian coastal’ concepts in Melbourne. It marks the first interstate foray for the couple, who operated the acclaimed Bridge Room for eight years before launching Woodcut at Crown Sydney in 2020. The venues are located alongside the soon-to-open boutique Melbourne Place hotel located on Russell Street in the heart of the CBD. “We feel extremely fortunate to have found these unique sites in what is an

Marketing 246
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Keeping Up with Diners’ Expectations Amid Rising Prices

Modern Restaurant Management

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

Pricing 193
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What Does It Take to Actually Cook Like a Tradwife?

EATER

Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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From data to decisions: how tech tools help navigate hotel management challenges

eHotelier

Not all data is created equal; only relevant information should guide business decisions. So, how do you know which data is relevant in different situations, and how can automation help you surface insights to support better decisions?

More Trending

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ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

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AAPI community takes notice when brands market to them

Smart Brief Hospitality

May marks Asian American Native Hawaiian Pacific Islander American Heritage (AANHPI) Month. While it’s a great time for brands to connect with Asian American consumers, marketers should be marketing to the AANHPI segment all year long. Asian representation on the big screen has increased in recent years – “Crazy Rich Asians,” “Everything Everywhere All At Once,” “Parasite,” “Minari” and “The Elephant Whisperers” are just some examples – but sadly, when it comes to AAPI marketing and advertisin

Marketing 122
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Hospitality Trend ALERT: and the hotel models that stand out

eHotelier

“IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel. Where can one go to stay and experience the ultimate hospitality and great R&R without being looked up and down by others prying to see if their Louis Vuitton is this season?

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Etymon Projects to open two venues in Sydney’s Martin Place

Hospitality Magazine

The hospitality group behind Sydney venues Loulou Bistro, The Charles, and Poetica Bar + Grill are set to add to its growing portfolio with the opening of two venues in Sydney’s Martin Place. The two venues are slated to open later this year and will be part of the Sydney Martin Place Metro dining and retail precinct by Macquarie Group. Martin 21 will be the group’s all-day restaurant and bar which will serve a Mediterranean-style menu for both lunch and dinner.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mental Health Month and The State of Restaurants

Modern Restaurant Management

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as

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Illinois Tried to Bait Restaurants With Carp But Customers Won’t Bite

EATER

Copi are an existential threat to Lake Michigan fisheries, but despite Illinois’s promotional campaign, it’s a challenge to entice customers

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Marriott International celebrates the 2024 J. Willard Marriott Awards of Excellence Honorees

eHotelier

Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.

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GBTA launches accessibility toolkit

Hotel Business

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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What Guests Want from the QSR Experience

Modern Restaurant Management

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

Magazine 139
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Tripadvisor: Travelers Are Placing High Priority on Summer Vacations

Lodging Magazine

NEEDHAM, Massachusetts—Travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released by Tripadvisor. Ninety-five percent of respondents are planning to travel as much (51 percent) or more (44 percent) than last summer, despite some concern about economic headwinds. Over a quarter (26 percent) of U.S. travelers are planning to spend $5,000 or more on their getaways.

Magazine 116
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How revenue management systems are transforming hotels and resorts

eHotelier

How revenue management systems work, their benefits, and effective revenue strategies to take your hotel business to the next level.

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The importance of cultural experience when creating guest experiences

EHL Insights

This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a culture – a country’s history, its people, customs, and religions; not to mention understanding its cuisine and gaining an appreciation of the language.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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What Guests Want from QSR Experience

Modern Restaurant Management

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

Magazine 125
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How Do You Know When Your Housekeepers Are in Duress?

Lodging Magazine

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of the time, these room attendants, common area cleaners, housemen, and inspectors will be working alone. This makes them more vulnerable to injury or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house locations.

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5 steps to master the inspiration stage of the guest journey

eHotelier

Violette booked her honeymoon trip. But this didn’t happen from one moment to another. It started with a Google search about the best resorts for honeymoons. There, she found a couple of options and went into TikTok to find reviews and real images. On those videos, she discovered another resort that an influencer had visited, and finally decided to make a booking.

Book 204
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CBRE forecasts RevPAR growth to improve in H2

Hotel Business

CBRE expects RevPAR growth to improve in the second half of the year, following a weaker-than-expected first quarter. The company’s latest forecast projects a 2% increase in RevPAR growth for 2024, down from the 3% estimated in February. RevPAR is now expected to grow by 3% for the remainder of the year, driven by international tourists, holiday travel and limited supply growth.

Pricing 111
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Cultivating a Robust Food Safety Culture in Restaurants: A Recipe for Success

Modern Restaurant Management

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. By moving away from traditional beliefs and embracing modern industry standards, restaurants can minimize risks, protect consumer health, ensure regulatory compliance, and enhance their brand reputation. The potential benefits of such a shift are immense.

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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024

Lodging Magazine

DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest forecast projects a 2.0 percent increase in RevPAR growth for 2024, down from the 3.0 percent estimated in February 2024. RevPAR is now expected to grow by 3.0 percent for the remainder of the year, driven by international tourists, holiday travel, and limited supply growth.

Magazine 111
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McDreams becomes first hotel group to roll 100% AI-powered guest enquiries system

eHotelier

McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.

Book 182
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‘Bethlehem’ Tells the Story of a People

EATER

Bethlehem is available May 14, wherever books are sold. Fadi Kattan’s new cookbook celebrates Palestine through recipes, photos, and written portraits “Imagine we meet in New York, and you tell me, ‘You know what, take me to Bethlehem with you,’” Fadi Kattan said on a Zoom call a few days ago to discuss his new cookbook Bethlehem: A Celebration of Palestinian Food.

Book 115
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.